I give a three just because of the customer service. I…read moreapplied to a house that was seen on the website called to get a status update was told there was 6 applications 3 were considered mine included if the owner likes the application then we would probably continue with the process time went by and we didn't hear anything, I finally go on the website just to see that it was rented. I courtesy call or email would've been nice. They didn't process my application as it wasn't selected but it's just the common courtesy for me with anticipation I was hoping to hear back from them. The application process was easy wish they can let you pay for two applications at the same time but that is not a thing with them. Minor hiccups but again common courtesy is what I value and didn't get that. Good luck to all looking forward a rental s hopefully someone gives us folks a chance.

BPS was very accessible and responsive when we were looking for a home to rent. The first night we…read morestayed at the house it was during a major heat wave. The air conditioning had been working great the day before and during the day, but something happened. It was 90 degrees in our bedroom at 2:00 am and we had all the ceiling fans on in every room. It was stifling. I called the office the next morning and by 12:00 we had air and were beginning to cool off. Thanks for the prompt attention.

The entire process was easy from start to finish! From the initial phone call to inquire about a…read moreunit listed on trulia to the in person meeting to pick up the key! The staff remained friendly and knowledgeable throughout the process. I would definitely use this property management again in the future! P.s- everything was quick! I didn't have to wait at all. Thank you!

My experience working with Lucy was extremely disappointing and unprofessional…read more One of the most serious issues was that she renewed the tenants' lease without my consent or prior approval. As the property owner, I expected to be informed and consulted before any lease renewal was finalized. Communication was also consistently poor. Lucy was often unresponsive and did not provide documents or information I requested. For example, after repeated repair requests that did not appear to be normal wear and tear, I asked for an inspection. I attended an inspection with her, but she never provided the inspection results or the pictures I requested afterward. I also specifically asked to be included in the final walkthrough, yet I was not informed or included. I was very frustrated that key decisions regarding the security deposit appeared to be made without my involvement. When I later conducted my own walkthrough, the condition of the property raised major concerns. In my view, the damage went well beyond ordinary wear and tear. The house had a cockroach infestation, there were oil stains on the garage floor and driveway, and some ceiling fans appeared to have been pulled away from the ceiling. What made the experience even more concerning was learning from neighbors that there had reportedly been frequent police activity at the property and that the number of occupants may have exceeded what was outlined in the lease. Based on the overall condition of the property and the lack of oversight, I was left with little confidence in how the tenancy was managed. Overall, I found Lucy to be unprofessional, unreliable, and lacking in transparency. Based on my experience, I would not recommend working with her.

Not sure how they are now, but back in 2022-2023 we had issues with the staff basically being…read moresomewhat out of it. Like they just didn't get how to conduct normal business, everything was like pulling teeth. The move out was NOT smooth and I had to fight for my deposit for being charged for air filters. Really, filters when the property owner provided them, we changed them as normal and left a few in the garage. I used the photos I took to prove the filters as well as the condition of the house which we left in better condition when we arrived. Yet we had to fight for $25 of filters, out of principle. Just be careful is all I'm saying. It could be a headache.

Not sure how to say this I have no problem with management companies, but what I do have a problem…read morewith are the owners of the properties I never thought I be discriminated for wanting to live in a better and safer neighborhood as soon as I mention housing voucher the owners and one or two management companies turn a death ear shame on everyone who denied a disabled senior citizen the right too live in a safe environment.

Just finished my three real estate courses and am waiting for a date to take my state exam. I took…read moreboth online and in person class, and the instructor and support staff are great and easy to work with. I am looking forward to passing the state test and getting started in my new after retirement career!

Great experience so far! I can't wait to become a realtor. I gave it 4 stars since I haven't passed…read moremy test yet... I'll change once I do :)

I feel compelled to spotlight Ashley Pollick and "Placer Title Company" at 3900 Coffee Road as a…read moregreat example of an escrow officer and company that takes its business seriously. If you are selling or buying real estate, and are asked to sign documents at an escrow company, "insist" that your agent/broker be there so you can get answers to the questions you will have "before signing". There will be a notary for every signing, but not all notaries are the same, so ask your agent/broker to make a recommendation. With these few modifications, you will have an extraordinary experience. You deserve no less. I closed a sale for a client earlier today and the services the client received were second to none, and Ashley handled everything with class and timeliness, as usual.

The notary Laurie laughed, used slang and joke about it when I found out I was receiving 30K less…read morethan I expected from the sale of my house. She is the typical insensitive entitled and out of touch baby boomer. Rude and unprofessional.

Brian is the best! He was very patient and thorough when listing our house. Took great photos…read more Bonus... he does a narrated walk through video, inside and out of your property, to avoid the hassle of having an open house. He returned all our test messages and voice mail messages in record time. He was always available. No nonsense, but very professional and understanding. We couldn't be more pleased with the process for the sale of our house. If you're looking for a real estate professional, contact Brian. Steve and Lori H.

Brian is the best! I have worked with Brian on many transactions and his service is first rate…read more He always returns calls in a timely manner and puts his clients needs above his own. I am lucky that I was put in touch with Brian and appreciate knowing such a great guy.

Jon is the ultimate professional. If you have a problem property to sell he can get it done. Jon…read morehas a team which he has assembled for every detail pertaining to the sale of your property, including tradesmen who will generally work and be paid via escrow. He has a great demeanor and is extremely down to earth. But his knowledge of the real estate industry and law is his strongest skill. He literally makes you want to sell your house just to work with him - yes he's that good.

Jon and his team are AWESOME! This was our 3rd house with Jon. But this time we were moving out of…read morestate. Jon not only got us top dollar for our house. He reached out to the agent in Idaho and kept her updated on everything! His son Jonathan did a great job at our open house! TEAM BUSBY #1

Hello I just wanted to leave a review due to it is highly deserved...I have been renting now from…read moreMike for around 11 years and I won't rent from anyone else...Best realtor in Bakersfield

"I had a great experience with American Property Management. The process was smooth, communication…read morewas clear, and the staff was professional and helpful. I appreciate their excellent customer service." Thank you for all the help.