This was my first wax experience ever & the staff were absolutely amazing! The front desk was so…read moresweet & Briana was an absolute godsend at making me feel comfortable during the entire appointment!! I loved the experience so much I booked my next appointment with her right after we finished.

My service was great! The reception with Raja made it feel like I was an inconvenience. And…read moreinterrupting her personal call not a good first impression

I needed someone to fill my lashes while I was finding a new lash tech and Glam Life was close by…read more My tech was Nyema and she was phenomenal. She was very personable and great and very skilled at doing lashes. She took her time and was able to get rid of the outgrown lash clumps that my last tech had missed (which was a lot!) She was very professional and explained to me what she was doing to my lashes whenever I felt a pinch (which was not her fault, it was because my lashes were so clumped together) and gave me warning ahead of time. I would highly recommend Nyema and Glam Life Beauty Bar for your lash needs, but just be aware that they're a little more pricey than others because they operate out of a shop and there's a shop owner, while the other lash techs work out of their homes.

First time getting lashes here. Alisha was my lash tech. I thought the service was great and she…read moredid a nice job. You must wear a mask during your appointment. Service was fast ( my set took about 2 hours to install) and I'm over a week into having them and I've had very little shedding. Whatever adhesive she uses is solid. Plan to return for my fill.

As a true Gen X'er in desperate need of a serious skin detox since the '90s, discovering Haven Room…read moreSpa and Wellness has been a game changer. Back in the day, TikTok didn't guide us on skincare; it was 16 magazine convincing us that a baby oil tan was the ultimate beauty secret. Fast forward to today, and my skin situation isn't exactly stellar. Botox has been a friend, but facials seemed inconvenient amidst the chaos of parenting--until Haven Room Spa opened down the street. The moment you step into this spa, the high-end, relaxing, and modern vibe sweeps you away. Korinna, the owner, is the epitome of walking advertisement with her ridiculously gorgeous skin. I essentially walked in saying, "I want what you get." Elizabeth, the aesthetic magician, gave me a HydraFacial, and it was a sublime. A HydraFacial is a multi-step facial treatment that works wonders. Elizabeth meticulously explained each product, its purpose, and how it would benefit my skin. The results are mind-blowing--my skin is literally glowing. I never knew what "plumped up" meant until now, and my face feels rejuvenated in a way I didn't think possible without a time machine. Seriously, the results of the HydraFacial at Haven Room are more impressive and noticeable than Botox when it comes to looking and feeling younger. We're incredibly fortunate to have such a cool, hip, and high-end spa right in our neighborhood. Thank you, Haven Room, for making skincare a delightful experience!

I am fairly new to the location and found this while trying to find a new esthetician. When you…read moreenter the location, it is a very modern, clean, and vibrant ambiance. The staffs/owners are super friendly and accommodating. They were able to provide my requested service (facial) with another staff when the intended staff was sick. In addition, the facial was amazing and would highly recommend to give them a try.

Look no further, this is the best waxer in the Richmond area. Erica took great care of me. I had…read moresome unruly nose and ear hair. She was able to quickly remove the hair with minimal discomfort. She suggested I give my eyebrows a clean up. What a great suggestion! I was beyond satisfied with the result.

Erica is great! Brand new to VA and she made me feel comfortable and so happy to find someone…read morenearby who offers hard wax. Good location. Great atmosphere.

Personalized treatment with quality! My daughter refuses to go anywhere us now as these nails done…read moreprematurely damage or come off.

Had a walk in appt Sunday, nails are done beautifully and staff was so kind. Will totally be backread more

This place offers lash and brows tinting, waxing, cold sculpturing, facials and body treatments! I…read moreliked how Melissa was able to take me and my sister for a last minute appointment. When I saw that she had a, "Love my BFF Couple's Facial" package, I knew I had to try it out with my sister! The waiting area had such a vintage and welcoming feel. It had Audrey Hepburn displayed around. Melissa handed out a clipboard for me to fill out. It's basically yes/no answer asking if I'm allergic to so and so, or if I'm on medical, you know the basics, so she can get to know our skins. After completing the form she let us keep the pen because her business card would end up being thrown away or lost. It was a nice idea that her pens was like a business card with her info on it. She reassure us that her facials products are safe for even sensitive skin like me! There's a two bed set-up and one by one my sister and I go into the bathroom to change into comfy robe and choose what bed we get to relax on. She ties our hair back with a band and plays soft piano music. Melissa told us that we can either chit chat or relax but once she start putting on the face mask. I was already falling asleep. I enjoyed the hot towels being applied to my face the most. To my surprised she was working on my sister and me at the same time! I thought there would be another staff but it was just her. She was constantly washing her hand after the clay mask and switching back and forth. I'm not sure if she washed her hand after applying lotions on my sister and then massaging my face; which is a sanitary issue. Overall: The atmosphere was relaxing! Melissa was nice and very knowledgeable about what she does. She gave amazing facials and booking with her is very easy online. What I didn't like was the, "BFF Package." I felt like I was waiting for a awhile until she got to me and then my sister. She didn't do any exfoliation or blackheads extractions with this package. If she got another staff the experience would be better. The facials lasted an hour for the both of us. Meaning I got 30 minutes worth and so did my sister and we paid $60 each which is pretty expensive if you ask me. I know we can get facials somewhere else for cheaper. I'm sure one on one sessions would be a lot better than her working on two people at the same time. She's worth checking out if you come alone!

The office colors and decor are warming, but not comparable to Melissa. From the moment I walked in…read moreI felt like this was my friend that I hadn't seen in a while and we were catching up. She's friendly and that was important as this was my first experience with an aesthetician. She not only showed me everything in her office but she explained step by step what she was doing so I'd understand. She encouraged me to call or text with any after-care concerns. On my way to healthier skin...

I have been coming to this nail salon for over 9 years now, and have yet to complain. The shop is…read moreclean, no long waits and the staff is attentive. I usually only get a gel pedi, but today I wanted to paint my fingers with regular polish (I don't like polish on my nails). My service today was extremely rushed, rough on my nail beds and when asked to not cut my cubicles (because that's what I don't want) they tried to convince me otherwise. I ended up having to come back same day to redo my fingers because of my own fault of chipping, however the demeanor changed when I asked for a quick fix..the manager was rude as if I shouldn't be allowed to get it repainted (regular polish) the person that did it kept leaving me when she finished putting coats on my nails. Once she was done I told her and the manager thank you with a smiling face and they didn't even look my way..Mind you I am not one to complain nor argue. I paid for my services plus a tip. Although I really like this place.. today made me feel extremely uncomfortable.

We recently came in for pedicures with myself, my mom and my daughter. We had asked for the basic…read morepedicure. After starting the basic pedicures that we asked for, they proceeded to recommend a more expensive pedicure. We agreed to that. However, when it came time to paint our nails, they asked if we wanted gel, even though we had already picked out our colors. They did not inform us that it would be $17 per person to get gel. Even though my daughter asked the woman if it would be extra and she said no. We were upset upon leaving because we were charged $51 more than we expected. We did not feel that it was clearly communicated that the gel was an up charge. We asked to speak to a manager and they told us the manager was not there. The people working there also tried to blame it on us that we should have asked. We will not be devoting our time or our money to this place because of our experience.

I am a regular Glow Med Spa customer, but normally go to the Short Pump location. Although getting…read moreon the calendar can be a challenge sometimes, it is all worth it and the stress of that goes away once your there. I went to this location on my birthday as a treat to myself as I do every year on my birthday and this year I not only tried a new location, I also added on a facial. My swedish massage was with Jalisa, she did a great job, was very nice to chat with and had my body feeling relaxed after. She worked on my problem areas that needed attention. (I really wanted a deep tissue, but with all the confusion of my appointment that got lost in translation) The highlight of this visit was the facial. This was my first time and Jane has made me want to come back more regularly to get one. It was awesome. Jane gave me great tips on facial care and how to maintain my skin.

I recently had a PRP facial with Anna and it was such a great experience. She is incredibly…read moreknowledgeable, calming, and made the whole treatment feel very comfortable. She explained each step and answered all of my questions. I'm already looking forward to my next appointment and highly recommend booking with her!