Grissom's Funeral Home went above and beyond. They helped us lay to rest my close friend's loving…read moremother , Ms. Marlene, with so much care and attention. From start to finish, the staff made us feel supported and truly listened to. She looked at peace with a beautiful smile. Every detail of the service felt personal and meaningful, reflecting the love and life of Ms. Marlene. During such a hard time, their compassion and professionalism made all the difference. I'm so grateful for them and highly recommend their services. The funeral home I would like to note was pleasant as for air conditioning and seating arrangements were comfortable.

Lisa is an amazing person! She goes above and beyond to gather information and accommodate…read morearrangements. She is thorough, kind, smart, and efficient as well. She helped my friend, who is 97, make arrangements for his sister and himself. She could not be more empathetic and compassionate. We walked out with smiles on our faces knowing they are in good hands when the time comes. I highly recommend Grissom's

The staff took care of my needs and were very compassionate. They are knowledgeable and ready to…read morehelp as needed.

Jess C Spencer was such a comfort and helped us during very tough times for our family. We used…read moreJess C Spencer for our grandmother's funeral services about 13 years ago and now just this past week for my father. Joan was our service coordinator and she was very professional and thorough. She answered all of our questions on what we could customize and, if she wasn't sure, she would make sure to find out. All of the staff was very responsive via email or phone as we made arrangements. Shannon was another associate that I was in contact with to help with the copy for the memorial folders and on the day-of of the funeral service - she was amazing, personable, and remembered even small details that I had mentioned. Another person who I'd like to acknowledge is Phil; he was around each time we had to go to the mortuary, and he was always very helpful and kind. The whole service was pretty seamless and we were able to do personal touches so that we could still honor my dad. Thank you to the whole team at Jess C Spencer for getting me through one of the hardest times in my life.

In late summer 2020, when it was impossible to be around our loved ones, I went for a long walk. I…read morewas talking to a good friend about her miscarriage when I did a couple of laps around the empty parking lot of Sorensen. Someone came out of the building hysterically screaming at me to remove myself from the premises. Again, this interrupted my very sensitive conversation with my friend about her lost wanted baby which you would think they would care about. I urge this chapel to have more Christianity in their hearts to people walking down the street and not just the ones giving them money.

Tom treated me and my family with so much care and concern it was truly remarkable. Losing a…read moreparent is hard enough but I never felt pressured or "sold" into "packages" to get her treated respectfully and laid to rest. Tom personally drove her 240 miles for a grave site service in her hometown, waited patiently through the entire service and then spoke gently and caringly to the family at the end before driving back home 240 miles! In this time of COVID our service was unusual for us without a church or chapel, but Sorensen's definately took a lot of the pressure off of us.

If you are going to use Neptune Society I HIGHLY recommend asking for Shawna Hughes, she handled…read moreall of the preparations for my Father and when I had questions no matter what time it was she answered them quickly. Shawna was not only a blessing to me but to my ENTIRE family....Everything Neptune Society did for us made the time in our life more easy without the struggles. So if you need Cremation Services Please use Neptune Society and Ask for Shawna Hughes. Andres R.

I don't know why companies like this think it's ok to cold mail people letters I have no want, need…read moreor desire to receive. Over a year ago, I called and kindly asked to.be placed on their DO NOT MAIL your solicitations list. I was told the standard, "It'll take 4 to 6 weeks to completely remove your name from our mailing list and appreciate your patience". Fast forward to a few weeks ago and I open my PO Box at my apartment and literally blurted out "Son of a... they didn't?" But low and behold they frigging did! Another "Won't you please bury your family members remains with us on the Bay, at sea, etc." Asked for a manager or supervisor to call me back to discuss three times. Never heard back from anyone. Some useless answering service took a message. Not sure they even forwarded my message. Neptune Society knows nothing about apologizing, taking accountability for their automated AI bulk mailing actions and terrible lack of customer service skills. Avoid them like the plague! Do better... I'm writing a satirical musical called Neptune Society, think The Book of Mormon. The showstopper somg will be "Lady at the Castro Valley Poseidon Association is a big fat b#%@!.

Thank you to Dale and Jay for your compassion and support!! They made the whole process, smooth and…read moreless stressful.

Sent an email through their website and never received a response. I'm glad my question was for…read morepre planning and not for a death. I contacted the Neptune Society. They got back to me right away, treated me to lunch and answered all my questions. My pre plan is with the Neptune Society.

Hello, we had just had our services done about a few days ago. From me any my family we would like…read moreto leave a review on continental funeral home services, from the beginning to end , was this experience super well, super professional, super considerate. We would like to give a big thank you to Jose, for helping and managing everything for us, loosing a loved one and having to plan a funeral is very hard , so having Jose really helped us a lot. They are spanish speaking , so that was a big plus for me and any family , thank you to Continental funeral home! we appreciated everything!

From the owner: At Continental Funeral Home, we understand that saying goodbye is one of life's most difficult…read moremoments. We are dedicated to providing compassionate, dignified, and culturally sensitive funeral care to the Oakland community. Our experienced team is here to guide your family through every step of the process with transparency and respect. We specialize in Traditional Burials, Direct Cremations, Pre-Planning Services, Casket and Urn selection, and Repatriation services. We are available 24 hours to support you. ** ESPAÑOL ** En Continental Funeral Home, entendemos que despedirse es uno de los momentos más difíciles de la vida. Nos dedicamos a brindar un servicio funerario compasivo, digno y culturalmente sensible a la comunidad de Oakland. Nuestro equipo experimentado está aquí para guiar a su familia en cada paso del proceso con transparencia y respeto. Nos especializamos en Entierros Tradicionales, Cremaciones Directas, Planificación Previa, Selección de Ataúdes y Urnas, y Servicios de Repatriación. Estamos disponibles las 24 horas para apoyarle.

Several years ago when my husband was put in a care facility, they wanted to know who to call when…read morehe passed. I was looking at mortuaries, alone with an unfamiliar duty in an unfamiliar location. I finally turned to Yelp to see what was posted about mortuaries I'd looked at when David from Honor Cremations popped up to say he thought he could help me. I truly felt an instant feeling of safety and trust. Sometimes we're lucky enough to get guidance. David is kind, sympathetic and morale. I spent the next several years feeling secure for when the time came. One of the few things I was able to feel secure about. When my husband did pass in the middle of the night in the veteran hospital hospice, they knew to call Honor. Because it might take time for Honor to arrive, the hospital wanted to take my husband to their mortuary and I refused saying we would wait for Honor. I trusted them and knew he'd be in good hands and those feelings were right. The gentleman who arrived to take my husband helped the nurse prepare him so when he came out of the room he was draped in the American flag. With everything else my husband and I went through with the change in care facilities, finances, and just 'handling it all' as my husband's condition worsened over the years, David's honesty and compassion took this step off my shoulders. I have purchased Honor Cremation for myself, so our children have the confidence to know everything will be taken care of. Thank you David and Honor Cremations. When so many unexpected doors closed with years-long tragedy, you offered a safe open door.

I cannot thank the team at Honor Cremation enough for the care they showed my family during my…read moremom's cremation and memorial process. Losing a parent is incredibly hard, but they handled everything with such a high level of dignity and grace that it truly eased some of the burden for us. Communication: From the very first call, I felt heard and supported. They were incredibly patient with all of my questions and kept me updated every step of the way, which gave me so much peace of mind. The Process: I found their approach to be very modern, transparent, and straightforward. There was never any pressure or "salesy" feeling, just genuine empathy and a focus on what my mother and our family needed. The Memorial: They helped us navigate the details for her memorial with so much respect. Everything was handled professionally, allowing us to focus on honoring her memory rather than worrying about the logistics. I am so grateful to have had their guidance during this time. If you are looking for a team that treats your loved ones with true honor and provides a seamless, compassionate experience, I cannot recommend them highly enough. I also really appreciated the honesty in their business model. I know it could technically be cheaper if they did every single thing in-house, but they intentionally use outside sources for certain steps to ensure everything is handled by specialists. I actually felt like I got more value this way because I knew I was getting the best possible care at every stage. It's also worth noting for other families that they don't have an embalming service; they focus purely on a dignified, natural process which was exactly what we wanted for my mom. I am so grateful to have had their guidance during this time. If you are looking for a team that treats your loved ones with true honor and provides a seamless, compassionate experience, I cannot recommend them highly enough. Thank you, Honor Cremation, for taking such wonderful care of my mom.

I'm appalled by their services to Asian communities. My parents and my aunties all have their…read morefinal resting places here. They signed the contracts and paid off the graveyards, burial containers, and tombstones. But it took forever to get the things moving when the day actually came. And don't get me start with tombstones, which is at least 4 months out. We had to continuously call this place to get results. Worst yet the staffs don't communicate among themselves and confused us all the time. Their services are not only poor, but also expensive. Covid brought them a lot of businesses, but also enhances the arrogance.

Losing someone is never easy, but the team at Lone Tree Cemetery made a difficult day a little…read morelighter. The grounds are absolutely beautiful and incredibly well-maintained. You can tell they take great pride in what they do--they were so careful and respectful during the entire service. It's a peaceful place to come back to and visit.

We would especially like to recognize Lupe, who was exceptional throughout the entire process,…read moreespecially arranging the military honors given to our Uncle even in the last minute. Also, to Cesar who is always there informing us what to do from the mortuary to the cemetery. They were compassionate, patient, attentive and genuinely caring. They went above and beyond to make sure everything was handled properly and that our family felt supported during such a difficult time. We are truly grateful for their kindness and professionalism.

*YELP PLEASE DON'T REMOVE, AS I AM HOPING THIS REVIEW WILL HELP FAMILIES CHOOSE SERVICES FOR THEIR…read moreLOVED ONES* Losing our father was sudden and incredibly painful, and from the moment we walked into Santos Robinson Mortuary, we were treated like family and not just clients. In one of the hardest moments of our lives, they took so much weight off our shoulders with genuine care, patience, and compassion. Kevin went above and beyond every step of the way. He explained everything clearly, never rushed us, and made sure our family felt supported throughout the entire process. Nothing felt transactional. Everything felt personal, respectful, and deeply family oriented. You can truly tell this mortuary is built on love, integrity, and service. They handled everything with professionalism while still making us feel seen and cared for as people. That balance is rare, and it meant everything to our family. If you are looking for a place that will take care of you during an unimaginably difficult time, this is it. We are beyond grateful for Santos Robinson Mortuary and for Kevin. Highly recommend.