Carpet had poo poo They come Poo poo gone Me happy Pee pee also gone No more pee pee on carpet :) My husky love to pee and poo on my carpet and it's very hard to get out so I called Tom and Juan to come and clean my carpets, they did a fantastic job at cleaning every stain and mark on my carpet, and it didn't smell bad anymore :))))) read more

I prepared my rooms for carpet cleaning , had an appointment all lined up and guess what happened? He never showed not even a call until later in the evening when he said I scrambled my schedule and forgot about you. WTF! One and done...Seems like a pattern based on the reviews. read more

Thank you Juan for doing an amazing job cleaning my Dads carpet.My Dad uses a walker and all the marks are gone and super clean! Kinda wish I would have took before and after pics. Juan was on time and very professional and friendly will definitely use SB Carpet cleaning again. read more

Santa Barbara Carpet Cleaning - Super clean! - Carpet Cleaning Near Me - Santa Barbara, California

We have used Santa Barbara Carpet Cleaning for years and wouldn't use any other company. We have acres of carpet in our house (almost everywhere is carpeted) and we have ACTIVE dogs. Santa Barbara Carpet Cleaning is the best! read more

Yep they cleaned my carpets again, and i let so much time go by, i thought it would never look perfect again. But thank goodness for SB Carpet Cleaning! Once again, they made my old stained carpet look like new, literally. It was also really fast! I have a tiny apartment so times may vary, but yes fast! read more

I used Santa Barbara carpet cleaning for my move out and their price was very fair and they did such a great job! I had very bad stains in the living room carpet area that I thought would never come out.They were able to get it all out having the carpet look almost new. Scheduling with Francesca on the phone was super easy and she was very helpful :). I am a student with many people coming in and out of my apartment and she was able to schedule according to my needs and have the carpets dry just in time. Thanks to them I was able to get my deposit back! Tom and Juan did a wonderful job and they are very trustworthy and friendly. Would definitely recommend to use them! read more

Santa Barbara Carpet Cleaning - carpet looks amazinggggggg! - Carpet Cleaning Near Me - Santa Barbara, California

My experience with Tom was great! Hey was easy to schedule with, came on short notice and did a fabulous job. Very professional and friendly. Will definitely use him again! read more

Nice people, very fair pricing. A great value and easy to work with. Very professional service with clean vans

I'm super happy with Santa Barbara Carpet Cleaning. I've used them countless times to clean the carpets in my house. Tom and Juan are both extremely friendly and personable guys and I always enjoy when they come by to clean my carpets. I remember watching the SpaceX launch with Tom while he was cleaning my carpets, such a fun and personable guy! They also do an amazing job. I've used other services where they bring out some spinny carpet "cleaner" and all it does is rub the dirt around in a circle. SB Carpet Cleaning uses some super high powered suction vacuum that also washes the carpet with a deodorizer. They show me the dirty water after and its amazing how much stuff they pull up... 10/10 Santa Barbara Carpet Cleaning is hands down the best carpet cleaners in town and I wouldn't chose anyone else. read more

These guys did a no-show for a job a few years ago, thought I'd give them another shot. This time, they gave me the bill halfway through the job and didn't finish all of the items we talked about. I have since tried unsuccessfully to get them to come back and finish the job. Phone goes to voicemail. Edit: Reading other reviews this seems like a common occurrence. My advice is go with their competitors, they're more reliable. read more

Was originally booked on 11/4, but at the time of the appointment, they called in and said they were too busy that day and asked to reschedule me for 11/10. That's fine. But again, no one showed up that day. Called them and was told that they had booked me for the following Thursday by mistake. They promised to call back once they figured out a solution but never got that call. Very disappointed. read more

Fantastic carpet cleaning company. Came out on short notice and went the extra mile to get around some furniture that was in the way. Juan came out the same day to clean and I couldn't be more satisfied. Price is right, service is great...and the rooms now have that "new room smell". Can't beat the value, customer service and quality. Highly recommended. read more

I have been using Santa Barbara Carpet Cleaning for years and feel that everyone should know about the great job and service they provide. Not only do I have them clean my carpets but they also take care of my furniture, my indoor couches and chairs as well as my outdoor patio furniture. They work to get the toughest of stains out and always leaves everything looking fresh and new. Pricing has always been very fair. I highly recommend Tom and his crew! Keep up the great work guys and see you soon! read more

I can't say enough about this company! We have used them for years and each time that they clean our carpets, I am so impressed with their prompt arrival, thorough attention to making sure that our carpet looks like new and their professionalism that they are our "forever" carpet cleaners. With all of the fires in SB over the past year, our carpet was soiled beyond the ability of our strong vacuum's abilities. After the crew left, I cannot believe the difference! Thank you! read more

(Updated review.) A couple weeks after my previous review posted, they called and set up an appointment to fix the couple of spots that needed it. Tom did show up on time, and did what had to be done, to my satisfaction. read more

Just used Santa Barbara carpet cleaning for the first time to clean two 8x10 area rugs I have. They did a fantastic job! Not only did my rugs turn out great but they were affordable and accommodating with moving one of my large rugs to clean. Tom was so nice and I will definitely be using them again. read more

Just had an excellent experience with SB Carpet cleaning! And they do more than just carpet! I hired Tom to steam clean my "new" hand me down couch from my mom. He did a beautiful job and took care of my area rug while he was here. Francesca did my scheduling and was very kind when I had to reschedule my appt not once but TWICE because of a flaky couch delivery guy. Tom came on a Sunday morning and was here for just under an hour and a half. He was on time, friendly, wore a mask, and made sure to leave my hardwood floors nice and clean upon his departure. My couch and rug look great! 10/10 would hire again. They were professional from start to finish and their prices are reasonable for the high quality services they provide. read more

Getting a bid on the rugs I needed cleaned was fast and easy. Juan came, cleaned my carpets and did a fabulous job! I highly recommend this business. read more

I rarely call Tom on a Saturday but I had a emergency and Santa Barbara Carpet was there in 3hrs, problem fixed! I have been using SB Carpet for ten years and have never been disappointed! read more

This company was highly recommended to me by a friend. I called several times, had a missed call from them, messaged several times via text as instructed and nothing. Wasted my time trying to chase these guys down. Went with another carpet cleaner in town that responded immediately, very happy I did. read more

I called this place 2 weeks ago and scheduled an appointment for this past Saturday. The guy said he would arrive between 10-11am. I moved everything out of the room I wanted to have cleaned and they never showed or called. I called multiples times and left messages and nobody returned my call. It's very irritating when someone gives you a date and doesn't show. Very unprofessional! I will be looking elsewhere! read more

I contacted multiples carpet cleaning companies to clean an area of 290ft which was including one bedroom and one stairway. Tom had the lowest estimate at $85 with pre-conditioning and deodorizing. All the other cleaning companies that I contacted through Yelp were all above $100 up to $160. Tom answered me right away on Yelp about my quote and was really responsive through text message as well. He has a brand new Hydramaster truck-mounted cleaning system which use high pressure water. He took about an hour to do the job. He was on time and was about to reschedule easily when I asked him. My carpet was really looking like new! I was shocked because the carpet has been here for many years and it was all grey, dirty and flat. When Tom finished to clean it, I was happily surprise about the results. He gave us some disposable booties so we could still go upstairs while the carpet was drying. I was able to pay him with my credit card which was a nice plus and the amount was $85 and not one cent more ! I highly recommend Tom for its services because he had the best pricing and the quality of the cleaning was amazing! I will call him again in the future to clean the room I have left. EDIT 09/05 : I called Tom again to clean my entire apartment this time since I was moving out. The job was again fantastic! I was able to pay him on the spot with my credit card, which is much more convenient for me since I don't have checks and rarely cash. read more

Santa Barbara Carpet Cleaning - Before - Carpet Cleaning Near Me - Santa Barbara, California

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Reasonable price, worker showed up early and did a thorough job. Left no drips/mess. Scheduled quickly after I left them a message. And the carpets actually looked clean when they were done with no yellowing on the white carpets! read more

I had an appointment scheduled for several weeks. I spent a while moving my furniture around and they never showed up. Very unprofessional. A bummer because they came recommended. read more

We've used Tom & crew for years and are SO please with their work... very professional, efficient and reasonably priced. We are true believers and happily repeat customers! read more

Recently moved into a new home in Santa Barbara and wanted the carpets cleaned prior to my move in. SB Carpet Cleaning delivered in a big way with not only the price, but with professionalism and friendliness. Juan was efficient and proficient! A few months later, I called for an emergency carpet cleaning, and Juan showed up an hour after my call and my carpet looked great after he finished! They are my 'go to' carpet cleaning company! read more

The most dependable and amazing service, this guy Tom was on top of it and very thorough and very affordable, I highly highly highly recommend him and his company, do not look anywhere else if you are in the Santa Barbara area this is your guy! I can't say it enough, I wish I could give him 10 stars!!! read more

Not sure why I waited so long to get my carpets cleaned, but I texted Tom and he squeezed me in and a miracle happened... my carpet became another color... back to its original color! Yahoo! They look great! What a treat to come home to. Don't wait! I won't either anymore :) read more

They didn't show up for a scheduled appointment this week. They also did this to me a couple of years ago. Very unprofessional. I have used them in the past and when they did show up their work was OK. read more

Look no further - this is who you need to go with for carpet cleaning! This was the 4th time (at least) that we have used Tom and his company to clean our carpets. He even was able to get out stains on my couch this time! I couldn't be happier with them, my carpets always look amazing and I always look forward to my bi-yearly carpet cleaning!! read more

Couldn't ask for a more professional, well priced and flexible carpet cleaner! Thanks a lot man!

Great service from this company. Really profesional, always in time and great service. They even clean some stains that the carpet had when I moved in and other companies weren't able to clean. read more

Simply the BEST Carpet Cleaning ! In years past I would use a well know company in town, but their bad attitudes made me say 'never again'. Tom & his team are terrific ! read more

Tom and Juan are the absolute best! I've been using their services for many years and appreciate their honest and fair prices. These guys work so hard and get all my carpets and Chiropractic tables immaculately clean! Quick to schedule and always follow through. I am amazed at how new and fresh it looks and smells after they have been here. Thank you Santa Barbara Carpet Cleaners!!! You won't regret hiring them, call today!!! read more

This had to be the poorest example of customer service I have experienced in Santa Barbara. We scheduled a carpet cleaning 2 weeks in advance. Half an hour before appointment he called and said he would be an hour late. An hour after the appointment he called a second time and said he will be there in another 45 minutes. So far so good. Problem is he never came, he never called and never responded to my voice messages. The next business day we called from a different phone (this was the only way to talk to him). He said he had a bad day and promised to be there that day. Guess what, he never came, never called and ignored our calls entirely.... read more

Unreliable. I had a similar experience as others who have reviewed here. I called him when he was 30 minutes late and he said he had a pump go out on one of his machines--had to go to Oxnard to get the replacement part. He said maybe he could show up at the end of the day. I asked him to give me his word that he could be here today or I'll go with another company. He said he could not be sure he could do it today. Luckily, because of the reviews I read here I had already scheduled another company as a back up later in the week in case he flaked. The only good thing I can say any this company (and why I decided to give him a chance) was that he could give me a firm quote over the phone when I scheduled the appt (2 bedrooms, hallway, walk-in closet, 8x5 area rug & couch $215)--but it's worthless if he is unreliable. Save yourself the hassle and go with someone else. read more

This company is incredible. Honestly, Tom is the best! I've used him for years and wouldn't use another carpet cleaner - there is not a better deal in town and he is incredibly nice to boot! I'm sorry other people have had customer service problems - I feel like I've dealt with a completely different company. I've had nothing but absolute satisfaction with Santa Barbara Carpet Cleaning. read more

I cannot speak more highly about the professionalism and pleasant nature of Santa Barbara Carpet Cleaning. From having the owner, Tom, answer the phone and getting us immediately scheduled to the excellent service from Juan, our entire interaction was 5-star. Call them up...you won't be disappointed! read more

Tom and Juan did an excellent job steam cleaning all the carpets in my condo today including the closets and moving some furniture. Such a better job then the last place that used a big circulating pad where the dirt adheres to the pad. It didn't seem like it got them really clean like the steam cleaning does. They were here right on time and were friendly and professional. I will definitely use them again. read more

Just had my place cleaned by Tom from Santa Barbara Carpet Cleaning. His work has always been excellent and with his new equipment it is the best yet. On time and fair price too. read more