AAA assigned Tow360 to pick up my car from Roanoke to Blacksburg. Driver was supposed to arrive…read morebetween 3:55 - 4:25 PM. As of 5:10 PM the driver is still no where to be found and hasn't contacted me once. Leaving a stranded customer wondering when and where the driver is and not contacting them once is ridiculous.

I called tow360 after waiting for aaa for almost 3hours. They said 30mins and showed up in 30mins…read more Would definitely recommend

Needed a car towed on Monday. We had 4" of snow so they didn't show up. I completely understand…read more They didn't show up Tuesday. Said they tried to come up the road but it was solid ice. Road was completely clear. Same story Wednesday. Road dry as a bone. They they claimed it was solid ice and would be there Thursday. Then 2 hours later they called me and cussed me from the time I answered the phone. It was the owner. They had been using the wrong road but it somehow was my fault. After hearing his attitude I finally asked him what the F**k his problem was. I wasn't at home since they said 2 hours earlier no one was coming till Thursday. Owner is a jerk and I'll never do business with them again. I'd advise everyone to find another towing company.

Don't recommend They towed my car and then tried to extort me, charging me $1000 to get my car back…read more "or did u bring the title?"

Son's car ran over a bolt the day of graduation. Robert was able to patch it that afternoon. They…read morewere fair and honest and checked to make sure they could fix it before taking the car.

I called several service centers before Prices asking for a tire patch and they either tried to…read moreupcharge me or say there was a weeklong wait!!! I went to Prices Service Center and they charged me fairly, worked on my car right away, and was very friendly throughout the whole process. Definitely one of the best and honest service centers in a college town! Thank you :)

I stopped at Exxon in the middle of a long boring drive--and put gas in the car. I got back in and…read moreit would not start, no power at all. It was dead. Bizarro. This happened in Wythe County, VA--and I have a much better opinion of these people now. --It certainly was no longer a boring trip. Hunter was quick, concise, and educated---all while being super-helpful!!! Olivia Rosalind Dodson, BS MA- PhD Oliver Hill Social Justice Film Winner VA Independent Film Festival Winner Carilion Hospital Opioid, lead/2020 Telly winner, worldwide Liberty University Resp Therapist, lead model City in the Square, pamphlet, model Handmaid for Hulu's The Handmaid's Tale True Convictions, Season 2, supporting Avett Brothers Music Video, featured CBS Problem Solvers Promo, lead Liberty Park, fitness model, featured Marlon Wayan's movie Naked, pastor, featured MidMichigan Health commercial and billboard Casting Call photographer, Wonder Woman 1984(2020) reel: https://youtu.be/AH7hE78GQkw VA tourism: https://vps.wistia.com/medias/ax7hktbrm0 www.imdb.me/oliviadodson

On our way to North Carolina from Pittsburgh and our car battery completely died on us. Nothing…read moreopen and in a panic we found pioneer towing. Friendly knowledgable and fast service. Couldn't be more grateful. This is the company you want in your time of need. 10/10

Just amazing! If this is the company Mario works for I am just very impressed with how personable…read moreand professional he was. Did an amazing job. My serpentine belt shredded right off and my car took a complete .... of course and he was quick, efficient, and kind. There's no words for how grateful.

Best towing experience we have ever had. They were over 25min early than what our insurance company…read moresaid they would arrive to pick us up after my car completely died on the highway. They were kind, friendly, informative, and it felt like they genuinely had our best interest in mind, not just towing our car. They actually took us to the Enterprise business because we were traveling and only halfway through our trip when we broke down and we needed a rental to get us all the way home. He stayed there through the entirety of the process; he had connections with the branch manager at the Enterprise and made direct calls for us before we even got there. He offered to board our car for free at his shop and he could fix it for much less than the dealership could. Awesome service. I wouldn't recommend anyone else in the area.

Cassidy and her team did an amazing job removing my reefer unit and helping me load it up to bring…read moreback home. Great service strongly recommend them. Driven Minds Trailer Sales

As far as Towing, I have had two cars towed by them and the drivers were always great. I also…read morethought they may be good for auto repairs and have had cars to them at least 4 times. Prices seemed high but I figured for the convince of location was worth it. This is until the last time I had a problem. Coming home from work the car lost power and called for a tow. When he arrived he put on the jumper cables and sparks flew out like I have never seen from just a jump. Battery would not hold charge and he said he thought it was the alternator-so had him take it to shop and install new alternator. Got car when when finished and went to work. That night, the exact same thing happened and same driver came and tried to jump and more extreme sparks out of battery and this time he said that "the battery is to small for the car" so back it went and had new battery installed. This time when I picked it up the windows, radio, rear break lights and dash board lights were not working. Back to their shop it went. I called the next morning to check to see if it had been looked at and was told "havnt had time" waited a day and still nothing so i just said forget it and picked it up. A co-worked said "it sounds like he fried the battery and/ or blew fuses when he jumped it". So took it down the road to another mechanic and he fixed it within 2 hours and said the TOTAL CAR CARE seemed to have blown the fuses when jumping,and said I probably didnt need the alternator nor the battery- they are crooked and overpriced

I went to park at a place I could to just end up finding my car being towed literally after it…read moresitting there for five minutes before I could even get to it. I had to no way to find this company at all besides its decal which was really hard to find. End up almost going to the wrong part of their company 20 minutes away and had to wait a long time just for a guy to be there. Very Inconvenient to me especially when that was my only transportation having to pay money to get there to pay more money to even get my car back. Really would give zero stars but it's whatever at this point.

Towed me from my own apartment complex and charged me for it. They also only tow late at night so…read morethey can charge an additional storage fee. What a bunch of scumbags. Anything but an honest day's work I guess. Coal in the stocking for all these guys.