The top of the $400 dresser I bought was covered with a runner and on top of the runner was a…read moreselection of several large lamps for sale and several Knick Knack/tchotchke items for sale. Although I looked over the dresser, opened the drawers, etc., I did not move all the lamps and many assorted knick knacks. I then paid for the dresser and made arrangements to pick it up the following day. When I returned to pick it up, there was a VERY LARGE split in the wood, ALL the way across the entire top of the dresser and way too wide to repair by any method. This major damage had been covered by the runner, the lamps and the knick knacks. So . . . Usually, normally, sellers will be transparent about damage, flaws, chips, cracks etc., and then it's up to the buyer to move forward with the purchase or not. Because the damage was so extensive, I did not think the dresser could be transported without breaking completely in two. Because the damage was hidden/concealed, I felt deceived. I pointed this out to the staff, who launched into their "no refunds" spiel before I could even finish my sentence. I was rather abruptly offered to the "opportunity" to leave the dresser (and my $400) behind if I no longer wanted it. Still, I extend Kudos to Twice Is Nice for serving seniors in need!! Thank you to the volunteers who offer their time. Thank you to the folks who donate. If an item is damaged, you don't have to attach flashing lights or a neon sign, but it's not "nice" to cover it up, then pile it high with multiple heavy items making the damage almost impossible to detect until too late to make an informed purchase decision.

Wonderful finds in excellent condition! I always spend too much, but come home with great things!…read more If you make it to Charlottesville, I highly recommend this place look out because Twice is Nice has two stores in the same general vicinity.