Synthia Alvarez is one of the best banking representatives I have ever worked with. I have been in…read morethe banking industry for 27 years, so I have had many interactions with financial institutions and their staff. Synthia's customer service is exceptional, and her willingness to go above and beyond to fulfill a request is truly impressive. Her smile and positive attitude are contagious. I highly recommend Synthia and Banc of California. We have been customers at the Indian Wells location for nearly 30 years.

Customer Service is exceptional. They always greet me by my name, and always have a smile. If you…read moreare looking for a bank, Banc of California in Indian Wells is your go to bank.

A wonderful experience , my first visit was epic. The music, food and ambiance were second to none.read more

Mike has been a tremendous help in the process of building my startup. As a new company navigating…read morethe world of business, it's been a big help with Mike guiding me through unknown territory and helping me find solutions to problems I didn't expect. He truly cares about helping me and my company grow, and is available to help in whatever I may need. He also gives me homework to make sure I stay on track, and the results I've seen with just a few meetings is really impressive. I've learned a lot from mike, and feel that my company is headed in the right direction. Thank you Mike!!

My husband and I have had careers totalling one-half-century-plus on Wall Street--respectively in…read moreM&A and trading--and have worked with most of the big-name accounting firms in the United States and internationally. Having moved West from New York several years ago, we now work with Kelli Cox and her team on substantially all of our personal, corporate, LLC, and 501(c)(3) returns; our son also works with Kelli on his own personal returns. Our singular regret in working with Kelli now is that we didn't move our accounting business to her decades ago. Kelli is an accounting wizard and magician, cost-effective, charming and kind. Six thumbs up.

Incompetence and unprofessionalism are taken to a new level. Despite having an appointment in…read moreearly February to prepare my taxes, they had to file an extension. Even though they had not completed my taxes, they sent me a bill and charged late fees although my taxes had yet to be filed. I called several times and sent several messages, none of which I received a response. When I made an appointment, they did not honor the time and when I finally reached a human, I was not connected to my CPA but with an assistant who could not answer my question. And, of course, they never got back to me with an answer to my question. Not cheap, not professional, and grossly incompetent.

I highly recommend Brad and his entire team at Franklin Loan Center. From our very first…read moreconversation, Brad promised a high level of knowledge and industry experience, and he absolutely proved it. His expertise, particularly regarding programs like the First Time Homebuyer program, is invaluable. My primary goal was to move in with zero out of pocket. Brad found the perfect solution to make this work--and in a brand-new home, no less. He consistently thought outside the box to accommodate every request I had. Beyond just structuring the loan, he advocated on my behalf and was able to secure more towards closing costs than the builder was originally offering. At the end of the day, Brad made everything happen smoothly. He took what can be a stressful process and made it far easier than I had anticipated. I am extremely happy with the results. Brad is now my trusted, go-to professional for anything loan-related.

We've used Franklin Loan Center multiple times over the years, and every experience has been…read moresmooth, easy, and stress-free. A huge part of that is our incredible loan officer, Brad Mullen. Brad is knowledgeable, responsive, communicates clearly, and gets things done efficiently. He tells it like it is, is incredibly thorough, and truly knows his stuff. We've worked with Brad four times now, and each experience has exceeded our expectations. We wouldn't hesitate to recommend him and Franklin Loan Center to anyone looking for a reliable, professional lending experience. We'll definitely be using Brad for many more loans in the future!

I have banked with Bank of America for almost 50 Years…read more Other than Dulce this branch has no customer service. I went to the bank of get a denonimation of money that I could not get at the Versatel. The teller station was completely shut down. One of the bank personnel named Yolanda told me that she can help me at the Versatel if I waited. She was talking to someone in a room. How can a full service bank not have one working teller at all times. I would never go into this branch again. What a big disappointment! I am thinking of moving my money out of this bank.

We are running late to our appointment for a mortgage. The banker is very kind, Hispanic lady, and…read moreI'm trying to figure out her name. When you first walk in the lobby, she is to the right, speaks Spanish and was very helpful

Called this lady to ask just a question regarding my return, and she was so kind and helpful. I had…read morecalled "The Experts" out of the phone book, and they were terrible. Not only could they not answer any questions, but played games about whether the question was a legal one or not, they aren't lawyers. Cathy was great. I explained my situation, and basically had my taxes done, but had one important question. In the future I'll be taking any of my tax or payroll work to her.

Cathy is a delight to work with. She is patient, knowledgeable, willing to answer all questions. We…read morehave a complicated tax situation, and she made it all seem simple! Courtney at the front desk is also very nice, easy to work with, friendly, and professional.

Charise Karjala Medicare Broker is an amazing person, so fun to deal with her, great conversation…read moreand great happy and outgoing personality. She is so knowledgeable and professional, she really takes the time to explain all choices and possibilities. I totally recommend Charise. She is Awesome A plus plus.

Medicare advocate and consultation providing advice and guidance. Excellent people skills and…read moreknowledge.

Run.....Don't stop just keep on running from any of these low life scam companies. Spoke with Aldo…read moreJimenez. For a $5000.00 loan on my car it would cost me more than 70% interest rate per year or $350.00 per month interest. What a rip off. You may contact me @ AMOLINA1904@MSN.COM

I was absolutely blown away be the level of professionalism and efficiency. These folks have earned…read moremy business for life. Nancy and Aldo are fantastic. I would definately recommend them to anyone looking to get a loan anytime.

Such accommodating and reliable. I have been going with them for over 2 decades now. I highly…read morerecommend quality and accurate and speedy fast service. So nice to have an accounting firm you can trust here in the Palm Desert Area.

There is no statistical analysis by these people! They just spread it out and hope that worksread more