Bought a rather expensive camper here. when I arrived to take delivery of the camper, they prepped…read morethe wrong camper. As I waited, they hastily prepped my camper. I eventually drove home with my new camper. Driving home, it was clear the new hitch had not been setup properly -- it had to be adjusted on the road to travel safely. Once home, closer inspection revealed about 20 defects in my new camper that should have been caught and fixed before delivery. Fortunately, the warranty is fixing those things, at a different dealer, but in 2 months of owning this new camper, it's been home for 4 days! In my experience, Mastercrafts RV is a "fast and loose" organization. Quick to sell and poor to perform. I do not recommend this company.

Took my Class A in for a leak in the main slide. Came in to check on it. They cut a hole in the RV…read moreroof on the other side. Said they had no idea what kind of rook I had. Thought I'd was made out of the material used to spray truck beds and I needed a new rook. The roof is a factory fiberglass roof. They didn't even repair the hole they cut in my fiberglass roof. The leak was in the slide and not the main roof. Took it back home, fixed it myself. I'll never go back. If they can't even identify a fiberglass roof, they have no business trying to troubleshoot or repair a roof!

I had Mister RV Service conduct a full inspection on an RV trailer to assist with the purchase…read morenegotiations. They were beneficial and extremely thorough. Excellent company to deal with. A+ All the way. Definitely worth giving them a call. Very knowledgeable.

I live on the west side of Nashville and started checking around for the various RV repair shops…read more My goal was to find a professional, competent shop I believed I could build a trusting relationship with AND get work out the door in a week or less. Mister RV passed the test. I had Paul and Don trouble shoot an electrical issue I was having on the house side of my Leisure Travel RV. I think it tool Paul about 4 hours to trace it down, never gave up ( but he said he was close to ) and finally found the issue in an obscure location underneath the belly of the RV. I found Mister RV to be nice, fair and good folks to deal with. I'll be back I suspect and glad to take the 45 minute drive to Portland.

The RV Tech from Hackett RV and Repair was doing some work at the site across the road from mine. I…read moreasked about a leaky pipe in our bathroom sink. He came over when he was finished. He did a great job and did not try to upsell me either. He had to replace the faucet and hot and cold water connections. He was very professional and informative. Look, nothing is cheap anymore, but I felt like the work he charged us for was very fair, for both of us. I will definitely hire Hackett's RV again if I'm in need while staying in Gulf Shores, AL. Thank you again for your help.

Incompetent and dishonest. Cannot fix anything that requires specialized knowledge. Will not give…read morean estimate. Act very friendly and accommodating. Then he fumbles through the work and tried to over charge you. Stay far away. Wish I did.

Customer beware I paid Freddy $2123.60 for a patio awning / hardware. This I got and installed but…read moreit will not roll up I have to do this by hand. So I really only have a white tarp hanging on the side of my RV. He will not return my calls, it has been 2 months. I gave him time to make this right before I posted this review. I had to give him 1 star to post this I would have given him 0 if I could. I hope this keeps others from being taken by this Service. George B. middle Tennessee

Freddy helped us out of a bad situation and I cannot recommend him enough. We were a couple days…read morefrom house closing and an out of state move when our RV trailer brakes froze and the wheel fell off, stranding the trailer in the street in our neighborhood. No other trailer repairmen would work on axles except for Freddy. He made numerous calls to try to locate an axle. When that was not successful, he was able to have someone weld a spindle to the axle and eventually get the trailer up and running. He went above and beyond making calls and exploring options because he knew we were in a pinch. Although he lived in williamsport, he responded to Nashvillemultiple times and had to deal with shipping issues with FedEx in the meantime. He was super friendly, professional and courteous. And his rates were very reasonable. He could have charged anything he wanted given our situation, but he didn't take advantage of it. He even took apart the other drums and repacked the bearings to make sure everything was in tight order. This is a guy you can trust and a guy who will do whatever it takes to help you out.

Redline RV Repair boy did they help us out of a nasty situation. We lost our black tank out there…read morecamping they came and got it strapped up and towed it to their shop at his home. And repaired it and several other issues that had happened due to the tank falling, they also did a wonderful job putting in a new air conditioner unit for us. We highly recommend Richard and his team.

Monday night with a 3 year old needing a shower. water line blew out under the sink. 6:30 PM I…read morecalled hoping to just leave a message . Monica answerEd and confirmed they were mobile RV. She said she would check their appointments. Wow, they said we will come now! I was so thankful. Baby needed bath , cold outside, rough day. Richard and Monica arrived in 30 minutes from Cadiz, KY. I was at the Wrangler Campground. We were blessed with two Angels tonight! There is still good folks and customer service in the world! Reasonable rates! 5 stars is not enough. 10 stars would be more like it! Thanks again, Susan, Sherry and Weylynn

Very friendly and helpful. Was able to diagnose my issue very quickly. Thanks William!read more

It is nice to deal with a business that seeks quality reliability and affordable service repair. I…read morewill use Willam's again when needed

Neil was great,we needed to get winterized in our camper before we headed back north he was able to…read morework with us and get us on the road in quick order. He's very knowledgeable and helpful!

Called on a Sunday. The phone was answered. I stated my issue, I was asked a few questions, my…read moreproblem was diagnosed. I needed a part that the manufacturer would ship. Not a stock item, even in an RV dealership. I was saved time, money and much aggravation. The honesty in assessing my situation allowed me to plan accordingly. Neal is someone you will find if you're lucky in life.