Don't go to this place if you actually want prescriptions. The front desk people are rude. Their…read morephone system is a joke. And the lady who does prescriptions, Miranda, barely works, never answers the phone, takes a week to do anything and then won't even respond back to emails. I'm done with this place. So frustrating.

From the owner: Welcome to our ECPC Pain Specialists Wake locations. We treat almost any painful condition…read moreincluding but not limited to: neck and back pain, sciatica, degenerated or herniated discs, unrelieved pain after surgery, complex regional pain syndrome, vertebral compression fractures, diabetic and other neuropathies, migraines, arthritis and sports injuries. We are here to help and offer a wide variety of cutting-edge, innovative non-surgical and interventional pain treatment options. We know how debilitating a painful condition can be, and the ways it can impact your relationships and enjoyment of life. We promise to provide you with a compassionate, evidence-based, pain management experience so you can get back to what matters most.

RECOMMENDATION: Find another office in the area…read more This practice charges unnecessary $$ fees caused by their own internal staff lacking the usage/known-ledge of basic electronic customer collaboration tools (ex: google appointments) that you would expect from any medical practice in 2017. My appointment was moved by this office unexpectedly because they said "they did not insurance coverage confirmation from Blue Cross and Blue Shield yet", again cancelled by me, and rescheduled without any confirmation from me (verbal or electronic) Bottom Line: This experience has left me no healthier and now with a $$ fee of nearly 1 hundred dollars (not including future small claims court lawyer fees I plan to incur for this case) Avoid this headache!

My husband and I could not be happier with Dr. Tellez. After many years of problems Dr. Tellez is…read moredoing whatever it takes to get to the bottom of your health issues and treating them in the most healthy and caring way. He spent hours with each of us the first day we went to him. He was extremely caring and explained what he could do diagnose our problems and treat them. He immediately arranged all necessary tests and treatment. His staff are also wonderful and caring. Never experience this kind of attention with a specialist or any Dr. for that matter. They are AMAZING

I had an appointment scheduled with this facility today. The scheduler did not tell me that they…read morehad moved. Nor had they informed me that the doctor whose name is on the scheduling app is no longer with them. I was hesitant on scheduling with them because the last time, the facility was not cleaned as it should have been. I chose to give them a second chance. In addition, the front desk person was not able communicate effectively. I was wrong! After driving to both locations, which are still on google, and still not finding the office! called and got the same person who cannot communicate. SAVE YOURSELF and choose another provider.

I am so very disappointed with the practice. I assume they are in transition with physicians and…read moreoffices. I was sent a confirmation for a Tuesday 9:00 appointment. I arrived the door was locked and the schedule sign in the window showed Tuesday hours 2:00 to 5:00. So I'm think I'm going crazy. I call two of the three office and get no answer, I left a message. I get back home and receive a call that I can come back or reschedule, and was advised there was an issue with traffic which makes no sense to me. The doctor had a patient scheduled for 9:00. Then today 8/28/24 at 11:38 am I get a text advising "Our Cary office will be closed starting August 12th 2024. We will be seeing patients in Morrisville and Fuqua (misspelled) locations. Reply STOP to opt out. - I will definitely OPT OUT of everything. #AFFRAIDOFADDITIONMISHAPS #NOTWILLINGTOTAKETHERISK

This was my first time in. The staff were friendly and Blaine took his time explaining my options…read moreand what was going on. I'm so glad I came here rather than going to a primary care who may not be as informed about orthopedic issues.

I made the mistake of ignoring the online reviews. I stopped by around 11am with my 10-month-old…read moreson, who was in pain (later confirmed to be a broken wrist). We were told the soonest he could be seen was 1:30pm. With no choice, my wife, our 2-year-old, my son, and I waited -- mostly in the car in the heat. At 1:20pm, just before the appointment, they called to say they don't see kids under 1 year old. No one mentioned that earlier. We wasted hours while our baby was in pain, only to be turned away. We went straight to a Duke facility afterward and they were incredible.

I love these people so much. Seriously! They love on their patients and each other so we'll. The…read moreenvironment is always sunny, and I've always received impeccable care from my providers there.

From the owner: Pivot Physical Therapy, an Athletico company, is a leading provider of the highest quality…read moreorthopedic rehabilitation services to communities, employers and athletes with over 250 locations throughout the East Coast. Our team is comprised of the region's most reputable clinicians dedicated to providing exceptional patient care, and we are proud to maintain a world-class patient satisfaction rating. Our comprehensive services include physical and occupational therapy, workers' compensation and onsite employer services, athletic training, and over 50 specialty services, including free assessments, pelvic health, spine health, hand therapy, concussion management, and more.

Excellent caring service. Knowledgeable Physical Therapists. Complimentary online programs via an…read moreapp. Recommended.

Great place to have your physical therapy…read more Therapist are great know what they are doing.

Dr Vernon and staff are awesome. They were friendly and the procedure went well. He explained…read moreeverything to me and my husband. I would highly recommend him.

I guess Dr Vernon is an ok doc, but his office is the most poorly run I have encountered in over 30…read moreyears of dealing with my own healthcare issues, having lived on both coasts of the US. They do not answer the phone and they do not return calls if you leave a voicemail. If you happen to get someone to actually answer the phone, you will learn very quickly that you calling is a problem for them and they will then forward you and ask you to leave another voicemail. They do not care and you will actually hear that sentiment in their voice, clearly. It won't matter if you're cordial in every single encounter or how mannerly you behave in general. They simply do not care about resolving even the most simplistic of administrative/insurance issues. You will spend weeks battling and agonizing before you get a return call, if one ever actually does come. His office didn't bill my procedure correctly; they used my member ID but not the correct insurance. So when the anesthesiologist billed my insurance company, said company had no filing about a colonoscopy procedure actually occurring. So my insurance sees only that I had some anesthesiology services on a certain date. That alone is a $600 bill that only $108 of which was covered because there was no procedure tied to it. If my insurance company had received the billing for the actually colonoscopy along with the anesthesiology, all of it would have been covered at 1000%. My procedure was literally 7 months ago and I have fought and battled with Dr Vernon's office/billing staff. I'm now about to have to pay $492 for the anesthesiology or face being sent to collections, all because Dr Vernon's office didn't file with my insurance prior to the anesthesiologist filing. I know I gave him the correct insurance info and the proof is in the fact that the anesthesiologist successfully filed their portion of the claim. I will NEVER return to this office and whenever the subject of gastro issues/routine colonoscopy comes up in conversation, I will do everything I can to warn folks about what they'll likely face should they choose Dr Vernon. I will also be warning my PCP that he is destroying his own credibility with every referral he makes to Dr Vernon.