Massage was good. When asked, I requested focus on the shoulders and neck which was accommodated…read morewithout ignoring the rest of my body. When the pressure was too intense and I said so, the massage therapist quickly adjusted to a slightly less intense method. A few times questions were asked about preferences to ensure that my massage was delivered to my own liking, and I very much appreciated that. The chopping and the knocking is not for everyone. The warming on the massage table was welcome, and I was very comfortable throughout the experience. Safety would be a concern however, as I never signed a waiver, filled out any forms to disclose any personal information or pre-existing conditions that may impact the massage. I'm used to filling those out and noting any areas of pain, prior surgeries or medical diagnosis, etc. Was never asked if I have had a massage before either that I recall. Price quoted over the phone was $90 for one hour, matched the pricing displayed on arrival and was the price changed. Pricing displayed under the table that you see when you lay on your stomach was older, should likely be removed.

Decided to try a four-hand massage. Was told $170 on the phone. Didn't do the payment up front…read more When finished, they charged me $1280, not $170. One lady does my right leg for about twice as long as the other leg. The one doing my back seemedto be digging for gold as hard as she was pushing. I even told her "not so hard" and she used a little lighter pressure for a few mins and then back to the "dig as hard as I can." When I was face up, chest and stomache area was not touched at all. Then when I paid with a card and was going to leave, very sore and dissatisfied and I get "You pay tip in cash?" I was about to just keep walking but I gave her a $20 and then get "This is for one?" No, that's to show you how poor of a job you did. If I'd had a $1, THAT would have been the tip.

Amazing staff and quality massage. I can't remember who exactly gave me my massage, but I feel like…read moreit was the owner. The vibe is calming and the staff was so friendly.

I visited Charlotte for a weekend and needed a massage badddd i came here and the woman worked with…read moreme over text for the payment since my boyfriend was paying over the phone from work because i had another place scheduled all day long and then they randomly texted me about 30 minutes before my massage and said the person doing my massage got sick, and then 20 minutes later they said he got into a car wreck i don't know where the lie was in that, regardless i needed a massage so i started my search again i forget her name at candle light but she got me in my immediately and did such an amazing job I've never felt so relieved from back pain in my life!!! I've had 8 fractures in my spine and have metal rods and screws in place and had known that all my shoulder muscles were actually taking on all of the back work and she got IN THERE highly recommending this place!

Great service, professional and safe in this covid environment!!! Massage was AMAZING, very…read morethorough and and worked out the kinks in all of my problem areas. I will definitely reschedule!!!

Disappointingly bad massage and low effort - Had two…read moremasseuses during a 45min massage, both with poor technique and too much oil. - Older Korean lady who was very direct yet spoke little English, clearly had ( imo too much) work done on her face. - Aggressive and not relaxing massage technique, especially when changing body parts and drying. - Cold room - When I asked for music they put on Country music? They switched for a new masseuse halfway through, because the first masseuse had an appointment at that time apparently. Then the second masseuse starts over from the back, it seemed they did knowledge transfer whatsoever.

This was my third visit to this spa and I remain impressed with the quality of service and the…read moreproviders. Highly recommend.

Went on an early Friday after work. Met Momo. An amazing massage . Not for the stingy but worth the…read morecost. Will be back

Quality was good and the vibe was interrupted when she left the room a couple times during the…read moremassage. I didn't feel the attention was not on me. I'm on the fence as to returning for another Deep Tissue massage.

Horrible energy from the masseuse. I was looking forward to getting a massage after having a long…read moreday at work, but the masseuse ruined my whole experience. I paid $60 for a 30 minute massage and she stops the massage after about 15 minutes in. Before I go any further, the massage was very weak, unenthusiatic, with no skill at all. After about 15 min, she asks for tips. Why would I give you a tip if you didn't give me my full time, and also you half assed the massage? Horrible experience and I don't recommend this place at all. I need my money back. Complete waste.

I have been here a couple times. Massage was really good. I asked for deep tissue and hard and…read moreit was just what I asked for. Clean and has a nice environment.