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    Miracle Method Surface Refinishing

    2.6 (16 reviews)

    Services - Miracle Method Surface Refinishing

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    MD PLATES 4DP0195 driving so recklessly endangering everybody's life on the interstate

    Please explain to me how your company calls yourself a miracle method when it's an absolute miracle that your driver didn't kill me today and I had to report him to Maryland STATE POLICE as I'm a local union member and not only did I own a kitchen cabinet company however I just retired from one of the largest advertise agencies so your corporate office kept hanging up the phone on me and Johnathan with commercial sales hung up the phone on me so let's discuss me having to Put this out on blast in this manner. And here are the photos of the danger, such proposing to not only myself, but every other driver out in the road! As I'm certified with the Virginia Department of forestry as a wildland firefighter, a union laborer, and somebody who owned the kitchen cabinet remodeling company that worked in both residential and commercial industry you guys should be absolutely disgusted with yourselves! I've lost so many people in my life to car accidents by negligent people like yourself and then to your corporate office just brush me off and hang up on me after I state exactly what I'm stating here after I contacted the STATE POLICE to notify them of your blatant disregard for human safety and you still wanna call yourself a miracle company great job Johnathan from corporate sales! Great job the female who hung up on me from the corporate

    I had our tub and shower resurfaced. They did great work on the tub. The shower went in a different direction. First Time: the shower chipped and peeled - Solution - send a tech out to "spot repair". Also told me that if I wanted it buffed out that I would have to pay extra. Second Time: Shower chipped and peeled again - Solution - Send out a tech to "spot repair". I was told,"It doesn't need to be stripped and re-done from scratch. That's too expensive." Third Time: Shower chipped, peeled and grout was missing. Tech from second time showed up and complained how he did not make any money from the second visit and up and quit on the spot while in my house. A second tech was dispatched, "spot repair" was done. This tech told me that if I wanted it buffed out smooth, that I needed to go to Home Depot or Lowe's and buy wet/dry 2,000 grit sandpaper and do it myself. Fourth Time: Shower chipped and peeled, grout missing. Tech was dispatched. This time the shower was sanded down and started from beginning. AFTER trying to convince me that I should use a light shade of Grey (instead of White) to ensure it would be covered up. I was afforded the opportunity to inspect it before the tech departed. I stated,"It is not dry so I am unable to fully inspect it." Since it has now dried and I have inspected it, I have found 6-7 places that STILL need touching up. I am currently STILL waiting for them to call me back to address my concerns AND remove their prep work and materials. Even though I called the manager, Nelson, he has NEVER been back to my house, as he said he would, to monitor the lack of workmanship. Even though I specifically asked him to come out and he told me he would bo out. Management is severely lacking in management skills. Techs are grossly under trained and inept at their jobs and knowledge of what services come with the sale. DO NOT USE!! This situation has been going on for nearly 8 months. Not to mention the inconvenience of not being able to use my shower for 4-5 each time EXCEPT this last time..... going on for over a month now because they are unable to maintain any level of professionalism or quality of work. CRAP ON CRAP ON CRAP ON CRAP EQUALS A WHOLE LOT OF CRAP workmanship!!!!

    Nelson was awesome about working with our timeline to schedule the job, and Jerry did incredible work on the tub -- he's an artisan! The tub looks like new at a reasonable price with a good warranty period.

    Finished product with Miracle Method "Fossil". Was black and tan look.

    I wanted to update my kitchen tile back splash (was 20 year old black diamond pattern) but I did not want the expense, mess and inconvenience of a tear out and new install. I saw an ad for MM in Manassas and went to their showroom there. Great selection of finishes and helpful informative staff. While there, I realized I needed a shower pan redone and decided to update a bath vanity. Doing this refinishing is economical and keeps a lot of waste from landfills. I had all three jobs done in just two days. These folks are experienced pros that know their process and tented and covered all the rooms they worked in to protect floors, cabinets, walls and surrounding areas. There is a fair amount of dust and chemical smells in the process, but they bring elaborate vent tunnels and funnel to the outside as best as possible. (Still, much better than dealing with a construction procedure.) I am very happy with the results in all three areas and now want to have them return and do a fourth. Summary: excellent product, great value, well trained skilled techs that are considerate and helpful, convenient and not as time consuming as traditional remodeling, huge selection, a wonderful experience where everything looks new, because it is.

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    8 years ago

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    Ask the Community - Miracle Method Surface Refinishing

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    Tub Solutions - Tub Solutions Inc logo

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    Do you have a job? Would you be held responsible at that job if you made a mistake that cost people…read moremoney? Or would you yell at the problem until it went away? Tub Solutions will do the later. If they give you inaccurate advice, they will deny all responsibility for "your tub." We have a cast-iron clawfoot tub that needed refinishing. Our plumber disconnected it and moved it out of the bathroom as part of a larger renovation. Tub Solutions told us that refinishing should be the last step in the process - to call them when the faucet and drain were hooked up again. The plumber wasn't sure that was a good idea, but Blaine (the owner?) told us the plumbers should stick to plumbing and that they've refinished hundreds of tubs with the fixtures on and it would be fine, so we had the plumber put the new faucet on. When Tub Solutions arrived to do the refinishing, the installer warned us that the acidic fumes from the glazing process could damage the faucet's polished brass finish. I would need to have the plumber come back and remove the fixtures and put them back on again, and we all know how much it costs to get a plumber out of bed in the morning. I called Blaine and suggested that we order an upgraded package of work, but we would ask that Tub Solutions cover the cost to remove the faucet since we would not have installed it absent Blaine's assurances. I hoped that adding the extra work and asking him to cover $100-200 would allow him to roughly break even, but Blaine called this proposal stupid and yelled at me that he "wasn't going to pay to refinish [my] tub." All I was asking was to help me fix his mistake. He never asked about the finish of my faucet, he just assumed it was chrome. People on Yelp! exaggerate about being yelled at all the time but this dude was legit yelling. I told him to take it down a notch and stop yelling at me and he suggested I find another tub refinisher. If you're reading this, I suggest you do the same. Tub Solutions employs skillful refinishers (from what I can tell), but if anything goes wrong, expect no compromise from this company.

    It went perfectly! Excellent company with great customer service. Blane, the owner, is very…read morehonest, responsive, trustworthy and professional. The work performed by Brian was outstanding. Brian was very prompt, knowledgeable and meticulous. His expertise and professionalism is unparalleled. I could not be more pleased with the finished work or their prices. This outstanding company has my very highest recommendation. Nobody could have done a better job! My refinished fiberglass tub looks absolutely beautiful!

    Miracle Method Surface Refinishing - refinishing - Updated May 2026

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