I really can't say enough good things about my experience with Dr. Han and the team at Gentle…read moreDental. I called as a brand-new patient in pretty intense tooth pain, and they were able to get me in within just a few days. From the moment I walked in, everyone was so kind, welcoming, and genuinely caring. I ended up needing two molars extracted and they were able to accommodate me right then and there, same day. Dr. Han was incredibly gentle, patient, and reassuring the whole time. His dental assistant was wonderful too. I didn't catch her name, but she deserves a shoutout. She's originally from New York and was so pleasant to talk to. She was there with me a majority of the time, checking in, explaining things, and helping me stay calm. What really stood out to me was that they didn't just fix the immediate problem and send me on my way. Dr. Han took the time to talk with me, go over my options, and put together a full treatment/game plan right then and there. For the first time in a long time, I feel like I actually have a clear path forward and that I'm in good hands. I never thought I'd say this, but I'm actually looking forward to my appointment on August 4 so I can keep working toward getting my smile back and feeling confident once again. If you're looking for a dentist who is kind, gentle, honest, and truly cares about his patients, I would absolutely recommend Dr. Han and the team at Gentle Dental. They took what I expected to be a stressful, painful experience and turned it into something that left me feeling hopeful and at ease.

The dentist here is very skilled, he's proficient at tooth care. He does solid work. He is…read morefriendly, but he's a man of few words -- his work speaks for itself. Friendly atmosphere in the waiting room as well. The wait is typically not long. They have Netflix and nice tv's.

I went here because I was referred to him by a friend. While the receptionist was friendly enough,…read morethe Dr. Morganti was not. I want my teeth pulled because I keep getting infections. I wanted them replaced with snap-on dentures. I have over $34,000.00 of open credit including $10,000.00 with Care Credit. Even still he refused to do the work because he said I still had some good teeth. I told him I wanted them out. He said he "wouldn't feel comfortable doing that". I told him all I wanted was a perfect smile. His response? "You're not going to get one" What happened to the customer was always right? I have made an appointment with another Dentist and will see how that goes. If I am unhappy with the new one, I will go to Costa Rica and have dental implants put in for 70% less than what is being charged here. I can go there and have a full set of implants done for $7,000.00 compared to $90,000.00 that is being charged here in the States.

The receptionist and the hygienist Dawn are very rude and nasty. The receptionist changed my…read moreappointment without asking me then snapped when I questioned her. It took three appointments and two trips to the office before I was able to get a cleaning. When I was finally able to get a cleaning, the hygienist Dawn never took the information that I provided her to update my file and she cleaned only a small portion of my mouth that took 10 minutes. It was the worst cleaning in my entire life! The dentist is nice but his staff are unprofessional and miserable people.

worst place to go they will tell you anything to charge you. horrible customer serviceread more

Great dentist and staff. I highly reccomend to all. They are welcoming and make you feel at ease…read more However, I chose to go to another office closer to where I live.

He fixed a tooth that chipped, in the process he took pictures of my teeth with a mouth camera but…read moredidn't tell me that insurance might not cover the cost nor did he present any clinical justification for needing to do that.That is 175.00. His staff is probably going to come on to say that it might still be covered that the insurance process is not complete but I called insurance and they simply don't cover that. I went back for a cleaning today and I expressed my discomfort at the prospect of having more than bitewing xrays ( and the American Dental Association has guidelines I was going by you can look them up your self even the ADA thinks dentists are going overboard with xrays) and he kicked me out for not doing exactly what he wants. I can only conclude he cares more about profit than respecting his patients and their bodily autonomy. Another thing that I found unprofessional were his receptionist texted me and threatened to cancel my appointment and charge me 75 dollars for a missed appointment if I didn't confirm the appointment with them. What's with that? I don't know about you, maybe you are the type that just goes along with whatever the dentist says, and if you are just interested in being told what to do and don't want any input about your oral health and are willing to just put money in the hands of someone who sees you as a profit center then you and Sherif Gabr will get along marvelously. In another review the office attempted to do damage control by claiming I was combative and rude, but that is just a blatant lie.

Dr. Gaber and his staff are professional and extremely curious. They have made a world of…read moredifference for my mouth. So much so that my entire family goes here. Modern is the key term here! When they chose the name they sure chose wisely. The images they do are so advanced I can see find cracks in my teeth. The newest machine they used on me today scanned my teeth showing where I have the most pressure on my teeth. I am a major TMJ grinder. Day and night. Not by choice. I'm glad He understands me so well. He has literally saved my teeth! No one else in my family has had their teeth half as long as me. And this is so with his work! I trust him like no other dentist I have ever had. Other dentists have done crowns and I've been with unsightly bonding. With the work Dr Gaber has done. You can't tell they're crowns or fillings. I wish I could afford to have all my teeth redone.

I had dental work done last November, I had to pay cash as they couldn't verify my insurance…read morebecause it was Saturday. I was told they would submit claim and I would get money back once released from insurance. They finally submitted the claim six months later, in June, sun life has stated that they issued checks and because they checked box 37 and put their address in, the payment was going to the dentist instead of me. I still have no payment back from them. Very shady operation. My insurance stated is all they had to do was put send payment direct to member. So now I double paid since they apparently kept my money. I'm sure I'm annoying them with my calls but they are horrible at communication. Would never go back or recommend.

had an excellent experience at this practice. The staff was friendly, welcoming, and very…read moreprofessional from start to finish. They took the time to explain everything clearly and made sure I felt comfortable throughout my visit. The office is clean, well-organized, and has a calm, inviting atmosphere. I really appreciated how attentive and caring everyone was. I highly recommend this practice to anyone looking for top-notch service and quality care!

I would give more starts if I could. Long story short, I had a severe tooth infection that my…read moreregular dentist tried to drill out, but that left me in agony afterwards. (I am pregnant, so I could not be prescribed any sort of pain killers besides tylenol after the procedure.) After several days of no improvement in my pain levels, my dentist referred me to Dr. Affenito's office. When I initially called, they said they were very busy and weren't sure how soon they'd be able to help, but when I explained the situation fully the receptionist said, "Come right on down...we'll figure something out!" Headed straight there, met with the doc, scheduled a tooth extraction for the next day after my antibiotics had one more day to kick in. Dr. Affenito had to reschedule another appointment to fit me in. The procedure the next day was painless and quick. Dr. Affenito always kept me informed about everything he was doing, and always consulted me when a decision had to be made so that I could be a part of the decision making process. The doctor and his entire staff were so extremely kind at each step along the way. There were many calls and faxes required between my regular dentist, my OB and Dr. Affenito's office, and there was even a glitch with my insurance, which caused them to be on the phone for about an hour extra. No one even hinted at being inconvenienced by any of that. Their primary concern was always how I was doing/feeling. It is a small practice, and you can tell that everyone there genuinely cares about the comfort and well-being of the patient.

This place is nothing but a money grabbing scam. I needed emergency work back In January and paid…read more$5k for it. I'm back in July for a cleaning and they want to charge me $257.00. FOR A CLEANING. They said they could do it for $127 without the exam/flouride. Nice of them, right? Not so much--I don't need the exam after all of the work I had in January. So they basically want to charge $127 just to clean my teeth when that's supposed to be preventative. I told Nicole I didn't think that was right and she told me to have a great day. What a joke. Zero customer service---not to mention they never told me ahead of time so I just drove a half an hour for nothing. I should have listened to my gut and never tried to use them in the first place. What a nasty business they run. Absolutely disgusting. Also-- I double checked what a cleaning costs without insurance-- $125 and they wanted to charge me $257 WITH insurance. Then they write some generic response to my review--looks like they have a lot of 1 star reviews to tend to though. This is the absolute last place I would EVER recommend to anyone.

I am disabled and have a limited income. I did purchase private dental insurance though but, I was…read moretold by Aspen Dental that I would have to pay up front for my dental work and the insurance would reimburse me. My insurance told me they never heard of such a thing. They told me that they have to submit the estimate first and they pay after the work is done. I would not recommend them. I recently found out that there is a class action lawsuit against them for deceiving patients.

I had an appointment last Friday. They canceled the appointment that day. We reschedule the…read moreappointment for today. Due to being sick, coughing and sneezing, I thought it prudent not to go. I tried calling 3 times to cancel. They don't have a voicemail set up. I finally got someone and explained why I wasn't going to my appointment. She stated I could be charged. Absolutely ridiculous. I will no longer be using this service.

THEY ARE THE BEST!!!!! I hope I have the correct location. It is their "new" spot in Bristol. Guys,…read moreI can't put into words how much I appreciate them. Not only was the oral surgeon there the most genuine, nicest, most caring and seemingly educated dentist/surgeon I have ever went to..... but I also hit dead stop traffic on the way to my hour and a half drive to get there from where I live. I would have never expected them to wait, even though I was an hour out at this point, BUT THEY DID!!!! I couldn't find a spot and they showed me where to park and let me go move my car so I did not get it towed. The treatment they gave me was far beyond anything I would have ever expected considering I know doctors/dentists have to follow certain protocols. They genuinely cared. I've been there several times before, I'm sure they could see I was not late any of those times!!! Unfortunately traffic does happen, but I've had to cancel a couple appointments due to it over the years. They did an amazing job and now I am waiting for a call back to finish the rest of my root canal process. This is the ONLY Columbia dental office I will vouch for and will ever say I truly appreciate. I've never had a problem, and everyone I see there is just as kind and genuine!!! Everyone from the surgeon to the front desk office staff! I wish I had taken the surgeons name because he was THE BEST. Thank you so much, Columbia Dental of Bristol.