I took my girlfriend to Geoffrey's on a recommendation from a friend. He told me to talk to Sonny…read more When we walked in we were actually greeted by her. I told her my friend Craig told me to come in and see her. Sonny was AMAZING. She knew exactly what to show us and gave us so many great options to chose from. They have a lot of great jewelry there. We got a great deal on exactly what my girlfriend was looking for. If your looking for great jerery at a good price and great customer service go see Sonny.

Ive been working with Sonny for years! She's basically my personal jewelry consultant at this…read morepoint! Not only is she an expert in her field, but makes the buying experience fun and relatable. I'd never work with another jeweler. Shes the real deal!

It was a pleasure to do business here. They're very fair, open, and efficient…read more I brought some gold including my grandfather's watch. Upon quick inspection, they provided a quote and then said that they would like to verify the gold which they did while explaining their technique. It was hard to part with the watch because of its sentimental value, but I knew that it would be of no interest to my sons. The owner assured me that it will find a good owner who appreciates collectible watches.

Dan is dope, I like his point of view and knowledge he adapts to every customer, my young cousin…read moregoes to him for services my uncle goes to sell and my grandmother has sold to him , I've sold multiple times spritz Dan, it's like he's 390 years old in a 65 year old body! Haha lol I reckon you visit to explore and experience all possibilities, Jeremiah O

The watch repair is located a few feet away from Safeway's entrance. Luckily we were the first to…read moreget there before the line started forming. I needed to remove a few links from my metal wristband. My husband needed a new battery for his old Swiss Army watch. The gentleman watch repairer took about 10 minutes tops. Grand total $35. I am a happy customer. Would come again.

Quick, easy and affordable watch battery replacement with convenient hours of operation.read more

I brought in two old family watched for repair (if possible)…read more A pocket watch from 1911 which had been overwound for decades and a wristwatch from maybe 1950's with cracked crystal. They replaced the mainspring in the pocket watch and crystal in the wristwatch, and returned both freshly cleaned, polished, wound and running great. I returned a couple of weeks later because I couldn't figure out how to set the time on the pocket watch. They patiently showed me how to do it, and also gave some great advice on treating the watch with care. I'm very happy with the quality of their work.

Have a 40+ year old Black Forest musical cuckoo clock that Michael Day repaired for me. To be an…read moreheirloom am very happy to have found him

Very friendly! Quick and friendly service replacing my son's watch battery. Easy to get to, located…read moreinside CVS.

Another 5 star experienced with a pleasant chat while he worked. Got my prized Japan souvenir…read moreSeiko watch band adjusted while I waited for a reasonable fee. My hands shake and my eyes are too poor to be able to fiddle with those little pins. But not for Fong's Watch Repair! Nope !! It was easy peasy for them!! Thank you Sir!!

I got my introduction to Mayers with a mundane watch battery replacement. It was enough time for me…read moreto browse what he had out. I was intrigued by the estate pieces and some turquoise. Both of which you would never see at a corporate jeweler. Then a second watch battery for my mom. Then, I needed something odd: One single emerald stud earring. Which had to exactly match one other such earring. They did it in three days! So many of the Web's mega-jewel volume dealers are only feeding you marketing, not real knowledge of what you're buying sight unseen. This is the place to go. Real humans sharing real knowledge for real world prices. They've moved a couple blocks down Broadway into a small space on the malled block. New space looks good. In the middle of restaurant row. Long may they run!

Extremely disappointed with my experience here. I was repeatedly promised that my ring would be…read morefinished in time for my graduation, which was very important to me, and they failed to deliver. Communication was unprofessional and inconsistent the entire process. I had to keep reaching out for updates myself, and I was given multiple promises that were not kept. If they knew they couldn't meet the timeline, they should have been honest from the beginning instead of wasting my time and adding unnecessary stress during such an important milestone. I would not recommend this business at all.

Needed my new watch's band sized. Not the least expensive but the service was thoughtful, patient…read moreand appreciated. I'll be back.

Great store in a convenient location. Fair pricing and good customer service. Bought a really hard…read moreto find Junghans bracelet.

My now-fiancé purchased my engagement ring here. I wasn't there when the ring was purchased but I…read moredid tag along to get it resized. I was surprised that the staff remembered his name, and everyone there was so sweet. I'm glad we went here :)

Big shoutout to Emma and Olga for helping me out today! I've been meaning to get my wedding band…read moreresized for eons since having a baby over 6 years ago, my ring just doesn't fit the same as it used to. I've been putting it off forever but when I also happened to get a pearl bracelet from my husband for Christmas that got damaged and warped, I knew I needed to get it fixed. Since the original jeweler who made my wedding band and engagement ring went out of business many years ago, I needed to find a new local jeweler to help with my jewelry. After many very prompt back and forth messaging via Yelp, I finally found time in my busy mom life schedule to swing by and get my jewelry looked at! Olga and Emma were so kind and patient while discussing with me what we could potentially do with the bracelet. The ring resizing discussion was easy and we were able to settle on how much bigger I'll need the band. They send their jewelry offsite for repairs and were very clear and communicative about the process and cost. Loved my interactions with the staff and think I've found our new local jeweler for all our jewelry needs!

I brought a bracelet which was once my mother's for sizing. Michael, the jeweler working that day,…read moreis welcoming and affable. He was kind to examine the remaining pieces my mother had given me (I'm not an expert regarding fine jewelry) and identify for me the pure metals/amalgams and gems with which they were made. When I returned for the bracelet, a charming older gentleman greeted me. He asked if I had any Italian heritage because my Turkish surname is also the name of a city in Italy near the smaller one of his origin. I estimated him to be in his late 80's or early 90's yet he's as lively and engaging as a gentleman half his age. In this culture that hinges primarily on the obsession with youth and the removal of anyone who bears wrinkles and creases of lived experience, I'm glad to patronize a business where family members of all ages are valued and appreciated for their unique contributions. Ageism has no place at Arnoldi Jewelers. As someone who was ultimately forced out of a job in a workplace where youth was the only consideration, I applaud that. I asked, "Are you Mr. Arnoldi?" He smiled and said "We're all Mr. Arnoldi here! Michael is my son." I heartily recommend Arnoldi Jewelers, located in the heart of downtown Palo Alto at 255 University Avenue. *A Family-Owned Business*

Thank you Michael for making the most perfect ring for me! My fiancé and I are getting married soon…read moreand I knew you could execute the vision I had. Amazing guidance and service 100/10. I will absolutely come back to get matching earrings and a necklace

I bought a brand new leather motorcycle jacket. It fit like a glove. I loved it. At the end of the…read morefirst day of wearing it the zipper broke. I was really unhappy. I sent a memo to the vendor on Etsy but I also looked up zipper repairs. The closest was Village Cobbler. I went the next day. I expected to have to leave the jacket for a week but I wanted it fixed. Solag looked at it...and, as he was chattering away with me about our middle eastern roots he grabbed some tools from the basket on his counter and just fixed it! I asked him how much, he just shrugged it off. I had to force him to accept $20. I left a happy man. The next day it happened again. But this time I saw what happened and figured out the fail point. I took it back to Solag and showed him. Told him I wanted him to put two snaps down at the bottom of the zipper to transfer the load. He complimented me on my problem solving and once again just dug right in and fixed it while I waited. Had me come into the back with him so we could talk and I could hold it while he worked on it. He was a complete joy to spend time with. Not only did he fix my jacket, while I waited, but I made a friend. Once again I had to force $50 on him. A wonderful, wonderful man. My jacket has been problem free since then. I would happily give him five stars at the very least. I had the kind of experience which is all too rare these days.

The Village Cobbler did a great job repairing my 6 year old boots. He had them ready for me on the…read moresame day. Very friendly and the repair was very affordable also. Thank you sir for repairing my boots! We will back soon to bring my wife's boots as well!