Very happy with the quick service installing a hot water sink heater. I will definitely use their…read morefriendly service again.

My 27 yr old washer faucets were leaking so I needed them fixed. Being that old and done the '"old…read moreway", they were soldered so they had to cut the pipe below. It didn't take the.a long time to fix so they know what they're doing . I'm very happy I called Buford and I would definitely recommend them

Prompt service, quality work, fair pricing. will definitely be using them again. He came on a…read moreFriday for a quote and the job was done by Saturday evening.

We had Carlos come to clean up years of leaves from our tree area... he was here on time worked…read morewith 3 of his crew .. I can now see grass coming up instead of brown leave layers ... he manage to get leaves from around our pond yay !!! Thanks for your quality work here !!!

Corey did an excellent job repairing our oven, dishwasher and garbage disposal... and then dealing…read morewith a difficult home warranty company that demanded a specifically itemized bill before agreeing to reimburse us for the repair costs. We appreciated all his efforts on both fronts.

On time, reasonable, responsive, friendly. All qualities we like. Would definitely recommendread more

I highly recommend this company. My dishwasher stopped working and Cook's sent out Patrick who very…read morethoroughly diagnosed the issue, he said he would order the parts and return to fix the problem. We'll knowing My wifes busy schedule they called Me back and said they could do it on Saturday. Patrick arrived prompt and I watched him like a hawk as I had a bad experience from a Competing Company about a month previous. What a surprise to see a real professional. Being an engineer Myself it's nice to know there are still people who take pride in there work and hold themselves to a high level of integrity. Thank You Patrick, Your an asset to You employer, I hope they realize there fortune.

My family & friends have been longtime customers but we're in over the weekend…read more& saw 3 employees In the Springfield store & not one of them greeted us or asked if we needed help so we left. We will Choose to spend our money & time with someone who cares about their customers !

I had concerns that there might be some termite activity on a new house I had just purchased so I…read morecalled Rottler. The specialist came out to walk through the property and take a look. He noted there wasn't any termite activity, but did offer me some options for monitoring programs which I was interested in. While doing his extremely thorough inspection under the house, he noted that I had an issue with black mold in the far corner which the home inspector had missed prior to my buying the house. He said they didn't handle it, but took many pictures of it for me. I subsequently called out a mold removal company who confirmed his findings, so I had to get that treated. Black mold is a very serious issue, so I greatly appreciated his pointing this out so I could have it remedied. I haven't decided on the termite monitoring program yet as the cost of the mold removal was considerable, but if I ever have a pest issue you can bet your bottom dollar I will be going with Rottler! Kudos to Matt and Rottler for being a company far better that exceeded all of my expectations, in both professionalism and thoroughness. It's nice to know there are still companies like this out there.

We requested help to remove an opossum from our pool. They said they would send someone out but…read morenever mentioned any extra fee for us as an existing customer. They came and spent 5 minutes and removed the baby opossum. Then proceeded to charge our credit card $250. We will be looking for a new pest control service that is upfront and honest about their fees.