Candy's now called Blue compass…read more I purchased a new Jayco Northpoint from Blue Compass August 2024. I was charged 695.00 for a PDI that was not performed. They even tried to bait and switch me at closing with another Northpoint (they had two on their lot at that time)--thank goodness I noticed the different VIN number. Then they said that the North Point I wanted (even though it was the exact same model... exact same year) they needed another $2,600 to close the sale. On the first night of ownership, we drove the RV to a KY state park only to be awakened at 1:00 a.m. by our camp neighbors knocking on our door as alarms were sounding off. The regulator (which should be part of the PDI inspection) was defective and dumped two of the 40 pound tanks of propane into the RV. This propane issue could have killed us. During the past 365 days we have only been able to use the RV for a total of five camp trips. The first camp night (day of purchase) alarms went off at 1:00 a.m. During the second camp trip the flexible PEX water lines broke and we had the extra expense of calling out a mobile tech. The third camp trip is when the kitchen side would not retract and again we had to pay out-of-pocket for a mobile tech to come out. And the fifth camp trip was scheduled because GE appliance service needed the RV at a park to have a technician come out and evaluate the oven that will not light. The RV has been at Jayco approved service centers more than we have even used it. I am a retired public school teacher and I used my years of savings to buy the RV in hopes of enjoying the last years of my life. This experience has been exactly the opposite. I have been outright lied to by several Blue Compass employees and I would never suggest anybody purchase from them. The kitchen slide would not retract, the roof has bubbles, the side wall seam is coming apart, the bedroom slide has twisted seals and is not parallel to the ground, the slide toppers were not installed correctly and dump water into the windows, the door opens during transit even after it is locked, the GE Profile oven will not light, and we have had several flexible PEX lines burst causing flooding issues...it just goes on and on. We brought the RV back into Blue Compass Bowling Green's -Sister store located in Scottsvile for 9 warranty work items because we were told that Blue Compass Bowling Green did not have a large enough service center ...Please keep in mind that we were told if we bought the RV from them that we would "go to the first of the line if we ever needed service in the future"... Absolutely untrue in my experience. I found out that not only the service manager was "let go" but the financial manager was "let go" and the GM was "let go" too. After the RV was in the Blue Compass service center for approximately one month, we discovered that absolutely nothing had been fixed or corrected. Yet I received notification through the bmpro and my Wi-Fi that my outdoor stair lights and then bedroom lights are being turned on at 2:00 a.m. I also received another notification stating that all three air conditioners were being turned on and left on. Our RV is now back at the Jayco factory in Middlebury IN. It feels like we may never get to use it. When I went to get my RV tags at the DMV....I had to pay more money because Blue Compass did not pay all the title/ taxes/registration costs. The Blue Compass finance manager also asked me to take a loan out even though I did not need one just so they could get a kick back. They required me to hold that loan for 7 months ...which I did ... this cost me more money in interest for the RV. Based on my experience, I have found blue Compass to be an unreputable and dishonest company. I will NEVER spend one more red cent at Blue Compass. I am sharing a life lesson learned the hard way in hopes of preventing others from going thru this. I wish I had known....because then I would not have purchased from Blue Compass.

We were headed from Franklin TN to Lexington KY with our 5 and 3yr old grandkids when we discovered…read moreour fridge had blown a fuse and had a dead short. We began calling Camping World and all the other RV dealerships in the Nashville area, and they were all booked for days. So we kept driving towards Lexington and calling shops on the way until we finally spoke to the guys at Blue Compass (formerly Candy's RV) near Scottsville KY, and they graciously offered to take a look. When we arrived, the shop foreman Jordan dropped the project he was working on and dove in, and within a couple hours had the problem diagnosed and fixed for a reasonable fee. So if the story ended there, what they did for us was exceptional. But it gets better. That night when we arrived at the Kentucky Horse Park campground, we discovered the overhead lights in the dining slideout weren't working. The next day we called Blue Compass, and Jordan immediately admitted that was the one item he didn't think to check before sending us on our way, as those lights are not normally on the same circuit as the fridge. He owned up to the problem, and volunteered to make the 2.5 hour drive to Lexington that night on his own time to make the repair. He showed up at 8pm and worked for another 2-3 hours to get everything working correctly, without one whisper of complaint. I ended up tipping him $250 for his time, something he never asked for or expected. Jordan is a man of integrity who lives out his faith! If we lived in the Bowling Green area, I wouldn't hesitate to have them do all our service work, and highly recommend them.

We purchased a camper from Camping World in Bowling Green, Kentucky, and the entire experience has…read morebeen one headache after another. From the start, they tried to sell me a trailer hitch at full price even though it was discounted on their own website. When I pointed this out, the salesman disappeared to "talk to his manager" and came back claiming the original $1,000 price included installation and labor -- which apparently meant sliding the hitch into the back of my truck for an extra $500. It felt like a scam from the beginning. After signing the paperwork and driving an hour home, they called the next day saying they had "lost" or thrown away our paperwork and wanted us to drive all the way back to fix their mistake. We refused, so they mailed it instead. We took our "new winterized unit" camping the following weekend, and on day one the flow sensor in the tankless hot water heater cracked and leaked water the entire trip. We called our salesman and the service department twice over the weekend and never received a single call back. A month and a half later, someone from Camping World finally called to ask how we liked our purchase. When I explained everything that happened the hitch issue, the lost paperwork, the lack of communication, and the water heater failure they said they'd call back. When they did, the service manager told us to call them so they could "maybe" warranty the issue. Which I do have a text message from our salesman saying " it will for sure be covered" At this point, I wouldn't recommend Camping World in Bowling Green to anyone. Between the upselling games, the poor communication, and the lack of accountability, this has been one of the worst customer service experiences I've ever had.

Horrible service! our camper has been in for repairs on the a/c 4 times for the same problem and…read morestill isn't fixed! This last time it has been there 3 weeks so far and has yet to be repaired! I would not recommend this company for service

Huge shoutout to Camping World - Nashville!…read more RV towed in with starting issues. Thinking since it was Friday would face a few days before they could get to it. However, pleasantly surprised as the new manager Murray had his team jump on the issue right away. Within a few hours RV was repaired and ready to go. How customer service should be and we experienced friendly and expeditious service. Well done! Special thanks and shoutout to the manager Murray and team members Dan, Al and Bee!

I wouldn't recommend doing business here. They refused to sell us the original RV we looked at, and…read morethen pitched us on a unit that was $10,000 more (bait and switch). And then, sold THAT unit from underneath us, after we already gave them our card information for a deposit. Not a good experience.

Was staying at an RV park very close to Bankston Motor Homes in Nashville, TN. Had issues with the…read moreheating in our practically new RV with us being totally new to the RV life. Bankston sold our RV brand, and we thought they might help us out considering we were 2,000+ miles from home. Explained our problem to Brad Land, and he was most helpful. Brad thoroughly explained what might be our problem, and he was 100% correct! Brad kindly answered the question that we had asked a couple of times at other locations without a satisfactory answer. At least for the next 3 weeks on the road, having a warm RV for us and our pets will not be an issue. Thanks Brad and Bankston Motor Homes. Joni and Kevin

We too, were novice RV buyers. Phil and Judy helped us navigate the entire buying process. We…read moredecided on a Lance 2285 travel trailer and took delivery in the middle of December 2016. We began our maiden voyage the day after Christmas. We spent 3 weeks on the road and encountered many weather extremes from warm/balmy to sever storms to bone chilling cold. We talked to Phil most days at least 1 time if not more and we exercised nearly every system on the trailer. Phil was always available for us and answered all our questions. We look forward to many more trips with our Lance travel trailer.

Didn't get the simplest of all my requests. Which was " if you can't fix it. How much to replace it…read more? " My appointment was 8am on a Thursday. I dropped it off early,( The Monday before, since I was going out of town) And told them , I'd pick it up on Tuesday afternoon. My roof unit is not working properly. A/C & heat. I'm self employed and that vehicle, is my work vehicle. Needless to say, total lack of service and lack of communication. They failed . Not impressed.

Kevin was very helpful and the whole team made our purchase smooth and painless. They did a great…read moreinspection before we took delivery and got the issues resolved or parts ordered. We also set up storage and while it can be pricey, we feel it's worth it.

My husband and I started looking for a used Prevost bus conversion (motor home) and found Bus For…read moreSale on the internet. We traveled a long way to check out some of their buses. They are just north of Nashville TN, which is about a three day drive from our home state. The owner, John, and his son, Cullin, made us feel welcome and did not pressure us to hurry with our many questions. They fed us lunch as well--several different days, since we were there three times before we bought our bus. They were helpful and up-front about every bus we were interested in, including supplying an inspection sheet of needed work and test driving several. They did try to make sure we understood what we were getting into if we purchased an older used bus because they do need ongoing upkeep. My husband has been a semi truck owner/operator in the past so that is helpful. We purchased our 1989 Prevost Marathon XL coach in late April 2016 and had them do some needed work for us before we let the lot. Their mechanics spent time with my husband making sure he understood what work they were doing and allowed him to see everything being done. They went out of their way to help us get everything ready to head down the road. The office staff were so friendly and did a great job with the paperwork and permits. They even assisted to get the previous owner's manuals and service records shipped in for us. They referred us to several business so we could purchase a car trailer to tow behind. We left their business feeling like we have friends there now and that we can call to ask questions if the need arises. They are professional in all they do. We highly recommend Bus For Sale. - Larry and Arlee Coppinger

From the owner: Specializing in: - Bus Repair & Service…read more- New & Used Bus Dealers - Bus/RV/Trailer/Boat Storage

Incredible three generation small business, they helped us realize that it was the check release…read morevalve causing our water pressure issue after researching unsuccessfully online for hours....thank you!

In addition to sales they do repairs. If you have ever tried getting an RV repaired in Lexington,…read moreyou know it takes weeks to even get in at the local places. I called Dobson's just after the New Year and didn't get an answer and no option to leave a message so I went online and used their Contact Us link to send them a message. They emailed back the following day and let me know they were closed for the winter break until 1/8 and would call me when they reopened. They did just that and called me first thing on 1/8. They said they could get me in for service at my convenience. I took my RV down a few days later and dropped it off with them. A week later, RV furnace was repaired for a very reasonable $65 and I was on my way! Highly recommend Dobson's for RV service.

Out of the many dealerships we have purchased brand new campers at, this by far is the best…read moredealership we have worked with. Staff was great, pricing was more than fair, and we love our new camper! Will 100% recommend friends to shop here.

When you arrive here the sales people are friendly no big issues. It's once you start talking…read moremoney you need to stay away from this place. The finance manager will not return calls and you end up having to rely on parties not responsible for paperwork to cancel things. I would never do business with this company as long as the management stays the way it is. They will sale you broken RV's so ensure you get yours inspected by a 3rd party. Stay away.