I hired this company to do a "move out clean" when I was selling my condo. They did an excellent…read morejob. My buyers even commented that the cleaners had gone above and beyond, making the place feel brand new! Service and communication were top notch, I would highly recommend this company to friends and family.

Disappointing. Very quick response to my inquiry and was able to send a "team" out very soon. Said…read more"team" showed up in a sketchy van, a mom and daughter of sorts who looked like they literally just rolled out of bed, wearing their Sunday-Im doing remodeling in my basement worst. I was confused if they were even the right people, they didnt look like professionals at all. I tried to direct them, ask if they needed help carrying their things in, they seemed bothered that I was speaking to them since they spoke minimal english. Equipment (shop vac & enormous garbage bag of old rags) looked like it was decades old and found at the goodwill. Ok ok not totally discouraged yet. I paid extra for a deep cleaning. They were fast, finishing in 2 hours. Did nit get a deep cleaning, hardly reached a standard cleaning. For ex. mopped the floors but didn't bother to scoot the small couch in the middle of the floor over to get the area underneath. Kitchen cabinet doors left completely untouched. They did a good job cleaning the inside of the fridge, after I pulled everything out for them. But a pitiful excuse for a deep cleaning. If you just need a brief glance over, go for it, if you need a thorough job, go elsewhere for sure. $150 for a deep cleaning of a 3 bed 2 bath house, but they didnt have to clean the bedrooms per our request. Not that they would have accomplished much seeing their service of the other rooms. The women didnt even know what I was supposed to pay them. Le sigh.

Update: After writing this review I have since been contacted and this was resolved. Glad they did…read morewhat they could to resolve it. They assured me that their lack of response was due to management being away and sick for sometime. Understandable, and now the assistant knows they can handle instances like this on their own if management is not available. Bit of trust restored and mistakes happen. Original post: I hired Master Clean USA for a move-out cleaning to save time, reduce stress, and hopefully help secure my deposit back. The place was already pretty clean and while they did a good job on the bathroom, the rest of the house was poor and felt rushed and incomplete. The areas under, behind, and on top of the stove and refrigerator were left untouched, even though I specifically requested those spots to the cleaners on site and the rep on the phone, I was assured they'd be cleaned and that they were covered areas in the cleaning I purchased. In addition the windows were only half done, with dirt left in the inner frames, and the baseboards--especially in corners and high-traffic areas--were poorly cleaned with easily visible dust and dirt still left behind. The cleaners finished in less time than estimated, left early, and I was still charged at the higher end of the quoted range. When I came back to tip them for their work I saw this and unfortunately had to buy my own cleaning supplies afterward and re-clean these areas myself. I also documented everything with photos. What made the situation so much worse was the lack of follow-up from the company. Despite contacting Master Clean three separate times and being promised a call back from management to resolve it, I never received one call. At this point 3.5 weeks after, I can't recommend their work.

I've used their cleaning service for several years sometimes regularly and sometimes as needed…read more They always send a small team of people and do a nice job. The best part of working with them is that they are reliable, can usually make schedule changes with short notice, and are EXCELLENT with communication. I am often out of town when I need the cleaning done and they have been very responsive and thorough with phone and email communications so I feel very confident and comfortable about the work being done.

Carpet had poo poo They come…read morePoo poo gone Me happy Pee pee also gone No more pee pee on carpet :) My husky love to pee and poo on my carpet and it's very hard to get out so I called Tom and Juan to come and clean my carpets, they did a fantastic job at cleaning every stain and mark on my carpet, and it didn't smell bad anymore :)))))

Thank you Juan for doing an amazing job cleaning my Dads carpet.My Dad uses a walker and all the…read moremarks are gone and super clean! Kinda wish I would have took before and after pics. Juan was on time and very professional and friendly will definitely use SB Carpet cleaning again.

THE MOST THOROUGH SERVICE EVER! I just had my first service…read moretoday and have been so very impressed with every step of this process. Oscar gave me a quote via Yelp extremely quickly and Nayeli was a sweetheart and helped me to book and answer my questions wirh kindness and patience. The girls came today (3) of them, and oh my gosh did they work so hard and the end result was the best and most thorough cleaning service I've ever experienced. I work an insanely hard job with very long hours and our house needed a deep clean. These girls knew exactly what to do and worked so very hard. I've been disappointed in cleaning services that charged too much and worked too Little....not this crew! They are gems!! I'm booking my routine cleanings now for continued service and to maintain the epic job that they did. Thank you so much for your stellar service! Please thank your entire team for me. They made my otherwise stressful world a lot cleaner and nicer. Blessings to you all!!!

Extremely overpriced especially for the quality of service. The quote was WAY off from the actual…read morebill and when you ask for a break down of the services, you will not get one. Very disappointing experience and would highly recommend you look elsewhere for a cleaning service!

I've used Castro on 3 seperate occasions this year and they have been life savers every time…read more I called on a Thursday night for an emergency service due to a employee getting sick in the office and a possible Covid situation. They came quickly and cleaned all contaminated areas including the bathroom and disinfected everything. They took care of it quickly and safely and we were back in business within the next couple hours. The second time I spilled motor oil on the carpet and they saved me from having to replace our office carpet. Thirdly they cleaned my apartment carpets and made these wornout, old carpets look great. They also said they do a lot of rentals and to let the rental company know if there are any problems they will come back and take care of it. The Castro family are professional and are the best at what they do. I trust them with my companies and personal cleaning. You won't be disappointed with there attention to detail and hard work.

Really nice experience in every way...from the initial call to book the cleaning to when the…read morecleaners left, gave me their phone number and said to contact them directly if there were any issues. This is a family owned business and you can feel the dedication in every aspect. I was renting a home on the beach in Sandy Land and was moving out. I had several area rugs cleaned as well as a sofa and all turned out great. The owners were very pleased also. The price was very reasonable too.

I had read good reviews on their own website (first mistake) and since they had various "specials"…read moreI went ahead and called. I figured since I only have carpet in my living room, hallway, and one bedroom, the cost would be around $100 to clean it (including the "sales"). After the basic cost, plus several "additional stain removal fees," my total came to slightly over $200. At that point I thought, "OK, well I got charged twice what I originally had thought to pay, but they did pretty good work..." .... until I walked into my bedroom and found that the small furniture (chairs and such) had been unceremoniously dumped onto my white down comforter. It was dirty, so there went my nice white bed. For those two reasons, I would give them 3 stars and a word of caution to their future clients.

I wish I could give Greg MORE than 5 stars!!!! I was in a time crunch to get some very difficult…read morewindows clean in a short period of time. There were several that had hard water stains on them and were not in the proposal. After Greg did an amazing job on all the windows (and there were plenty) he knew that my client really wanted the hard water stains off. He came back on his own time in an effort to make sure we were happy... Great person, Great Service and I will be a great customer for many years!!!

Easy scheduling. Showed up on time. Carefully explained what to expect with stained areas in our…read moreolder carpet. Very thorough

Coast Carpet Cleaning just finished cleaning all the carpets in our home. I could not be happier…read morewith the job Alex and Matt did! They arrived on time, got life-long stains out of our carpets, and provided fast, friendly service. I highly recommend Coast Carpet Cleaning. My carpets look like new!

We had a tight move-out deadline on graduation day, and Toni and his crew absolutely delivered! The…read morestudents needed to be out by noon, so the team arrived promptly at 7:00 AM on a Saturday and got right to work. They were professional, efficient, hardworking, and paid great attention to detail. The place looked spotless when they finished, which took a huge amount of stress off an already busy day. Their reliability and excellent communication made the entire process smooth and worry-free. I found this company through a recommendation from ChatGPT, and I'm so glad I did. Toni and his crew exceeded expectations. Highly recommended for move-out cleaning or any deep-cleaning needs!

Very fast, very high quality cleaning at a very reasonable price. Antonio was quick to respond and…read moreset an appointment up for the next day. He and his wife did amazing work (move-out) and were very friendly. Five stars, thank you Toni.