I purchased a pair of certified pre-owned Wilson Sasha speakers from Paragon. They were…read moremeticulously packed and shipped out to my home. Richard came out for professional setup. He was extremely knowledgeable and took his time to achieve the best possible sound in my room. I was floored at how much better the speakers sounded after his consultation. Soundstage is much wider and the bass energy more controlled. Time alignment of highs was improved after he recommended the taller spikes for the upper module. Listening now with a glass of scotch and a big smile on my face.

Any store that can have more than 20 different audio components manufactured by McIntosh deserves…read moreto be noticed! The venerable brand that brought hippies the sound and soundtracks of their lives (possibly unknowingly) was in fact the driving force behind the Grateful Dead's famous "Wall of Sound." Paragon is a classic (as in 1980s heyday) high-end audio shop. At best a place to drop dukets and at worst, a total men's club (events with elegant scotch, bourbon, wine and cigars). Over the past 10-years or so I've seen the store expand and its fleet of delivery and service vehicles grow. Just spent $70K on a McIntosh home entertainment center? They'll install, balance and dial it in for you. I do not know if they have a service shop but I know from talking to techs in California that this brand seldom needs repairs. Our recent visit was a gathering of like-minded friends with a long history of audiophile (and record collecting) tendencies. We arrived in the last hour or so of their standard work day and were greeted immediately. Our primary interest was listening to the new McIntosh integrated hybrid amplifier ($3500.00) through their demo setups (several rooms with all their high-end brands and speakers). We also got to audition a number of top dollar headphones. One cool thing was they let us rock out (behind closed doors) to just about anything we wanted to hear! One tip, ask about any open boxed specials, factory refurbished deals and possible hookups for like new gear. In this expensive hobby there's always someone with 'upgradeitus' and those looking for low-hanging fruit can sometimes benefit.

I started my search for new stereo/home theater equipment online but was frustrated that I really…read morehad little idea how the equipment, especially speakers, truly sound. I was envisioning some purchase/return scenarios, which seemed like a LOT of hassle. Then I discovered The Listening Room in Saginaw. My initial thoughts were that I probably couldn't afford to shop there, but I thought I would give them a look. I am so glad I did. They have a full range of equipment and prices, from beginner to true audiophile. While they physically just can't offer the wide range of offerings one could find while looking at an online warehouse, they have done a fantastic job of filtering out the "also rans" and selecting the best items at each price level. The items they do offer are very highly rated and reviewed. Items they sell are available on display to see, feel, explore, and HEAR. I knew how things worked, what the capabilities were, what it felt like and what it sounded like. The owners were extremely helpful and patient with me, they were interested that I felt right about my new equipment, and there was no pressure or upsell. They also helped me understand the proper setup and functions of my new stuff. The worry about how I might return something if it wasn't right was gone completely. I was happy and I could take the item home with me that day. The very best part? I PAID LESS! I got hands (and EARS!) on experience, expertise to help me understand the setup and functions of my equipment in a comfortable and relaxed atmosphere, all at a lower price than I would have had I ordered online. Their prices were equal to, or lower than, ANY price I could find for the same new equipment. I am not associated with The Listening Room in any way other than being a VERY satisfied customer. They helped me get the very best sound that I could afford, and I think they could do the same for you.

Good food, cold beer, full bar. I enjoyed listing to aspiring artists singing and playing their…read moreoriginal works. If you don't like live music or want to hear songs you know, this place is not for you. This is for people who love live music and want to hear something new. Nice relaxing evening.

Unfortunately, our experience with Keith and his business has been deeply disappointing. After…read morereceiving over $12,000 in January for contracted work at our church, he has failed to complete the job. Despite multiple attempts by my husband and one of our board members to reach out, he only stopped by sporadically--running a few wires and hooking up televisions the church had already purchased. As a small church, we extended grace in hopes he would follow through on the work he agreed to and signed a contract for. Sadly, that has not happened. It now appears he believed we had no recourse, but we will be pursuing legal action to resolve this matter. I cannot in good faith recommend Keith or his business to any church. In fact, we feel it is necessary to inform other churches in our organization throughout Michigan about our experience so they can avoid a similar situation.

My company has helped this company get state-of-the-art equipment, which allows them to provide the…read morebest equipment and support to their clients. Keith has been great to work with, and we've recommended him to our local Chamber, as well as other potential clients. Strong ethical ownership, top-of-the-line equipment, and great follow-through, make this a company to do business with. HIGHLY recommended.

I have dealt with Steve (the owner) a few times now and each time he has been nothing but rude,…read moreimpatient, and generally grumpy. Not sure what his deal is, but stay away from Roth if you can.

I would like to THANK this company whole heartily for the unexpected service they provided to me…read more  I had some subwoofers that went bad, (Brand undisclosed) gently used and just outside of warranty and no use during Covid season. Long story short, Pro Audio & Lighting worked hand in hand with the manufacture to cover my situation. For a small drop off fee that went towards the repairs, their professionalism was top shelf. To my astonishment, I ended up with brand new speakers. I just wanted to say Thank You Very Much!!  Your customer service is very hard to find.

I will ALWAYS buy and/or rent my DJ supplies and equipment from PROAAL…read more Since they've moved locations, they have a ton more space and any time I'm looking for something, they find it for me right away. The store manager Tom is one of the nicest guys you'll ever meet. He knows what he's talking about and can always point you in the right direction. The showroom up front features all of the sound equipment and there's a lighting room in back to show off all of the awesome fixtures they have. I was very happy with a recent rental of a subwoofer and mixer. The cost was reasonable and they reviewed the item checklist with me when I brought it back. If you can get out to 14 and Dequindre, do it. It's worth the trip.

Update 8.11.22 in response the the owner who says I'm angry at the world. Probably figured I…read morewouldn't see his comment after a year - not too tech savvy would be my guess. Auto notifications etc... Google "cell phone gate openers". I got one online and installed. For $10/month (add on for one line) we open/close and manage the gate. No fee for cloud access, which is the program he was trying to profit off of. Clearly James is either incompetent or a liar. His choice. Yours to do business with him;)

My VISA checkout account was hacked and this was where online orders were shipping.. anyone else…read morehave fraudulent orders shipping to this location?

Work was performed to expectation. Tasks were completed in one visit, took about 3 hours. Price…read morewas satisfactory, and outcome is exactly what I looked for. Will hire again for future electrical needs if they arise.

From the owner: Propel Tech & Electric provides reliable, high-quality electrical services for homeowners and…read morebusinesses who value safety, transparency, and expert workmanship. Our licensed and insured electricians bring decades of hands-on experience to every job, from electrical repairs and panel upgrades to EV charger installations and surge protection. We’re known for clear communication, honest recommendations, and showing up on time ready to get the job done right. Whether it’s a small fix or a major upgrade, Propel Tech & Electric is committed to delivering dependable solutions and a stress free experience our clients can confidently recommend.

I made it years and years without cracking my phone's screen, until recently... when the back glass…read moreof my iphone shattered. That's right, now we have to worry about the back of the phone as well as the screen, haha. The phone still worked fine, but the broken glass was getting worse so I called around to a few different companies to get quotes. UBreakIFix quoted $250 and would need to make an appointment, Lake Effect Phone Repair was $200 and could be done the same day with no appointment, and Repair Tech 360 quoted $149 and it would take 4-5 hours but they had the part in stock. I decided to just do the cheapest option, and was really happy with the experience. It did take about 5 hours, but Laura was so funny and nice and joking around with me, "What did you do to your phone," - I really liked her sense of humor. Plus the job was done well and my phone looks brand new again. I'd definitely go back for future repairs or technology issues. Their services are clearly priced on their menu screen.

Laura is very unprofessional. She lied and kept my phone for a month.. I guess it did not matter,…read morethat I was travelling from Transverse City to have my Apple Iphone 16 audio speakers repaired. Laura promised me it was a simple fix (last only for one hour), and destroyed the motherboard. Now, it is not working at all. She appears as a calm person, but has an aggressive demeanor. When I came to pick up my phone. She used so many excuses, and kept telling me to come back the next day. Laura was speechless, when I asked about my phone. I was charged twice on my credit card for services not rendered. I asked her to explained the charges on my card. That is when she turned away from me, and started ranting about injustices of ICE, and the current president in a negative way to a friend inside the shop. Then she made a comment about my Trump's hat. I walked out the store after being treated poorly. I believe her ranting explains why she cannot fix phones appropriately. I would not recommend this place to anyone.