She was so knowledgable and has so much experience. Used to do the sewing repairs & adjustments for…read moreLululemon when they offered it. She worked on my sons ABC pants and he loves all her work. Definitely a pro! Thank you hon!

Claudia is easy to work with and did a great job on hemming my jeans. Thank you Claudia!read more

So happy this place exists in downtown Eugene! I took some work pants in to be hemmed, she did…read morethem perfectly - also took in my boyfriend's heavy duty work vest, she put in a new quality zipper and he was so pleased. The owner Celeste is so friendly and personable and fun. And! There is the cutest sweetest little dog greeter, Lila. It is worth a visit just to see her! The space is a delight - many uniquely designed fashionable creations to look at while you get your alterations taken care of. 100% recommend!! 5 stars!!!

TLDR: Do not expect a professional or respectful service at Arose Atelier with the owner, Celeste…read more She didn't finish my wedding dress, rescheduled every appointment, and threatened to take me to court when I asked for a partial discount for my unfinished dress. I brought my wedding dress in 11 weeks before my wedding. Eleven. We literally talked at the first fitting about how I'd have plentyyyy of time for any final adjustments. Celeste cancelled or rescheduled every single appointment the day of, usually just a couple hours before. And the appointments I did get to, my dress was never in the prior discussed state it was supposed to be in. For the first few reschedules, I honestly didn't give her any trouble. Stuff happens. But when she cancelled what was supposed to be my "final" fitting, I started to get anxious and frustrated. My wedding was in 3 weeks and I still hadn't seen my dress finished. About a week before my wedding, I even paid to get my hair professionally done for what was supposed to be the new "final fitting." While I'm literally sitting in the salon chair, Celeste texts me -- two hours before my appointment -- that my dress still isn't ready and she needs to reschedule. My wedding was in 9 days. I decided to show up anyway. My dress was obviously not done, but I talked to Celeste in person and straight up asked her to be honest with me about whether she could actually finish it, because I needed to find a backup if not. She insisted she could do it and told me to come back in a couple days. I believed her. Huge mistake. My last appointment was one week before the wedding. I walked in to Celeste still actively working on my dress. When I finally tried it on, it still didn't fit my chest. She claimed I had lost a "drastic amount of weight" in two weeks.... crazy excuse, and basically said there was nothing she could do, while I'm standing there crying in an unfinished dress. I paid part of the invoice and left, planning to ask for a partial refund after the wedding because I just needed to get out of there. Then, on my honeymoon, Celeste texted me asking for the remaining balance. I told her how disappointed I was and that I wanted to talk about being charged full price for a dress that was not finished. She insisted the dress was finished (after admitting at my last appointment it didn't fit), refused any kind of partial discount, and that's when she started threatening to take me to court, along with some incredibly unprofessional, rude and petty messages. There is so much more I want to say as this isn't even the half of it. If anyone wants details or has questions feel free to reach out. I have every text, screenshot, timestamp -- all of it. And if thats not enough, just take a peek at the other recent reviews on google. My email is launa_evans@yahoo.com.

I cannot say enough good things about Natalia's Alterations and Tailoring. I came in over the…read moresummer with a bridesmaid dress that was way too tight and only one week before the wedding. I was honestly stressed and didn't think anything could be done. Natalia and her team worked absolute magic. They were able to loosen the dress (which so many places said was nearly impossible!) and they got me in quickly. I had my dress back the very next day, fitting perfectly. The price was more than reasonable, especially for the quality and the turnaround time. Not only did they save the day, but they made me feel beautiful in a dress I was originally dreading to wear. Their kindness, skill, and care really stay with you. I've officially become a lifelong customer. We are so lucky to have them in our community.

Absolutely loved Natalia's alterations. I was very nervous, as I have never used these services…read morebefore and it was my expensive wedding gown. She was so professional and kind. The turnaround was very quick, and for the list of things needed-I couldn't believe how affordable it was! She even had me record her explaining how to bustle my dress, so on my wedding day I'd have a visual aide for my daughter to help me. 10/10 recommend her services to anyone I talk to!

Very easy to work with, work well done in a short amount of time! I was pleased with the end…read moreresult(-:

Karen was condescending and irritable with us throughout the entire session. I suspect it's because…read moreGoogle maps landed us somewhere completely different using the address we were given and we had trouble finding her house, which was not our fault. But this seems to have resulted in irritation with us for costing her time, which meant she charged $30 for taking measurements for a custom suit, but was too impatient and annoyed with us to measure the pants as well. (At first my husband indicated he wanted to just leave, as he was tired of the interaction. But when I heard the fee, which was a bit higher than I expected, I asked if we could please proceed to measure the pants since we're paying for the measurement session. And after a long, tense silence she said "you are paying for my time," and so we left.) I think it was reasonable for us to want a professional tailor to make sure we got a custom order right. Karen seemed so annoyed at us, and frankly quite disrespectful to our intelligence, that we regretted going to see her. I completed the suit measurements for my husband as best as I could at home, using the diagrams and pictures found online. At first I had planned to inquire about her availability for alterations if the suit we order needs some tweaks. But we will not be returning.

Barb sewed on school letters to a wool Letterman Jacket. Very professional. Done as promised.read more

My son needed his letter and patches sewn onto his letter jacket. Barb responded quickly and came…read moreright out to our house. She verified everything we needed done and had them sewn on and delivered back to us in no time! Friendly with amazing service! Would definitely recommend!!!

Thea was absolutely amazing. She made me feel at ease and beautiful as soon as I put my dress on…read more She is very knowledgeable and informed me on all the adjustments and planning for my wedding dress. She thankfully was able to also take on my tea ceremony dress which needed quite a bit of adjusting. The day of pick up everything fit perfectly and she even strengthened my buttons just before I left. It was worth every penny. Thea is so affordable, her work is amazing for the value. I will be coming back for every stitch for the future. Thank you so much!

i cannot recommend thea enough! i was coming into town to visit family and had seen other reviews…read moreso threw a dress in my car that i needed altered and texted her to see if she'd have time on such short notice. we arranged for a time in the morning for me to bring it over and she carefully pinned it and we agreed on the alterations she would make. it's useful to know in advance that the only forms of payment she accepts are cash and check so i explained i'd need to stop at an atm because i don't travel with checks and don't even write many anymore and don't usually have cash on me. i already felt badly giving her such a fast turnaround time based on when i knew i'd be leaving town to drive back to seattle; i wanted her to confirm she would have enough time with all the other projects she has going to be able to complete my alterations without feeling rushed. completely by surprise, the *very same day* i dropped it off in the morning, she texted and asked if i could stop by at 7pm to try it on. my mind was BLOWN! i could not believe she had done all the alterations in the same day. the dress looks amazing and you'd never ever be able to tell it was altered, considering it was purchased from anthropologie. i'm a complete convert and client for life! i told thea that the next time i come to eugene i will contact her ahead of time and hope to drop off more projects. she is super sweet, clearly cares about her craft and is an amazing seamstress. what a find!!

Service was fantastic! We came to buy a dress to attend a wedding and had a fantastic experience!…read moreService was very friendly and super helpful! Staff is very knowledgeable and I will definitely come back for all of my alteration needs

Okay the work is good. Its pricey though. Maybe all others are, as well? My biggest concern is…read moreavailability. They are closed on weekends! They don't open until 11 a.m. It is impossible to leave a phone message. AND, it took a couple of months to get the alternations completed, just shortening two pair of men's pants, no big deal, but I was told..."Its wedding season!" Bottom line? Good work, difficult to contact, can't even leave a message, high prices, closed on weekends. I'll look for somewhere else to go.

What an incredible dry cleaners do not go anywhere else! I…read moredrive here from the coast and I absolutely love it. They had the best prices and they are the sweetest kindest people I've ever met. I hope they'll be here a long time and if they aren't, I hope their kids or family members will take over because this place is a jewel to find. I love the vintage feel it's old-fashioned, which is really cool. An old parking lot with big shady trees and inside beautiful kind people who will dry clean your clothes perfect. I've never seen my clothes so clean. I can't even believe it because the place I went to before was famous for cleaning clothes in an environmental way And then they closed down. I've gone through two dry cleaners that have closed down. Dry cleaners are extremely important and hard to find. Again, I drive from the coast I hope they're here 10 to 15 years because I'll keep coming back and bringing all my beautiful vintage clothing and coats which they clean so perfectly. They even found my bracelets and put them in a small pouch which I was so happy to find because some people would've stole them so they are very honest And they pack your clothes so carefully. The only thing I wish they didn't do is use as much paper on the hangers, but what can I do? I took all the paper off and recycled it and I'm keeping all the hangers and recycling and returning those as well to another dry cleaner nearby since it's kind of far for me. I don't regret the drive. I really love this place and I will be a good customer here for years and years to come.

Always excellent service! Elba, the owner, is a gem. She found money in some of our clothing. She…read moresaved it for us. Very honest. Highly recommend this business.

This store has SO many fabrics to choose from! I'm going to be back in Eugene in June, and I'm…read morealready planning my visit to Jean Marie's!

Great place for zipper repairs and "LARGE " assortment of fabrics…read more Prices very reasonable! Will go back!

Rose Anderson helped save my wedding dress I had ordered a…read moregown from demetrios It was a mermaid shape with a sheer corset and it had tiny floral crystal designs stitched on. It was so pretty. I ordered it and when it arrived it was about 4 sizes too big I was swimming in it and it did very little to flatter my figure. I looked like a chubby boy in a wedding dress -it was bad- So I searched and searched and found rose here on yelp I saw the transformations she had made to other wedding dresses and I had hope Once I scheduled an appointment and came in she made me feel confident in her ability to fix We had about 4 fittings and each time my dress looked better and better The tailoring was reasonably priced for the immense amount of intricate details and work she did. I will recommend her to any of my personal friends who are getting married. She was fantastic.

Over 6 months before my wedding I started yelping around for a good seamstress to help me with the…read morebaggy wedding dress I bought from David's Bridal. I loved the fabric, the back, the train, and the details on the dress but...hated the front/top. But for some reason I bought the dress anyways. Enter Rose and her miracle alterations! She took in the sides, removed the straps, redid a sweetheart neckline with scalloped lace detail, added boning to make up for the support lost with the straps, created a beautifully complex bustle, and made a bunch of minor tweaks so that the dress fit me like a glove. Being a smaller busted lady, this was probably the first strapless dress I've ever worn that I didn't have to keep holding up. Fittings take place in Rose's home and are always a snap to schedule and be done with. The hard part in all of this is probably making sure she has room in her busy schedule for yet another bride :) Thanks Rose for providing my dream dress! My husband and I were able to "dance our asses off" all night without any wardrobe malfunctions (see attached pics).