We have been using Valentine Upholstery for over 20 years. He has taken a sofa and 2 overstuffed…read morearmchairs that were both pre world war 1 and not only reupholstered them, but added whatever was needed to make them feel comfortable and new. We were so impressed, we trusted him to do chairs for our business as well. We found his prices more than reasonable and the work outstanding. The armchairs are needing updating again, and we're very much looking forward to the completion of them, as we know the work will be exceptional and with the quality we expect.

This company was highly recommended to me for an upholstery repair and reupholstering of my dining…read moreroom chairs. Over the past year, I have left numerous phone calls and emails and neither were ever returned. Maybe they are out of business (?) or just too busy to take my calls.

Well officially it's not really Quadra Appliances anymore as Shillion and his partner closed it 3…read moreyears ago. However they both still do repairs. Shillion is in his 70's and knows his business, very knowledgeable and energetic. My frig// freezer had quit and he found the culprit very quickly. The whole job took about 1.25 hrs and to my surprise when leaving at 9:30 at night he stated that he'd be heading to the bus. He likes the bus travel and the fact that it costs him little every month. An amazing man, very likeable and straightforward. My freezer/frig is 20 years old and he said if the compressor goes again then it's time for a new frig! I appreciated his honesty and his willingness to work in the evening ,as leaving my food outside in two coolers is a bit onerous to say the least. Also was a very reasonable price!

I highly recommend Shillon at Quadra Appliances- called this morning when an older stove in a house…read morewe just purchased stopped working. He actually took the time to troubleshoot with me, finding that the electrical panel was the problem, told me what to look for in the future and gave me a number where he could be contacted. We are overwhelmed by this service. I

DO NOT bring your designer bag to this company. I needed a few small marks taken out of a suede YSL…read more$2500 bag that I had worn ONE TIME. Dusty told me it would take 1 week. It took 4 weeks. The communication was awful, multiple text messages about me inquiring when it would be ready were not returned. I finally picked it up and it's completely destroyed. He was to get out a few small stains on the back and instead looks like he bleached and scrubbed the entire bag, removed the colour, wore the suede and leather on the bottom right out. He might be good with rugs but he is not the guy for purses, don't risk it. I've attached before and after so you can see the absolute ridiculous work he did.

I had an area shag carpet that I was ready to dispose of but decided to see if I could have it…read morecleaned. I called Luv A Rug and spoke with Dusty, he came to see the carpet, took it away and said it would be a couple of weeks. Imagine my surprise when a week later (and on a Sunday) he brought it back and it literally looked like a new carpet. Saved me a few $$ on purchasing something else. The color was restored and it smelled amazing. So grateful to the Luv A Rug team for the job well done. Give them a call, you won't be disappointed. The pick up and delivery was no charge and the cost of the cleaning was really reasonable, way less than replacing. Thank you so much. Ann

I'm from out of town and Oak Bay Cobbler happened to be near me. The owner was friendly and…read morewelcoming. I had a small tear on some leather loafers and he fixed them on the spot for me. He also notice my protective sole was lifting and fixed that for me too! If I lived here this would be my go to! Thank you!

How fortunate we are to have this small business in our neighborhood! Not only is the quality of…read morerepair excellent, but the service and helpfulness is second to none!

I have not experienced customer service this excellent ever before. Doug went so above and beyond…read morewhen my carpet cleaner died, all he was able to charge us was 5$ for a part but went so above and beyond the call of duty, he saved us probably over 100$ we would have had to spend on a new one! If anyone needs anything he can provide PLEASE support him! I cannot stress enough how simply amazing and incredible his service is!

TK Tailoring did an amazing job of altering my daughter's wedding dress. The bodice was taken in…read moreseamlessly and she shortened 4 delicate layers of the skirt section. The train is very long and wide, so she was very creative on adding 3 loops and buttons to make a custom bustle for dancing after the ceremony. She ensured that the 3 additions are reinfored underneath the skirt and shouldn't tear. She also did an excellent job of modifying the bodice of my mother of the bride dress. My daughter and I would highly recommend her!

unfortunately, I am very upset how they treated me and the work that was done to my suit. I…read moreactually need to take it somewhere else to get fixed as they didn't take the measurements correctly and now the pants are approximately 2 inches too short. Communication seems to be lacking. sadly, I will not be returning to this business.

Disappointed. After waiting a week, I picked up my boots, paid $40 for a piece of rubber heel and a…read moresole reglued on one foot. The boots looked rough and unpolished. There was glue on the shoe vinyl from his sloppy work. They should be embarrassed. Service is not what it used to be.

Terrible terrible quality with "too bad Charlie ", "Nobody walks behind you"REALLY SIR? Thinks he's…read morefunny and dismissive with no apology for a terrible job. $ 30 CASH !!! Never going to wear these again. STAY AWAY.

I had an amazing experience with this business and its employees. They were very patient with me…read moreand any questions I had over the course of my design order and were incredibly accommodating. I requested a sweater designed with a video game for a birthday gift and was pleased with the process it took to complete it. I appreciated the question of permission to use designs outside their database for the protection of artists and their copyright, especially with the current climate of AI feeding on stolen artwork. They were timely and provided incredible customer service. When the initial design came back the colours were duller than I expected and they did a second pass to increase vibrancy free of charge. They clearly value customer satisfaction and service, and their wide variety of options and designs are awesome! I'll definitely order from them again.

Top notch products, with top notch customer service. These guys put their hearts and souls in to…read moretheir work, and the final product truly reflects that!