bait & switch. and they DO NOT care about rec customers! it's a completely unorganized mess, it's not a mission is just a big miss. wait in a long ass f'in line. then when i get in there they tell me the bathroom is broken, hence the port-potties outside 1st lie (i went to the bathroom when i got up to the cashier line) then you wait in their waiting room, and ppl "help you" i said i want sativa, what sativa's do you have, because after looking at the menu they didn't have any of the strains i came there for, and their menus didn't match up. this lil g from the alphabet ppl tells me they have blue gelato, which is blue dream x gelato lie #2 and g purps roll ups lie #3, and i'm thinking i thought g purps was granddaddy purps, an indica?? but maybe it's literally just g, another strain?? so i order get up to the other line for cashiers, btw the cashier was the only one who did his job right. i never got to see the herb or touch the containers, it was just put in a bag with the receipt. then i leave there and i didn't have g purps or blue gelato lie #4, i had the great fire and vanilla berry pie. i call say this isn't what i ordered and jacob tells me they have never experienced this before, he will call me back. you've never experienced this before? you've only been doing this 3 Mf'in days. your manager didn't go over protocol of what to do when mistakes happen? or when customers are not satisfied, really!!! then he calls me back acknowledging that i did not order that and says they told me i was told i was getting replacements lie #5, who told me jacob? the person who brought the herb to the cashier? the "salesman"? nobody said ish!! and there are no refunds, exchanges. lie #6, they have a policy for medical patients, why not rec? then he tells me the manager rebecca will call me back in 24-48hrs lie #7 no one ever called me, i got stuck with some taxed ass herb, and there is no sativa blue gelato strain that is a mix of blue dream x gelato, that blue gelato is an indica dom strain, SO NOT what i wanted. this fool completely fabricated a whole strain. those ppl don't even know wtf they are talking about, and g purps is granddaddy purp, an indica strain, i'm lucky they gave me a sativa roll up. but how are you going to replace sativa with indica & vise versa??? they are supposed to be trained! they have to deal with patients as well as rec, you can't replace indica with sativa or vice versa!!! and clearly they don't gaf about their customers cause the manager didn't even call me back. plus their website inventory and weedmaps inventory don't match up, lie #8 so you can't even tell what they have or research it, and the medical patients are getting different herb by different companies lie #9. can you tell i am mad?? they should be tryin to help me rectify this situation, but clearly they don't care about you, so don't waste your time or money here. i've been to amsterdam, dispensaries from washington thru cali, and michigan, and never been treated SO POORLY, it's just sad, in my own city. how disrespectful! read more

Mission Dispensary South Chicago - what they don't have, and clearly the list was longer than that! aren't they supposed to have seed to sale inventory - Cannabis Clinics Near Me - Chicago, Illinois

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Today was my second time coming here and the service was awful. One guy even said, "whoa, demanding." I felt like I was at the DMV. At least the cashier with the beard was pleasant and thorough. read more

I am very fond of Misson South Chicago. The staff is very pleasant and knowledgeable. Some of the product lately have been dry, speaking mainly of Rythmn and Legends Green Crack. The staff was very apologetic and listened to my concerns and made me feel taken care of! Thank you! read more

Aye why them people in the back don't know how to scale or weight or label they products? I brought Kush 1/8 (3.5) for $ 35 ($50 regular price) tell me why when I opened my jar it just a damn 1 damn nugget?? I'm heated!! I advised y'all to open y'all shi up in FRONT OF THEM REGARDLESS OF WHAT THEY SAY or SHAKE IT TO SEE IF ANYTHING IS IN THERE!!! When you call and complain they will tell you contact the information on your Receipts (do not throw away your receipt!!) and want you to take a picture and send it to they Email and hopefully they give ur refund or get another one. N make sure the shi say THC N NOT CBD OR THCA CUZ THE SHI IS HUFF (garbage) read more

Nice people friendly to rec customers but usually only have r007. Need brand variety but guess it'll do for now. Good rewards program staff helpful. read more

We are the only Southeast Chicago dispensary and we are here to serve the community. We take pride in providing excellent discounts (some of the best in the land) and are happy to extend that to patients who provide us with verification documentation. Yes, our discounts require that you show some personal information, but patient confidentiality is top priority for Mission staff and nothing is shared with other dispensaries, patients, or agencies. We keep the information stored in our database as reference to the state of IL when discounted patients are verified. Mission can't wait to serve you! Stop on in or give us a call at 833-768-4357. Check out our website and menu at www.missiondispensaries.com! read more

I placed an order in the morning, drove 45 minutes to pick up and they didn't even have what I ordered. A waste of time.

Went back and they were super helpful. Can't give 5 stars because the security was still a dick to me.

Great local dispensary! Always in stock, friendly service, competitive prices Will be coming back! read more

I love mission from the hip hop atmosphere to the very polite staff members this place rocks. I recently just starting coming here again after the chaos over the winter. Big changes made as in more products. Mission always seems to always have the new strains first, before other dispensaries stock up. I travel the city going from dispensary to dispensary to see what it's like. Mission / herbal care center has what you need if you like to smoke new products. Steady line of new inventory every week for the most part. I've been to Windy City that place is garbage same strains same garbage over and over. I've been smoking a very long time and I have a high tolerance , so I don't like smoking the same strains. You get burnt out and I also have a disability just find these two places I mentioned here to help me get the relief I need to improvise through my disability. read more

Purchased a 10.5 gram bag and when I got home to open the bag it seemed skimpy so I decided to weight it out and turned out to be 3.4 grams! Are you serious? & they wouldn't do nothing about it basically said I'm screwed read more

As a recreational buyer I must say mission is the best dispensary in Chicago. I went in on a Thursday around 12pm and I was in and out in less than 10 min. The staff was extremely friendly and there was no dumb time limit or specific days you are allowed to buy as a recreational user. I can't say the same for other dispensaries in Chicago. Thank you mission!! read more

Great, beautiful,honest, nice, loving people work here BUT!!! DON"T BUY THIS CRAPPY STANKY, FLAVORLESS WEED HERE. IT IS LOW LOW QUALITY NO GOOD!!!!!!!!!! TERRIBLE for KIND BUD prices... REALLY... The guy coming around the block asking you if need something is problem better than this stuff. All that money you are about to spend STOP!!!!! right now and go buy a grow kit online and get a med card. And make your own better stuff then this CRAP...PLEASE!!!! BE SAFE STAY AWAY. read more

I made a point to visit as many dispensaries. Mission by far, is the most organized, best stocked, and has the nicest staff, hands down. The prices are the most competitive in Chicago. Forget MOCA Sunnyside D33 and NuMed. Windy City is alright but they don't have the supply Mission has. Thanks for the great experience! read more

I'm a medical patient who came in for the first time specifically to buy myself a Puffco pro for my birthday (I know, very exciting). The woman who helped me was extremely friendly, and got so excited for me when she realized what I was there to pick up. She found every way to save me a few bucks, and did it with a smile. She was so incredible it really made my day, aside from getting a new toy. Dispensary was very secure, clean and quick. Would definitely recommend for any rec users or if you're a med patient looking to register somewhere new :) read more

This place is trash. Unprofessional budtenders and management, overly high prices for the same item you can get at another dispensary for way less. This place is ran like a personal hangout rather than a place to get your medicine. Also watch out for their bait and switch when you place an order online. Also they will have you sitting in the lobby waiting to make a purchase when it's no one in the dispensary stating they can't have more than 3 people in at a time, but if no ones in there why am I waiting over 10 minutes to walk in the place and make a purchase. This place is ran by amateurs that don't care about the community they serve. Save your money and go somewhere else. read more

Place is trash. Their flower is weak. Overpriced bud, smells and tastes good but that's it. Bought a vaporizer that broke in a week, they refused to take back. Staff is friendly but product garbage. read more

Not the most friendliest dispensary. I came in and was told I was able to get discount, first I was told to bring in my pay stubs then I was told to bring in my W-2 forms once I brought it in my W-2 forms I asked about blacking out my social. I was told that I could not that the state needed to see my information when the state already has my information or I wouldn't have a card. so I advise anyone if you want a discount at this dispensary get ready to show all of your personal information. read more

I am a regular medical patient and this one time I went in, I made it at the last minute to get my order. I explained to the young lady Jhanay (as the name I was given by security) that I could not place my order and drive there. I told her I knew exactly what I wanted. I only wanted two items. I wasn't sure if I had enough to get one more of the second items. She acted as if the system was closed and I couldn't add to what I already had. She said there was no way she could add one more pre roll to my order. As she was telling me no, the security guard walked up to another worker and expressed he wanted to get his order in for his girl. He began to read the order from his phone to the worker so that they could get his order. I looked like so how is he placing an order? She gave me my receipt very rude and was actually g insensitive. I came from the south suburbs and I didn't want to make another trip all the way back just to get one item I couldn't add while I was already in the dispensary. Not only did I witness the security guard place his order after me, I was talking to another worker explaining that I couldn't add just one more item, she is at the counter telling me to have a good weekend and stating my name. I didn't respond I exited the building. On my way out the building I saw a guy hand one of the workers some cash as he locked the door he responded to the guy that gave him some cash "I got you." I am so very upset because it wasn't like I wanted to add a lot more items to my order, I wanted to add one more thing. I feel like the young lady was rude and insensitive knowing that I am a medical patient that struggles with coming into the dispensary due to chronic pain. I give her a low rating. I would have preferred to give zero stars because she was rude and she does not know how to display good customer service. I will be following up with a manager when I go back in or I just may call in tomorrow. read more