We set an appointment for 230 and we're not seen until 330. This is happened last time to me but I hadn't made an appointment, they just said come on in. So this time I planned accordingly and set an appointment for 230 for three people and we were not seen. Walkins were getting seen before we were. I completely understand being busy and understaffed. However, I would appreciate them not setting and confirming an appointment for us and taking walk-ins over us. My friends were completely done before my services were even started. We also had to ask for a complementary drinks which usually they come around and ask and take our order. My friend also wanted to use her own polish and they were going to charge her an additional $17, not sure if that's standard or not but was definitely a bummer. The employees were super kind, however, I am just assuming the management was very poor. Because of the prices and ambience I had expected a higher class experience than what I received. I will definitely be going somewhere else local as there are a lot of other options available around here. read more

They let me sit there for 40 min. I walked out- too many people working there for no one to say how long- just 'one more min'...

I came here a week ago and had my dip nails done before vacation. Within 2 days 2 of them were broken. Another one broke on the 3rd day and 2 more before I was back from vacation. 5 dip nails breaking in one week is unheard of! And all I was doing was laying on a beach! I came in today and let the host know I was not happy and I was expecting some sort of discount. "Ok, pick your color and I'll talk to a manager. " he said. I have my nails done, they look great and it comes time to pay. There was no communication with a manager. I was expected to pay full price. I mentioned our previous conversation to the host, my nail tech goes to the manager and comes back to say under no circumstances can they offer a discount. Then I'm asked who did my nails. We'll come to find out the man who did my nails was fired a couple days ago for doing terrible work! They still offered me no discount. I'm not looking for a handout but come on. Who wants to pay $60 2 weeks in a row? You really see your value as a customer when issues arise and Miya Nails did not value me at all. I have come here many times and been happy. I never complain or write bad reviews but this one got me. I want to support businesses that value me as a customer but it was obvious no one cared at all. read more

This place is just ok. It has the potential to be great, there is just some things they need to work on. First off, I had to wait over an hour in the chair for someone to get to my pedicure. They do offer one complimentary drink, which was nice...but only 1 lol. Secondly their prices were a little steep. You can tell they're definitely trying to compete with escape nail salon, but they're lacking. I paid $72 for a gel pedicure that came with a callus treatment, sugar scrub, mask, and lotion. For $75 at escape you get an in depth callus treatment, sugar scrub, mask, lotion, hot stone, paraffin, 15 minute neck and shoulder massage, snacks and a few complimentary drinks. I was kicking myself for not just going there, but this place was right up the road and so I figured I'd try it out. I would give it a 5/10. Like I said at the beginning, it's just ok. ‍ read more

Been here several times and it seems to get worse with each visit. Time management is terrible. They never turn anyone away despite not having enough staff to accommodate. I would rather be told it will be 30 min Before we can get to you rather than sit and wait. This visit, I have 3 ppl work on me and the last girl told me to sit and wait and never came back so I got up and left. No lotion on hands or hot towels . Not a huge deal but don't just get up and never come back. She started working on someone else. Not sure but probably won't go back because service is lacking. They are all preoccupied with something else other than the person sitting in front of them. read more