I'm extremely grateful for the awesome job Dr. Holmes did with both of my TKRs. Dr. Holmes & his…read morestaff kept me informed as to the process from start to finish. My first TKR recovery went well and at 8 weeks I was back to work with no restrictions! The second TKR went even smoother than the first. As with the first, I was cleared back to work with no restrictions. I am now pain free, except for the healing process pain (minimal). Dr. Holmes is the best knee surgeon in the area and I Thank God I was referred to him by a friend. God bless you Doc!!!

Came in today for a knee checkup. Met with Dr. Stephen Saenz, he is very friendly and knowledgeable…read moreand wants to creat a path to getting better. The staff were all extremely friendly and respectful. I'm sad I have to be at the doctor because of knee problems but glad I found such a great office to help me get better.

Dr. López and his team were so helpful and attentive. They were able to get in me in same day and…read morebecause of how much pain I was in, he and his team helped get me my crutches and to my car safely. They followed up with me for my MRI and helped get everything squared away super fast. I am now taking it knee-sy with PT. Thank you!!

Friendly staff! I love how they explain everything thoroughly!…read more I have used Airrosti before and I swear by the treatments, so I am excited to see how a years-long issue does with this type of treatment (I have high hopes). It's been so long since I've been to an Airrosti that they have an app now that shows you all of your exercises that you can check off and use the timer on! Talk about no excuses to getting them done- I love it!

Apparently this company charges after you pay cash. Wanted to take my daughter to get her ankle…read morechecked out and have some therapy done. When I called to make an appointment, they told me that my account was in collections. This company does not take my military TRICARE insurance so I had to pay cash which I did in December 2023. When I called today apparently I'm in their collections department for $58 because they added some kind of fee on, even though I paid cash on the spot when the service was being done, this is horrible business practice,

I've been seeing Dr. Chance and Dr. Napierala for shoulder, hip, and hand issues. I've also seen…read morePhysical Therapist Elisa Vidaurri at the Schertz location. I couldn't be more pleased. Response to my appointment requests has been fast. Time is taken to respond to any and all questions. They all respect my digging in and doing my own research before seeing them. My most recent experience was in Physical Therapy, and it was great! Elisa built a home stretching and exercise program for me and worked with me to integrate it into my daily routine. The front desk? What can I say except their service is phenomenal. Always there for me and always responsive. Anna does a superb job. Thanks for everything!

Did great for husband and I 2 yrs ago. Husband is going back shortly. Katy was awesome…read more Helped a lot.

From start to finish our experience was phenomenal. Front desk was attentive and thorough. Dr John…read morewas informative and answered all of our questions, he was also very attentive to our Son and his needs. Thank you Stratton Team, we appreciate y'all! OSS

My family and I have been coming to see Dr. Brock for the past 13 years. I've been bringing my…read morechildren since they were 3 and under every quarter to get realigned and adjusted to ensure proper growth in their hips, shoulders, and spine. I personally been coming to combat various injuries and tension in have in my back, shoulders, and neck. Sitting at a desk for 7+ hours a day didn't help either. I ALWAYS feel soo much better after some ART and dry needling. You will not regret coming to see any one of the Drs here. Staff is superb - very friendly and knowledgeable as well.

This place is the right place to receive your physical therapy and rehabilitation! They are top…read morenotch when it comes to providing professional care for their clients. The office staff was very helpful in getting me setup throughout my evaluation and treatment. Make sure you tell your doctor to send you here!

This clinic is the best. Customer service is amazing. Professional and friendly. They always call…read moreyou at exact time, not even seconds after your appt. The ladies in the front counter are so nice and professional. They do the best to accommodate your appt and needs. As soon you enter, a clean and organized place, the therapist explains what he will do and treat you with respect and professionalism. Customer care is excellent. I had been for bilateral total knee replacements and back pain. I know for fact that the pain, will be zero when they done with the session. I have been a patient for more than 15 years. The therapists are so friendly. For any physical therapy or rehab this is the only place to go.

Dr. Alex did a great job! Went from injured and not having full mobility to able to move well and…read morecompete not long after treatment. Thanks so much Dr. Alex! Highly recommend! Office was clean and organized, check in was simple, all staff interacted with was professional and helpful.

Dr. Willett gets me back into my tennis game every time! Three visits with exercises in between…read morealways helps me get rid of pain.

On February 25th, their first available appointment was May 7th…read more I waited two and a half months to get in (10 long weeks of waiting with terrible pain) I have severe corpal tunnel syndrome needing surgery on both hands. The neurologist said I was one of the worst cases he had seen in a very long time. I had marked my calendar for a 2pm appt. NBO, actually scheduled me for 1:30 and I did not catch the error. I arrived at 2:10pm. Yes, late due to things out of my control. After waiting at the check in window for 5 minutes with neither receptionist acknowledging my presence, the receptionist informed me that my appt had been canceled and I owed a $50 no show fee and would need to reschedule. I explained that I had 2pm on my calendar and yes I was 10 minutes late but had waited over 2 months to get in. With zero expression or concern for my condition, she repeated: you'll need to reschedule. I respectfully stated I would need to find a surgeon in San Antonio.(we are moving soon) She gave me an I don't care look, shrugging a shoulder, closed the window like she was glad and resumed her work on her computer. There was only one patient in the waiting room. When I used to take my mom there, the wait to see the doctor was always at least an hour and the waiting room was typically full. Perhaps that's improved but today made me feel as if the patients are just numbers to them and they don't care to have new patients needing surgery ASAP. Now I have to start over as the nerves in my hands continue to disintegrate and muscles atrophy ( per the neurologist) and functionality diminishes. I hope others have a better experience. It was a very cold experience for me and rare for me to write a negative review.

Felt like they were rushing to get me in and out of my appointment. Seemed to be highly qualified…read morebut didn't give me a lot of advice or aid towards recovery. Also they played the Christian music radio the entire time, even in the patient room. Not a big deal, but why in the patient room during the appointment with the doctor?

i see Dr Young andDr Allen have always been impressed by their professionalism, honesty re…read morediagnoses and treatment options and best outcome for the patient. Their staff always positive n friendly and all seem to work well together which you don't encounter at many doctors offices great team thanks

Dr Girling and the PA, Kerri Allen are wonderful! I highly recommend them. My problem is with the…read moreoffice management or lack thereof. I received notice that I had an appointment and I believed it was an error. I tried over and over to get answers on the necessity of me coming in after a procedure. I have had Durlane injections on multiple occasions and this was never a requirement. The bot answering service told me that I had to come in or I would have to pay $50 for missing an appointment. I asked to speak to a live person and I held for at least 20 minutes. Every time I try to talk to a live person in this office, I am put on hold and I receive a message stating that "there are 10 people ahead of me" I finally was able to talk to a live person. She told me that this appt. was indeed a requirement. So I came in for the appointment that I didn't need, I paid my co-pay, and I waited an hour and 10 minutes. I asked the staff how much longer to see the PA and was told there were two people ahead of me. I asked again why I even needed to be there for this appointment and no one could give me an answer. I told them I wanted to talk to the manager and was told the director was out and that he would call me. This was yesterday and it's now after hours and I've yet to hear from him. I would've called today, but I didn't want to go through the nonsense of talking to AI or holding for 20 more minutes. Unfortunately, I'm seriously thinking of going to another group in spite of really appreciating the medical staff. God help us poor souls in a world of AI "efficiency" and corporate greed.

The staff here are incredibly friendly, and Elizabeth Marcum is wonderful. She is pleasant,…read moreaccommodating, and really takes the time to listen. You can tell she genuinely cares and treats you like a person, not just another number. I had a great experience and truly appreciate the level of care provided......and honestly I can't stand Primary Care clinics so thats saying something!!

Unfortunately, there were quite a few things that disappointed me about this visit. I can go into…read moregreater detail, but in essence, I felt completely ignored by this practice. The front desk makes minimal eye contact, both when you're coming and going. Also, as somebody who is also in the healthcare field, it's frustrating when the front desk staff doesn't use complete sentences. Simply looking at their computer and saying " July 2nd?" does not specify anything that will elicit an answer from a patient. Furthermore, I waited in my exam room for 42 minutes. The doctor came in while I had six minutes left before I needed to go. I told her I was disappointed and felt that doing an entire intake and trying to explore my entire health history in six minutes, felt both inappropriate and like an unfair burden to me as I was there on time. Additionally, their entire patient portal system was down. She could not open a file for me, could not take notes, and could not put any recommendations for follow up care in. I left there without receiving a service, with no follow up plan, and even after being there for an entire hour, their system was still down and thus could not officially be "checked out." It took a lot for me to get to that appointment. I rearranged my own private practice, had all of my children babysat by somebody, and went there only to waste over an hour of my time and be no further along in my healthcare journey. Truly disappointing. Additionally, we simply have no idea what people are going through. It could take somebody all the courage in the world to step foot into a doctor's office and to be left alone in a room for 45 minutes without any communication is jarring.