It's nice to walk into a place that's clean, well stocked, nicely set up, and gives great haircuts…read more The staff is friendly and really knows their stuff. My go to shop from here on in.

Disorganized; does not return calls ~ literally no voice mail ... 3 stars because the location is…read moregood ~ and the stylist is very good.

The Hair Lab is clean, professional, and their stylists are personable and talented. They seem to…read moregenuinely enjoy being in the salon and working with their clients. I worked for Paul Mitchell the School OP for several years, so I tend to look at salons with more scrutiny than the average guest. I was impressed with The Hair Lab. They have great customer service, great communication, and their stylists take the time to do a thorough consultation. They offer beverages and regularly check in on guests while they're processing. The stylists take pride in their work and keep their stations and tools clean. Over several visits I didn't see a build up of hair from multiple guests on the floors or tumbleweeds of hair in the corners. They use and sell quality professional products. I saw Nina a few times for for balayage and haircut. She was wonderful, sadly she's since moved to Texas. It's super easy to schedule an appointment by phone or request one online. Their front desk staff is friendly and accommodating. Continuing education for their stylists seems to be very important and they stay up to date on current techniques and trends. The salon itself is really cute, modern, and easy to access. Both their street and parking lot entrance are wheelchair friendly, and their stations and wash areas seem to support accessibility as well. I would highly recommend The Hair Lab.

I really wanted to love my experience here because the salon itself is absolutely beautiful, and…read moreevery staff member I interacted with was warm, friendly, and welcoming. Unfortunately, the actual service I received was not what I paid for. I booked and paid $90 specifically for a curly haircut, which is a reasonable price in this area for a true curly specialist service. However, what I received felt more like a standard haircut rather than a curly cut. Before the appointment started, I thoroughly explained what I was hoping to achieve: more curl definition lasting beyond wash day, guidance on styling techniques, and a haircut tailored specifically for curly hair. Despite this, my hair was cut wet rather than dry, and there was no curl-by-curl shaping or specialized curly cutting technique used at all. As the appointment continued, several things made me question the stylist's experience level with curly hair. My stylist, Anna, seemed unprepared for the appointment. While styling, my hair was already drying and becoming frizzy in the front before products were even fully applied, and I had to point out that it needed to be re-wet. She also did not have her own diffuser and had to borrow one from coworkers. I had specifically mentioned that curl creams tend to weigh my hair down, but one was still used during styling. The diffusing process itself was also very uncomfortable, as I was instructed to hang the lower half of my body off the chair so my neck rested against the back of it. By the time my hair was almost fully dry, it honestly looked very similar to how it did when I walked in -- like I had showered, slept on wet hair, and done nothing else to style it. That was extremely disappointing after paying for a professional curly hair service. Anna could tell I was unhappy, and to her credit, she was kind and tried to fix things by washing the product out and attempting a blowout instead. Unfortunately, I still left with poorly styled hair. The face-framing pieces were going in different directions, and the overall result did not look professionally styled. I do want to emphasize that Anna herself was very sweet and pleasant throughout the appointment. However, when charging $90 for a curly haircut, a certain level of expertise and preparation is expected, and I do not feel that level of skill or knowledge was there. When booking, I specifically told the salon owner I was looking for an experienced curly hair specialist. I was told Anna was newer to the salon but had experience with curly hair and many happy clients. I truly hope this experience was just a one-off, but based on the multiple issues throughout the appointment, it did not feel like someone with advanced curly hair knowledge or technique. The owner did initially reach out afterward to try to rectify the situation, which I appreciated. However, after I responded, I unfortunately never heard back again. I had been very excited to come here because I've heard so many wonderful things about the salon, which makes this experience even more disappointing. I truly hope they take this feedback seriously because the salon itself has a great atmosphere and very kind staff.

thank you to the quiet girl (Nailah) who cut my hair in under 15 minutes and gave me one of my best…read morehaircuts.

Stacy is awesome. My beard lady. Absolutely won't go anywhere else. If you want the king treatment…read moredo trust your beard to just anyone. You get served a beverage and the vibe is amazing.

Our 10 month old needed a haircut so we called the ladies at Roosters and they said they'd be…read morewilling to try giving a baby a haircut :) they were so pleasant and kind to our little one, and his first haircut turned out so sharp! We will be back

Very classy establishment. Lori is great and provides a wonderful shave and haircut. Highly…read morerecommended.

After moving to St. Louis, it took a few months for me to find a barber shop I liked. This place is…read morethe best I've found in the region with reasonable prices! You can park on the street (on the same side of the barbershop) or in the lot east of it. They also offer a military discount which is always a plus. Booking online is also very convenient!

Have twice gotten the worst haircut of my life there. The people are nice so nothing against them,…read morebut I have gotten terrible haircuts here.

I went in for a beard trim and neck clean up. The front…read morewaiting room is comfortable and the staff were friendly and offered me a drink while I waited. My beard trim was absolutely fantastic, my barber listened to exactly what I wanted and delivered. I'll definitely be back.

Great first experience. Booking appointment online was easy. They were ready for me when I got…read morethere. Andrew took time to listen to me and gave good feedback. Very happy with the results. Easy to get there from home. Definitely going back

My husband always comes home looking awesome! She gives great cuts for a good price. She was the…read morefirst barber that actually listened to his needs and took the time to access his hair type and cut it accordingly. Couldn't recommend her more!!

I have known Lauren for many years and was very excited for her when she decided to go out on her…read moreown and start her own business. Very convenient location off Olive. Secure building with a quaint little office with everything that's needed. Lots of plants in the windows and music in the background. A place to really relax while you're getting beautified. Not only is Lauren a great barber, but a true professional, trainer for others, and I believe even hand model. She does a great job with haircuts, waxing, even though guys don't like to talk about it, beard trims., etc. This isn't a $15 chop and walk. Lauren provides an upscale service. She does take new clients but she has a very full schedule so if you are fortunate enough to get an appointment make sure you set your future appointments before you leave.

Great find. Local, independently owned, hometown barber. Always ready when I got there, Super nice,…read moreand he did a great job. I have to drive a bit to get there, but it's worth it!!

Pol was efficient and did good work. No fuss, no chit chat -- just a solid haircut from a guy who…read moreknows his stuff.

ok let's start with the booking, super easy and very responsive. Once I got there she greeted me…read morewith a smile and was very friendly. Once in the loft she was excited to learn how I wanted my hair to be and what I expected. very professional and knew if the cut I wanted would match my head lol. When all said and done was definitely the best cut I've had and the wife loved it. Win win. Hair therapist Becky we all appreciate what you do. Vibe, super easy to talk made my day better.

Becky did a great job cutting my hair. She was on time, and had me in and out in 30 minutes. We had…read moregreat conversation as well!

I got the best Spring haircut and color from Kai.. really a complete makeover I had lunch with…read moreseveral of my Nurse friends and everyone complimented me and my husband really loves it and believe it or not it's really low maintenance Kai does an excellent job if you want a new Spring look book an appointment.. great Salon

If I could give negative stars, I would…read more I came into this salon with healthy hair and a simple request. Highlights. What I left with was a chemical war zone on my scalp and hair that looked like it had been through a haunted car wash. The stylist completely botched my color. It was patchy, uneven, and flat-out fried. I looked like a spaghetti squash that had been left out in the sun. Worse. I went back to give them a chance to fix it and it somehow got even worse. The stylist acted like they had never seen a toner in their life and honestly seemed like they were not in a sober state to be handling bleach or scissors or any other living creature for that matter. I ended up going to another salon just to undo the damage and they were horrified at what had been done to my hair. After spending over six hundred dollars and enduring two appointments from hell, my hair is still damaged beyond repair. Think straw with commitment issues. Do yourself a favor. If you value your hair, your time, or your dignity, run in the opposite direction. This place should come with a warning label and a fire extinguisher.