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    Mission Physical Rehabilitation

    5.0 (4 reviews)
    Open 7:00 am - 5:00 pm

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    4 years ago

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    7 years ago

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    Northeast Orthopaedics & Sports Medicine

    Northeast Orthopaedics & Sports Medicine

    2.3(22 reviews)
    4.8 mi

    Dr. Chance was awesome, but everything else about this place sucked, to put it bluntly. I had all…read morekinds of trouble just getting through to them to make an appointment and waited on hold multiple times for over 30 minutes total. I had several medical tests done at a local imaging center, yet I was told I was responsible for literally bringing those results and they would not accept a fax/email, etc., from the imaging facility. Why?! Because that's their policy. Mm hmm. The location wasn't too far, so I took an Uber there due to not being able to use my right leg. I was dismayed that their main doors were extremely heavy and there wasn't a button to assist with opening. Fortunately, my Uber driver was kind enough to help. Extremely uncomfortable chairs in the waiting room and not one was made of anything but flimsy plastic. I was afraid to sit down and especially wondered how I'd get back up without use of both legs. I was made to go through another round of x-rays while holding myself in extremely painful positions before getting to the examination room. Fortunately, the news was mostly positive and Dr. Chance explained everything in detail and allowed time for me to make notes about his comments. I was told I'll need a leg cast and the nurse said I was okay to leave. Unfortunately, there was no one to help me open the enormously heavy double doors that lead back into the waiting room. Another patient who was paying at the back counter ended up coming to my aid. I'm certainly not looking for any kind of special treatment, but I do expect the employees to have some compassion or at least common courtesy.

    I've been seeing Dr. Chance and Dr. Napierala for shoulder, hip, and hand issues. I've also seen…read morePhysical Therapist Elisa Vidaurri at the Schertz location. I couldn't be more pleased. Response to my appointment requests has been fast. Time is taken to respond to any and all questions. They all respect my digging in and doing my own research before seeing them. My most recent experience was in Physical Therapy, and it was great! Elisa built a home stretching and exercise program for me and worked with me to integrate it into my daily routine. The front desk? What can I say except their service is phenomenal. Always there for me and always responsive. Anna does a superb job. Thanks for everything!

    Sports Medicine Associates Of San Antonio

    Sports Medicine Associates Of San Antonio

    2.5(44 reviews)
    23.3 mi

    i see Dr Young andDr Allen have always been impressed by their professionalism, honesty re…read morediagnoses and treatment options and best outcome for the patient. Their staff always positive n friendly and all seem to work well together which you don't encounter at many doctors offices great team thanks

    My fiancée was given a referral to Sports Medicine by her Primary Care doctor at Boerne Family…read moreMedicine. I called them on Sept. 16th in the hopes of getting an appointment for her this week. She is having extreme pain in her knee, and we will be leaving for a honeymoon next week. The Sports Medicine Associates were much too busy to answer their phone... they have a system that says it will send you a text message so you can communicate with their 'portal' Klara. I got the automated message on the portal, and left a detailed message that we'd like to have an appointment so that she will be able to walk on our honeymoon. The automated Klara portal said someone would be calling within 24 hrs. Nope... nothing but crickets... The next day (24 hrs after they promised to call) I left another message with the Klara portal. Again... nothing... no response. By now, I'm thinking... these guys are so busy, they don't have a receptionist or office manager that can call us back. Finally, we get a message on the 18th, asking if we can come in on the 19th. The address they give is in San Antonio, in the Medical Center area. My fiancée cannot stand to drive into San Antonio for anything... we were hoping that someone in Boerne could help her. So we ended up saying "forget about it". For all I know, the doctors at this practice might be really talented. We didn't get that far. Just know that they are way too busy to talk to you. Don't worry... their AI portal will also ignore your requests too.

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    Mission Physical Rehabilitation - physicaltherapy - Updated September 2026

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