Put a sunroof in and it's leaked since installation. Called numerous times and they won't fix their…read morework. Their work ruined the car.

Today I brought in yet another vehicle to Auto1One to have the windows tinted. They always do…read morefantastic work. My vehicle always looks so much better after leaving. Lastly they stand behind their work. If you live anywhere near Louisville, I can't recommend them enough. If I could give them 10 stars I would!

Let's be real. If you're reading a review on a scrap yard on yelp, you probably shouldn't be going…read morein the first place. I personally think this is the best one in town. I've been a half dozen times or so and have always found something I wanted/need for one of my cars. I think the sections are fairly well organized, and if you take the time to look up what you need online they label where everything is on the yard. I've found this to be helpful, as the cars are always where they say they are. Zero gate fee if you're military, and that's a cool bonus. Saves you a few bucks every visit.

I have been to a number of pick-ur-part style junkyards and I was really impressed by ISA…read more First of all, the facility itself is really professional. I'm used to places where they have a shack, a turnstile and you give some guy a couple bucks to go in. ISA has a large, spacious, air conditioned structure with a professional staff that is ready to point you in the direction of the vehicle you need. Speaking of which, finding the vehicles you're looking for couldn't be easier! There is signage! Honest-to-god signage that says things like "Ford Trucks" rather than "Domestic Truck / Van / Car." The yard is tidy, with nicely raised vehicles and without the flotsam and jetsam of discarded parts that normally litters the ground. Also, free of charge, they make wheel barrows available for you. How awesome is that?! Anyone who's lugged their toolbox around and then tried to figure out how they're going to get the parts they need up to the counter can agree that this idea works. The staff is very friendly, helpful and professional. The prices are good (for salvage parts, anyway) and the availability of vehicles is pretty decent. I was not expecting such a good experience, but I'm very happy to know that ISA is around!

Great place to take scrap metal and auto bodies, easy business transactions top dollar for aluminum…read moreand copper! Always friendly in the yard and the office! Great Business! Ashley and Meagan know the business and will take care of you!

We purchased what was advertised as a fully dressed motor. I even called and confirmed with them…read morethat this was the case. It took 2 weeks to get the motor because they said they did not receive payment. We wired them the money and they did have it after they looked and found it. Next - The motor we received was not a fully dressed motor, only a long block. After many phone calls they admitted they were wrong but said they could not help us out on the price. I told them to come get their motor, on their dime. I also told them that they will have to give us a total refund of the amount wired including freight and such. I hope this turns out ok in the end with the refund. As for them as a company and their service, I will never buy from them nor recommend them to anybody. They did end up giving our money back.

Employees are very nice and helpful. I went to get my engine checked and I don't know a lot about…read morecars but they we very understanding and took the time to explain what was wrong and gave me a list of dealer ships that work with foreign cars. Definitely recommend going here!

Hats off to AutoZone 0479 on Preston Hwy at Hess Lane. Lilly and Alix win the prize for the…read morelaziest employees of August 2023. After stopping by a more helpful store at Poplar Level Road first and looking for a battery, they directed me to the Preston Hwy store that had the common battery I was looking for. After spending $256.50 on a Duralast Gold Battery 24F with a TOTALLY EMPTY STORE with NO CUSTOMERS except for me, they said after buying they didn't have the staff to help out and install. This was after I pulled up and two employees were sitting on the curb and the other was inside playing on his phone. Again no customers and no customer service by Lilly and Alix. PATHETIC SERVICE......IGNORANCE HAS NO EXCUSE. When I went back in to get a refund on the battery core charge, everyone just playing on their phone. SHAME ON YOU for your pathetic service.

Apparently its okay for their employees to use profanity, got a call from the district manager…read moresaying to avoid that store which is the hub in louisville ky. That's okay my buddies and I will shop elsewhere. Don't know what cracker jack box you got that district manager from but yall need to do something, you all are going to lose alot of money over a rude and unprofessional employee.

Shouts out to the wonderful young man who helped us as we were on our way to FL for spring break…read more Sadly, I did not catch his name, bu the owns Cook Motorsports. It was 30 minutes before closing. We were driving along on I-65 when my 2016 Acura engine started jerking and the dash started showing various emissions messages. We pulled off and got something to eat to strategize. Of course the Acura dealership was already closed since it was 8 PM so I sat at Taco Bell googling emissions error messages. Decided maybe step 1 was to get a new battery. Always had luck with/O'Reilly in my home town of Lafayette, IN so headed there. Explained the situation to the nice young man and he came out to look at my car. Was not able to test the electrical system because he could not find my OBD2 port. But he continued to ask questions and I showed him the error message. I popped my hood and he suggested we look at my engine air filter. It was pretty dirty. I replaced that with a new one and got premium gas as he recommended. Voilà! Error message and car ran perfectly! We made it to FL smoothly. This young man deserves a raise! (I am being totally serious--he deserves a raise!). Best customer service ever! Thank you for your patience and your assistance. You saved our trip and saved me lots of $ (the Honda dealer in town wanted $140 to replace the filter). Excellent experience with an excellent human being.

If I could give this place zero stars, I would. My check engine light is on and the male store…read moreagent refused to check because it is drizzling. I even called before driving to the location and the female store agent confirmed that it's okay to come in for a check engine light check. What a nightmare. Avoid at all costs.

I had a bit of a scare with my car not starting on Outerloop by the play it again sports store…read more Finally got it to start and took it straight to auto zone. Man, those guys know there stuff. Tested the battery, it was dead or near to it. Got it replaced at a reasonable price and now I am bk on the road. They where super knowledge too, every question I got a answer that could be the issue.

The front desk people are rude. Not helpful at all. Also they are too expensive to drive out and…read moremake the trip.

From the owner: Specializing in: - Automobile Parts & Supplies…read more- Used & Rebuilt Auto Parts - Engine Rebuilding & Exchange - Transmissions-Truck & Tractor - Truck Body Repair & Painting - Auto Body Parts

You can buy auto parts anywhere, but you should come here for the 5-star customer service! Their…read moreautomotive and parts knowledge is second to none! I have been coming here for years and there are a fee employees that need a shoutout: Carmen, William, James, Kevin and Amber! Thank you for the great service!