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    Misguided Audio

    5.0 (1 review)
    Open 8:00 am - 8:00 pm

    Services - Misguided Audio

    Tint application

    Tint removal

    Tint repair

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    8 years ago

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    Pulidos Auto Glass

    Pulidos Auto Glass

    (241 reviews)

    Golfcrest/Belfort/Reveille

    I recently needed a windshield replacement for my 2015 Nissan Rogue after a rock chip quickly…read morespread into a crack well over six inches long. The crack continued growing throughout the day, making replacement unavoidable. I shopped around and received quotes from several companies: +Pulidos Auto Glass: $427.59 +Apple Glass Company: $429.93 +Safelite AutoGlass: $496.54 I ultimately chose Pulidos Auto Glass, and I'm glad I did. They were able to install my new windshield the very next day at the best price. Before scheduling, I asked John Pulido a long list of questions about the windshield manufacturer, DOT certification, acoustic glass, molding, warranty, mobile service, and installation details. Instead of giving vague answers, he answered everything directly and professionally. He even checked my VIN before discussing specifications and confirmed my Rogue required an acoustic windshield. John explained that the replacement glass could come from manufacturers such as Pilkington, PGW, Fuyao, or AGC. After verifying my vehicle, he confirmed he would be installing a Pilkington acoustic windshield, which I was very happy to hear. The installation was performed at my home, which made the entire process incredibly convenient. My appointment was scheduled for 12:00 PM, and John actually arrived slightly early. The installation moved quickly and efficiently, and by 12:37 PM he was already calling me to let me know the work was completed. The new windshield included: +Pilkington acoustic glass +DOT-certified construction +Solar band +New molding +Mobile installation +Labor warranty John took care to protect the vehicle's interior and dashboard during the installation and cleaned up everything afterward. There was no mess left behind. He also explained the curing process clearly, including leaving the tape on the windshield for 24 hours before removing it. Most importantly, the finished product has been excellent. There have been no leaks, rattles, wind noise, or any other issues since the replacement. Overall, Pulidos Auto Glass delivered exactly what I was looking for: quality glass, knowledgeable service, mobile convenience, excellent communication, and a fair price. I saved money compared to both Apple Glass and Safelite while receiving a high-quality Pilkington acoustic windshield installed at my home. If you need a windshield replacement in Houston, I would absolutely recommend John Pulido and Pulidos Auto Glass.

    Pudilos Auto Glass did an exceptional job replacing my windshield. The work was fast, professional,…read moreand the quality of work is outstanding. The new glass looks perfect, and the service from start to finish was top‑tier. Highly recommended.

    Ken Zola's Glass and Windshield Repair - Replaced double insulated top unit for a Katy customer on 1/19/22

    Ken Zola's Glass and Windshield Repair

    (76 reviews)

    Ken is amazing! He was one of the only ones who got back to me within 10 minutes and was willing to…read morecome out the next day! My window was smashed so I needed this repaired asap. He ensured I felt safe so he put a temporary glass in for me. 1000% recommend his services!

    Brought my vehicle in for a simple chip repair under a quarter in size. The technician, Ray, worked…read moreon the glass while it was hot in direct sunlight without warning me of thermal cracking risks or having me sign a standard waiver. During the procedure, the chip expanded into a 13-inch crack running to the glass edge. When I reached out to the owner, Ken, to discuss a resolution, he admitted in writing that glass spreads under heat, but only offered to refund my initial payment. The repair should never have been performed in direct sunlight without cooling the glass or providing a warning. When I simply asked for partial assistance with my insurance deductible to replace the ruined windshield, Ken became hostile, completely reneged on his written offer to refund the original service fee, said the crack is now an act of god and it was going to happen no matter what, and finally called me a "cheap ass" in writing. If Ray had warned me before starting the repair that the chip would convert into a crack no matter what, I would have explored other options including going to my insurance directly. I came here to make a minor chip less visible, and I left with a destroyed windshield that will cost over a thousand dollars to replace. Avoid this business." Update in response to Ken's reply: Ken's public response claims he treated me in a "courteous and kind manner" and that "the offer still stands". This flatly contradicts his private email from last night, where he explicitly wrote: "I will not be offering you your money back or anything else... I'm done trying to accommodate a cheap ass!". Additionally, when I asked him to address the issue in a professional way before I explore other options, he jumped to the conclusion that I was threatening him. I'm attaching screenshot of the email he sent last night. He still refuses to take accountability for working on heat-stressed glass in direct sunlight without warning me beforehand. A reputable ship provides pre-service disclosures so customers can make informed decisions. Calling a repair failure "an act of God" after the damage is done is simply dodging responsibility for poor workmanship.

    Misguided Audio - carwindowtinting - Updated August 2026

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