It's a small modern doctor office with positive vibes and that gives me hopes for a much closer…read moredoctor/patient relationship that is missing from many large impersonal doctor offices with too many doctors and having too many patents in the waiting room. When I walked in, I'm the only patient and I feel safe and not be encumbered with other patients in waiting room with their illnesses. Dr Lakhvinder is an excellent and caring physician who took the time to listen to my medical situation and made very good suggestions and quick calls to my pharmacy. I'm feeling a big relief knowing that I am under excellent and watchful care.

Very rude receptionist!! Always rude and always thinks she knows everything!! I told her that my…read morehusband needs an ER follow up appointment, didn't even ask what is the reason for follow up and insisting that the ER follow up policy for their office is 2 weeks after the discharge?? Never heard of that policy. The situation will decide how sooner or how urgent the patient needs to be seen not you! My husband was seen in the ER for cellulitis and was advised to be seen by the primary 1-3 days or sooner if needed and you want him to be seen after 2 weeks? get a medical degree before giving a medical advise because it is very dangerous for a patient to given this kind of advise.

I just wanted to say that Dr. Turay is truly wonderful. She is always professional, caring, and…read moreattentive, and she takes the time to really listen to her patients. I sincerely appreciate the excellent care and kindness she provides. Please pass along my gratitude to her and the staff.

Poor customer service. I made a visit to this office after getting bitten from my cat. Good thing I…read moregot my wonderful pet rabies shots. It was a pain to drive my car with one hand, so in turn, I was 8 minutes late. The receptionist told me they would reschedule my appointment because they had this 5 minute rule (they showed me the sign on the desk to prove it, or to rub it in because it seemed like the lead receptionist enjoyed in canceling the appointment) This receptionist also argued with me when I asked to speak to a manager and even threatened she wouldn't cancel any future appointment. Who's the boss here, the receptionist or the doctors? I spoke to the manager and she was of no help. It seems like this office thrives on bullying the customer. Customers keep them in business. It's like biting the hand that feeds you. (MY CAT!) So my appointment was rescheduled for hours later (keep in mind my hand is still in pain, infected and swollen. I guess no one cares if I lose my hand to infection.) I met with a nurse and she was very friendly and sent me off with antibiotics. I was better in about 2 weeks. It is like two different world's at this office. The front office is like a 3rd world country type of customer service, and the back office is like what people think America should be- First world civilized country wanting to take care of you. To add, when I left in the elevator after the first appointment was canceled another patient from the waiting room agreed with me. They said the customer service is ridiculous. I wonder how many others think the same. Running a business is difficult. The easiest part if taking care of customers-it is if you actually care about them. I am not sure how a physician office can operate and hate the customer. Seems counterintuitive. Avoid this office unless you're craving some drama in your life.

I just started with this practice and I love Dr. Sharma! He's very easy to talk to, down to earth…read moreand makes you feel comfortable. I usually go with female docs but sticking with him.

Johns Hopkins Community Physicians in Germantown has terrible customer service. Saw the doctor for…read morea sinus infection after having the flu 10 days earlier. The doctor recommended a flu and covid test. I asked if it was free and he said yes. Ended up receiving a bill for over $100 for the covid test. After disputing it with the office and billing, I was told there was nothing they could do. The doctor even said he didn't say it was free. I felt let down. Someone who is supposed to be in charge of my health lying. The office could have easily taken care of this. Instead, I am left with a lack of trust in my provider.

I had an extremely unprofessional experience at Comprehensive Primary Care - Germantown today. My…read moreappointment was scheduled for 10:30 AM. When I got stuck in heavy traffic, I immediately called their call center. The representative clearly informed me that there is a 15-minute grace period and that if I arrived before 10:45 AM, I would still be seen. I rushed and arrived at 10:43 AM. When I walked in, the front-desk receptionist was outside in the hallway on her personal phone. She came inside 10:44 AM. I explained that I had an appointment, had already checked in online the day before, and had also notified the call center that I might be slightly late. She took my ID and insurance card, then at 10:46 AM told me that I needed to reschedule. It honestly looked like the front desk receptionist had no interest in doing her job. Instead of following her own office policies or showing basic professionalism, she seemed perfectly fine wasting patients' valuable time. She acted as if rescheduling people was easier than actually helping them. It's clear she has no understanding--or concern--for how valuable someone's time is, especially when the patient followed all the instructions given by their own system. This was completely unacceptable. I arrived within the grace period, I communicated ahead of time, and still I was turned away due to staff negligence and lack of professionalism. This office needs serious improvement in customer service, accountability, and the way they respect patients' time.

Once you're seen it's fine. But to make an appointment? Hell no. I waited twice and got hung up…read moreboth times. A whole hour. Didn't even bother to hear what I wanted to say.

Dr. Zarick's insight into my medical case would years later come back to help me. If she hadn't…read moretaken the time to listen, and process all of the information, I wouldn't still be here today. In 1991, when I was 16 years old, I was experiencing a number of strange infections. At once point, she pulled my mother aside and said "your daughter has a severe ecoli infection in her vagina, and she doesn't have a fever or an elevated white cell blood count, and that isn't normal". Unfortunately, my mother (for reasons perhaps only a psychologist can help me with), blew it off, attributing it to just normal growing whatever, but Dr. Zarick was insistent that there was something wrong (and that I needed to follow up with my normal pediatrician). This is significant, because as the years past the problem became worse and worse, my infections more extreme and scary, and as doctors kept asking me about my past, I slowly started to remember...'wait a minute, there was this one doctor at Centreville Urgent Care who was very concerned about me...' And then when I finally got my hands on some of my old records, there it was--yeast infections, bronchitis, strep throat, and of course the ecoli infection i cultured positive for without the corresponding elevated wbc seen in most normal people... She was working at the Urgent Care, but if she hadn't taken the time to think about what was going on with me, and alert my mother (a conversation they had in the hallway outside of the room I was in, which thankfully I overheard), I wouldn't be here today. She was the first physician to know something was wrong, and speak up about it. When I stumbled upon a more recent review written by a patient of hers that said the same positive things I felt about her, I was very glad to read she's still practicing medicine with the same heart and soul she had back when I was younger.

I was having severe knee pain when Dr. Zarick saw me at the Kaiser Urgent Care department at…read moremidnight. She listened well and prescribed a shot of Toradol followed by Relafen. I am now getting relief have hope I will soon be able to use my left leg again! I wish she could be my primary care doctor!

Dr. Reddy is by far one of the BEST doctors in the Washington DC area. His entire practice is a…read morerole model for how all doctors should work. I've been a patient of Dr. Reddy going back to about 1998 when Dr. Reddy took over a practice from a retiring doctor. I was 29 years old. Starting with our first few appointments, Dr. Reddy spent so much time to understand my current and past health, I was almost concerned I was his only patient. Of course I was not his only patient, that's just how Dr. Reddy works, and he works hard long hours. I'm a complex patient with a variety of health issues requiring many different specialists who have performed countless surgeries. Dr. Reddy has been indispensable with his specialist recommendations. Dr. Reddy talks to the other specialists involved in my care, so they all work together to develop a cohesive plan for my health care and to ensure no risks aren't understood and mitigated where possible. Fast forward to 2026 and now I'm 56 years old and in better health now than back in 1998. He has always given me honest to the point advice on how to improve my health and encouraged me as much as any professional can. He helped me set and meet goals. He also holds me to the fire when I could be making better choices. Dr. Reddy communication style is friendly and warm, inquisitive and compassionate. He seems to be always learning and keeping his medical skills fresh with the latest and greatest medical advancements, even 27 years later. Thankfully for his own life -and family, he has recently become a concierge Doctor which for me is even better! No matter what, with Dr. Reddy, every patient is important, the details matter, patient comfort and trust matters. These goals require a doctor who has a true heart wanting to help others, who is willing to spend extra time with his patients rather than build a super sized practice with way too many patients where care falls short and you are just a medical file. The front office staff and the other medical assistants, phlebotomist are always friendly. The office will always work with the patient to schedule an appointment that works with the patients schedule. I can often be seen the same day, sometimes within an hour! The wait isn't bad if any at all and the office is comfortable and tidy. Thank you to entire team and of course a super BIG thank you to Dr. Reddy!! Highly recommended!

Dr. Ajay Reddy had been my personal physician for 25 years. He is by far one of the best doctors I…read morehave had the pleasure of being a patient of. He has helped me with many health issues and always been great with my yearly physicals. Dr. Reddy is always professional, kind, supportive, helpful and always willing to listen. I definitely would recommend him. His staff and office is also great. His staff keeps me updated on everything.

Accept insurance -- not only they charge a high fee, the generate more expenses but not accepting…read moreinsurance.

I was introduced to Dr. Possner by a good friend. There are not enough words to describe how…read morethankful I am for this introduction. From the first meeting I had with Dr. Possner, I knew things would be vastly different and that I had found someone that would have a profound impact on my health. My first appointment was the longest time I had ever spent with a doctor. My appointment was 2 hours and Dr. Possner had fully reviewed my medical records and engaged me in thoughtful conversation about my medical history. I left my initial appointment with a feeling of empowerment over my health that I had never really felt before. Little did I know that the impact of having Dr. Possner as my doctor would happen so quickly. I was on vacation and had an acute UTI. It was after business hours, but I was able to call the office and get the on call doctor that happen to be Dr. Possner. I walked him through my symptoms and he immediately called in a prescription for me. Because he had such knowledge of my history it was easy for us to communicate and talk through my symptoms. He checked on me via email through the client portal several times over the next couple of days to ensure I was ok. The fact that I was in a remote part of a different state and I was able to call and speak with the doctor saved me stress and the hassle of finding an urgent care to go to. He has made several recommendations to other specialists and doctors, all of whom have turned out to be amazing. His referral goes a long way with each specialist I have scheduled an appointment with. I can't recommend Dr. Possner enough; he's a great listener, thoughtful, caring, kind and you can tell he truly loves what he is doing. His follow through is simply amazing.

If you're looking for a doctor that you can rely on and that you don't have to chase down for…read moreoverlooked issues related to your health, or wait three months for an appointment then keep looking. I was perfectly fine waiting for an appointment given the reviews and reputations that Dr. Meyer seemed to have. I always intentionally book doctors appointments early in the morning so that I don't find myself waiting forever to be seen. I had an appointment first thing in the morning and still didn't see the doctor until 45 minutes after I got there, and then I had to wait another 20 minutes for him to come into the room. The visit itself was somewhat concerning because many times during the appointment Dr. Meyer seemed lost in thought, but I attributed that to it being early in the day or maybe an off day. The real red flag didn't come up until after my appointment. He stated he was going to issue a couple prescriptions that we discussed based on my needs, but when I went to pick them up one was missing. Something I have needed desperately for some time. I called the office a couple days later and ask them to please have Dr. Meyer send in that prescription since it was overlooked. A couple days later, still no prescription. So I called the office again. They said they were going to market as urgent and priority so he took care of it right away. Couple days later still no prescription. Called the office a third time, this I was told they were going to speak with his assistant directly. Couple days later no prescription. Called a fourth time and was told that they went and spoke with him directly about it and that it would be taken care of right away. Next day still no prescription. Call the office a fifth time, and at this point I'm quite frustrated with the situation. I made a tongue-and-cheek comment about having to threaten someone to get this very basic request to be done. Finally, after five follow up phone calls and 23 days, the prescription gets sent in. Something that probably took all of 30 seconds to do. It seems as though either their is an issue with patient load, or an inability to provide the proper care in a timely manner. Either way, not a good experience. Again, if you are looking for punctuality, reliability, and basic consideration for your health and well being, look elsewhere. I do hope my situation is an isolated one, but given the consistency across the entire experience, it seems not.

Very pleasant first impression, but will never get back to you with the results of blood work,…read moreirresponsive.

Dr Anne Wilson has been my concierge doctor for over a year. In fact I just recently renewed with…read moreher. I have found her to be knowledgeable, professional, caring and helpful. She is accessible to me by text during off hours and I have always been given immediate appointments when necessary. Abby , her nurse, is excellent to deal with . She is responsive and on the occasions I have needed blood work been gentle and never left a bruise. While I realize no one can guarantee that I appreciate the results so far! Dr Anne has been a great resource for good referrals to specialists when necessary. I recently had a test which turned out to have good results. However Dr Anne was able to coordinate the available of the results so that I did not have any anxious days! I would highly recommend Dr. Anne Wilson and her staff

I have used Doctor Anne Wilson as my concierrge doctor for a year now and have just renewed with…read moreher for another year. . I find her to be accessible, professional and knowledgeable. She will respond to my texts during off hour questions and always has time to schedule an appointment with me should I or should she feel that is necessary. She has been an excellent resource for referrals to some very good specialists when necessary. Recently she was able to alleviate some anxiety by accessing the results from some tests which turned out to be just fine. However, without her intervention, I would have had to wait. I am very pleased with that level of caring and service. Her assistant, Abby is also pleasant, professional and caring. She is a real boon to the office as Abby is the first person with whom a person interacts when visiting the office. I have never had to wait more that just a couple of minutes for my schuduled appointment. In addition, Abby has drawn blood from my arm with no pain and no bruising. While I certainly know this is not a for sure in the future, so far she has done really well and I appreciate that too!! I completely recommend Dr. Anne and Abby.

Looking elsewhere after 25+ years~ I have seen multiple…read moreproviders, (I truly miss Dr. Skurla), and really like Dr. Sharma and Dr. Wollman, but getting an appointment with anyone but a PA takes 6 months. Then if you are a few minutes late, they completely cancel the appointment and you have to reschedule-2 more months away! Everyone I know who is a patient there prefers going to urgent care over FH. Now they charge a $75 fee for the "privilege" of being their patient! I think they got too big for their britches. Patients don't seem to be the focus. I am actively looking elsewhere. My friend was also a patient for decades but had a male PA tell him he didn't know why he had back pain but he should just take ibuprofen-another provider sent him for an MRI and found nerves that were pinched, which ibuprofen doesn't help. Then the same PA literally called him 20 min before his very last appointment to say that since it was a holiday, he probably didn't want to come in-PA actually didn't have other appointments and wanted to leave. He also told him he just needed to lose weight (to address back pain), and another Family Healthcare MD told him to stop putting food in his mouth! VERY UNPROFESSIONAL.

Not sure if person was inexperienced or didn't like old people. I had to have my throat swabbed and…read morethrew up. I have had it done multiple times before and never had this happen. I also had gone here after a fall a few years ago and they did not send me to get xray. A week later found out I had a broken back. Maybe need to have some geriatric training of staff.