If you are going to use Neptune Society I HIGHLY recommend asking for Shawna Hughes, she handled…read moreall of the preparations for my Father and when I had questions no matter what time it was she answered them quickly. Shawna was not only a blessing to me but to my ENTIRE family....Everything Neptune Society did for us made the time in our life more easy without the struggles. So if you need Cremation Services Please use Neptune Society and Ask for Shawna Hughes. Andres R.

I had great service from Neptune Society. I have no complaints other than a mistake of spelling my…read moremaiden name of my husband's death certificates. Apparently they didn't check back on their files after we filled out the paper work for pre-need. Course my husband's hand writing was not to clear either. Course they could've checked my paperwork to find out what my maiden name was.

We would especially like to recognize Lupe, who was exceptional throughout the entire process,…read moreespecially arranging the military honors given to our Uncle even in the last minute. Also, to Cesar who is always there informing us what to do from the mortuary to the cemetery. They were compassionate, patient, attentive and genuinely caring. They went above and beyond to make sure everything was handled properly and that our family felt supported during such a difficult time. We are truly grateful for their kindness and professionalism.

*YELP PLEASE DON'T REMOVE, AS I AM HOPING THIS REVIEW WILL HELP FAMILIES CHOOSE SERVICES FOR THEIR…read moreLOVED ONES* Losing our father was sudden and incredibly painful, and from the moment we walked into Santos Robinson Mortuary, we were treated like family and not just clients. In one of the hardest moments of our lives, they took so much weight off our shoulders with genuine care, patience, and compassion. Kevin went above and beyond every step of the way. He explained everything clearly, never rushed us, and made sure our family felt supported throughout the entire process. Nothing felt transactional. Everything felt personal, respectful, and deeply family oriented. You can truly tell this mortuary is built on love, integrity, and service. They handled everything with professionalism while still making us feel seen and cared for as people. That balance is rare, and it meant everything to our family. If you are looking for a place that will take care of you during an unimaginably difficult time, this is it. We are beyond grateful for Santos Robinson Mortuary and for Kevin. Highly recommend.

On August 4th, my family suffered the devastating loss of my brother and trusted Diablo Valley…read moreFuneral Home to prepare him with dignity and respect. Instead, we were met with shocking negligence. The embalming was done incorrectly, and at his funeral there were flies on his body and a foul odor so strong that even masks couldn't block it. Guests were visibly uncomfortable and left questioning the care he received. Afterward, the funeral home admitted the embalmer hadn't done the job correctly and that my brother still needed more time to be prepared -- yet they never told us beforehand. This robbed us of leaving our last memory with him in peace, turning it into something even more painful and traumatic. This was more than a mistake; it was a profound failure to treat a human being with the basic dignity he deserved. Their negligence has left us still living a nightmare, deepening our grief and leaving a wound that will never fully heal.

My father passed recently and the good folks DVFH was there every step of the way. The staff showed…read moreprofessionalism in all aspects of the process. From escorting my father, to his final viewing, cremation, and lastly support in getting the perfect military honors. My family (especially my mother) felt supported along the way during this hard time in our lives. Ask for Rose R. and tell her T sent you :) She will get you and your loved one managed correctly.

The staff and owner were professional, respectful, and easy to work with. The quality of their work…read morewas excellent, and everything was done exactly as promised. Highly recommend them for anyone looking for reliable and honest service

A&R Monuments went above and beyond for our family. They helped us with my cousin's stone and made…read morethe entire process easy, respectful, and stress-free. The pricing was very fair, the quality was amazing, and the people were truly kind and professional. You can tell they really care about their work and their customers. We're very grateful and highly recommend them to anyone looking for great service and beautiful craftsmanship

Losing my brother is a pain that still cuts incredibly deep, but I'm truly grateful for the…read morecompassion and professionalism shown by Berge‑Pappas‑Smith during one of the hardest weeks of my life. From the initial body collection through the funeral service itself, their team helped shoulder a burden that felt impossible at the time. Ian, Michelle, Andrea, and Fabian were all kind, attentive, and deeply respectful throughout the entire process. Being able to have everything coordinated and completed within a single week was nothing short of a lifesaver, and their willingness to open early for us was an extra act of kindness we won't forget. On the day of the service, all of the flowers sent by loved ones were beautifully arranged, adding a sense of care and dignity to the space. Death is never easy to accept, and navigating logistics while grieving only makes it harder. While no one can ease the loss itself, the people at Berge‑Pappas‑Smith made an incredibly painful experience more manageable through their empathy and support. For that, our family is sincerely thankful.

The only things certain in life are death and taxes--and unfortunately, the first comes with a…read moreprocess none of us are ever quite prepared for. Ian and the team at Berge-Pappas-Smith Chapel of The Angels in Fremont made an incredibly difficult time a little less emotionally taxing. They treated my loved one with genuine dignity and respect while also treating me with compassion, authenticity, and understanding. What stood out most was their ability to meet me where I was in the process. They never made me feel rushed or overwhelmed, and they provided clear guidance on costs, timeframes, and next steps. That clarity meant a great deal when there were already so many other things to process. Funeral arrangements are never going to be easy, but having a team that is authentic, transparent, and genuinely compassionate makes an enormous difference. I'm grateful to Ian and his team for helping us navigate a difficult moment with dignity and care. Highly recommended to anyone who finds themselves needing these services.

I can't say enough about how wonderful everyone here has been to me and my family. Amanda was so…read moreincredible in particular. She went above and beyond to stay in communication and provide all the information we needed. Any time there were questions she got back to us incredibly quickly. My uncle passed away in San Francisco and our family is in Minneapolis. The kindness, compassion and willingness to help in any way possible made the whole process that much easier. Most of the arrangements were done by phone and email before we were able to fly out and pick up his cremains. When we arrived we were greeted with the same kindness, compassion and thoughtfulness as we had throughout the entire process. I would absolutely recommend this place to anyone. Thank you so much from the bottom of my heart for everyone here and allowing us the ability to say goodbye to a man who was loved so deeply.

I'm starting feel like a family friend here. Sadly within 5 years I had to use their services…read moreagain for my Domestic Partner in January. This time I had a bit of time to prepare as we had to make decision to end life support. I went down to make the preparations and the young woman was great. Frank was also there so I just told him how much I appreciated their service over the years. Again no pressure tactics to buy a certain kind of urn/casket etc. We were returning him to the Bay, so she helped me with the certification I needed from SFDPH which I needed to provide to the vessel we were taking out to the Bay. I thought I might have to pay a deposit and then when the body was received the rest. No, everything is paid once they received the body. When the time came, I called them. The hospital requested to see if they could pick up the body within 4 hours, but they do charge extra. So Kaiser has an offsite morgue they store and they went to pick him up the next day. Everything is spelled out price wise and extremely reasonable and they treat you with dignity and again I was very happy with their service. Please be aware it can take a couple to three week to receive the ashes, if you are going that route, because the hold up is usually at the County/States Agencies, ie Vital Records, but once that is done, it is smooth sailing.

Molly and her team were great with the planning and execution of my dad's two day services and…read moreluncheon after. We didn't feel any pressure to do or purchase anything over the top or unnecessary. She insured that we had the military (Navy) honors ceremony at the graveside and that was really nice. The cemetery is well maintained and I really hope that is the case throughout the upcoming years. We have many family members and friends at rest there. The restrooms in the main hall should have hooks in the bathroom to hang purses/jacket/sweaters - a personal recommendation!

Do you get the niches inside the mausoleums at Holy Sepulchre in Hayward cleaned? There are spider…read morewebs and dead insects inside of almost all if not all of the niches that haven't been cleaned in years. Please update.

Bigger sign Graham-Hitch Mortuary. First st is very long…read more Could not find Mortuary, late for service!

My Grandfather and my Father both were cremated here and had their rememberance services held here…read moreas well. Yesterday my grandmother passed away and I knew I wanted it to be handled here. My grandmother said to me that its just easier here and we are familiar with it so when the time comes just make it easy for yourself and choose the same place. So that's what I did. The funeral director met with me at 10:30am and I was done signing and choosing everything by 11:30am. I chose just cremation, no embalming, no pre-service or viewing, no viewing of the cremation, no casket or fancy urn, just the basic everything. I will get a nice urn later and have them transfer her from the temporary container to a nice urn i pick out online. Now you can go all out and select the most expensive everything but that is not what I did. I likely will have a service or rememberance a few months from now. The director who assisted me was very spft spoken, clear, and had a nice demeanor. All things that put you at ease when you are definitely not at ease. My one tip would be to call, make an appointment and be sure to bring the deceased birth certificate, and marriage certificate if you have them. It will help fill things out much faster. So grateful that this place is clear and transparent on costs, affordable in my opinion, and makes things easy!