Came in due to trouble breathing.. From the time we walked in it was maybe a five minute wait! Very clean organized, and the service was impeccable.. everything was very well organized, and it was very pleasant; compared to a normal hospital visit!! The respiratory techs were great! Doctor Peterson was the treating physician ; he was very knowledgeable! Everyone works together well and I was impressed!! read more

Don't go to the AFC Urgent Care in Wendell, unless you are in need of actual medical assistance - in that case I would advise you to go elsewhere. I would like to point out that they have no email listed on their contact page here: https://www.afcurgentcare.com/wendell/resources/contact-us/ , only a phone number. So anyways, I went to the AFC Urgent Care in Wendell after I received a cut to my nose in a bicycle accident, which was not life threatening. The front desk receptionist asked me for $100 up front to be seen, and I told them to bill me later - the bill ended up being $191 instead of $100! But let me tell you what happened during the actual visit with the nurse whose name is listed as "Bunn, E" on the bill. She briefly looked at my nose and manipulated me into going to the emergency room at the nearby hospital. Her reasoning was that "our x-ray machine is broken" or some hogwash like that, when all I really needed was for them to fix up the wound. She used some incredibly coercive tactics on me, such as saying I couldn't leave the urgent care without signing a waiver first (???), and then having another lady watch over me in an attempt to prevent me from leaving. She practically bossed me into taking an ambulance to the hospital instead of driving there (I was perfectly capable of driving back home instead of that hospital or the urgent care), and I only agreed to it because I had ambulance insurance that would cover the whole cost of transportation. And the EMTs were pretty unprofessional too, asking me to sign a waiver that stated "I wasn't being kidnapped." Oh, and then the hospital billed my medical insurance $10,000, leaving me with a $2,300 bill for a 2 hour stay, and listed as an "auto accident" even when I told them multiple times that it was just a low velocity bicycle accident? All of you guys can really do better, especially when I wasn't being rude to anybody. In the itemized hospital bill, they are asking for $5,300 for a CT Scan, $252 for a Diphtheria, Tetanus, and Pertussis Vaccination, and $1100 for an x-ray. On top of that the doctor at that hospital billed me seperately (???) for $202? Please, try to take the maximum amount of money you could possibly charge from somebody else, not me please. Maybe from somebody with lots of spare change, robbers. Back to the original issue - the urgent care representative told me "the office manager will call you later," even when I requested to communicate via email, not by phone. They do not give a single damn about their customers it seems. Go ahead, have a good laugh at my expense, and post some glowing reviews to balance out your review average. But I object to most of these absurd medical bills you gave me. read more

I have been here twice. Once for myself and once for my child and my wife for herself. Only complaint is wish more places had the same bed side manner. They make you feel welcome, concerned, caring, and for first time in so long, one of few medical establishments I have seen where the staff is all courteous and like they are doing the job they want. When you sick it's nice having a team make you feel taken care of and not blown off. We need more places like this in the medical world. read more

What a wonderful team of kind and competent professionals. I walked in miserable and walked out 15 minutes later a very HAPPY man. I don't know what else to say. They are perfect. read more

After the handful of times I've been here. This is been the worst experience yet. I am 6 to 7 weeks pregnant, and I'm dealing with extreme nausea. I told the person that was dealing with me over the phone that I had problems Getting a generic Zofran Last time I was there For nausea. And now having the same nausea But much much much worse. I have been denied the medication that I told that I could get here. I mentioned I would be willing to tell my OB SAME DAY that I am taking this medication, due to the fact that it causes Birth defects but after the " license provider" came in and told me she had spoken with everyone in their mothers about why this would not be a good idea or to get a second opinion, and clearly my opinion was not valued at all in the matter. I have been going through extreme pain with the nausea and this pregnancy. I understand that there are policies that have to be followed, defects that come behind this medication, Extreme caution when taking this but even knowing all of this here I am being denied the care that I absolutely positively need right now. After consulting with them two days ago over the phone and being told that I would likely be able to get a different provider because there had been problems previously getting me this medication due to a certain provider and to come on a certain day, so that I could get a different provider. Of course, this provider I had spoke with today has denied my medication that I need and now I have to go to the EMERGENCY HOSPITAL, I say this in all caps because who really wants to go to the emergency hospital over something as simple as something an urgent care could've taken care of? Yes, they refunded my co-pay, but they have never ever straight up. Looked me in the face and said no. This would've been my choice to take this medication, and I told the woman I was willing to go out of my way to tell my OB that this was something I was going to start taking. I had made it very known to the provider that there was no chance that I could get my appointment moved up any further as not only I was on a waitlist, but I have called countless times in the past few days to try to get my appointment moved up. Worst part is every time I've gone in there I don't think I've ever even seen this provider before. She came in all bubbly and bright, and then I told her. I was still willing to take the medication and tell my OB and as soon as I told her that she said she was gonna go get me paperwork come back and run it all past me Make sure I was educated enough to take this, as if I haven't already looked it up. All together after all the good reviews. I may have given in the past. You can just throw those in the trash because this one appointment has canceled out. Every good appointment I've ever had here. I will never step foot in this building again. even if I'm on my last breath. read more