While other customers have had positive and satisfying experiences with this vendor - our personal saga has been much different. Our review is solely based on what we have personally and individually gone through in utilizing this sub-contractor. We needed custom cabinets for two basement bathrooms on a new home build. MJ Design was recommended to us by the folks that did our granite countertops. We set an appointment, and Jared came out to our home for an initial visit. We identified our needs and shortly thereafter we received an initial quote. Much to our surprise, the price was well above our expectations, yet we felt like Jared's initial "sales pitch of being a perfectionist" and considering customer support & communication with the client" two of his highest priorities - we swallowed the bitter money pill and paid approximately $9,000 for two, bathroom cabinets.- signing the verbose and somewhat occluded work order/authorization (here, like pretty much every other homeowner we trusted in good faith that we not only would be taken care of, but more importantly we would have a credible voice in the event something went astray). During our initial design visit we unequivocally expressed and explained to Jared what specific stain we wanted on the cabinetry to the smaller bathroom. Jared assured us that he could produce what we requested. At no point did he provide either a sample or even a photo of what "ebony" stain would look like as a final product. Our primary requests where to ensure that the expensive walnut grain would be clearly seen through the stain - Once again we put our faith in him as the expert he proffered to be. When the cabinets arrived for installation - it was immediately apparent that there was a problem. While the larger bathroom cabinetry was fine, the smaller bathroom cabinet was stained a dark, pitch black and not in any form what we originally agreed upon. That same day and before any installation occurred, we notified Jared of the problem, we stated our preference - that the problem cabinet was not to be installed, that it be taken back to his shop and fixed as to what we expected/needed. His immediate response was to have all the cabinets installed and we "could work things out later", so once again - with concern now growing, we allowed for the installers to do their job. What followed as one might identify as a "remedial effort at reaching an acceptable solution" instantaneously decomposed into overt events of "doubling down and falling back on what was requested per the work order/authorization" - now days after the installation had occurred Jared produced a definition of "ebony" a definition which was unknown to us when ordering - as a point of interest it was at this time that we found that the specific language found within his work order/authorization is crafted in such a unilateral manner that it leaves the customer without any significant legal recourse- should you elect to undergo a contract with this individual, it will be to your greatest benefit to read every single word in the fine print. This obvious a case of "Buyer Beware". Jared did come out to our house and see the problem for himself. At that time, he let us know that the outside panels of the cabinets would have to be made anew, and that he shouldered "part of the responsibility - during that specific conversation" (at no time did he identify or assign any additional expense for us). We were left with the expectation that the new cabinet panels would arrive shortly and be installed as per our original work order/contract. After his visit - we received an email for a change order and an additional $800.00 charge for the new cabinet panels. This is when we witnessed in fact what "perfectionism and customer support" truly mean in this venue. For two weeks we texted, called and emailed. In every single one of those communication platforms, we optimistically searched for a way to reach an acceptable solution (our intent has always been to help protect the brand name of those folks who take great pride in the quality of their trade). The few replies we received, unfortunately contained (once again) the same verbiage of "what was ordered" and the menace of possible additional costs that (according to the contract) he could, should he wish, bring forth. Just to further clarify, I am quoting his last email to us: "There is no use going back and forth, this will be my LAST email". How would you feel as a dissatisfied and frustrated customer? Home building is stressful enough without these gauntlets. How we wish that our experiences with MJ Design would have been different, the real irony is that they very well should have. M&B J Alpine, UT. read more

Jared came to my house and replaced two 21-year-old hinges on my kitchen cabinets that had worn out from lots of use. He didn't charge me a cent. What great customer service. He also designed cabinets several years ago in my basement kitchen and did a great job! read more

Great cabinet company. Jared was easy to work with and was very knowledgable about cabinets and design. He sent over detailed plans through email and we were able to tweak the plans to finalize. The project was a success. We will definitely keep MJ Design in mind for future projects. read more

MJ Design Custom Cabinets - Custom cabinet work in laundry room. - General Contractors Near Me - Salt Lake City, Utah

We hired Jared to instal custom cabinets for our kitchen and entertainment center. His team went out of their way to ensure we were taken care of and that the finished product was exactly what we were looking for. I would recommend MJ Design to anyone looking for a high quality product and customer experience. read more

Jared has been my go-to cabinet guy through two remodels. He stops at nothing to ensure his customers are happy and receive the best service possible. I would highly recommend. read more

Jared helped us remodel our great room, which included our dining and living rooms. In fact, he probably spent more time on our little do-it-yourself project than I did because I had to leave on a little business trip in the middle of the remodel. I was wowed at the results when I got back. Because of his hard work and attention to detail, I would recommend giving Jared a call if your remodel includes replacing your existing cabinets with custom cabinets. read more

We found working with Jared Habel of MJ Design exceptionally frustrating. We ended up with cabinetry that was largely to our satisfaction. But, starting from initial install, it took Jared 2 months to finish a small job according to the specifications mutually agreed upon in the final plans. Many mistakes were made along the way and there were repeated failures to follow the written agreement. For example: a 10" by 35" chimney passing through the kitchen was measured by Jared as 19" by 40". Jared built the cabinets accordingly, which caused our stove to be pushed 5" past the overhead fume hood and into an adjacent doorway. Jared was then reluctant to acknowledge any error on his part, arguing instead that my wife had requested the misalignment (!). In one section, Jared built cabinet faces in knotty alder where specs specified clear alder, and with wood shelves rather than glass. In another section the door style was wrong and a cabinet was built 4" too deep so that it extended past the stove front. And so on. In every case, it was left to us to point out the problem. Jared never once apologized, and his reaction was then either slow or, with regards to my wife, dismissive. For example, when my wife pointed out mismatching paint colors applied to adjacent cabinet fronts, he responded twice, to quote, "there is nothing I can do". Eventually things got built according to final plans, but only I believe due to repeated insistence from our saintly general contractor. Even then Jared left a mess of sawdust and woodscraps outside our house. Needless to say, we were without a kitchen for way too long, and we lost much sleep over this job because we didn't know how it would conclude. We were left unhappy and very stressed by the experience. Despite all the mistakes, Jared insisted on charging us the full amount for the job, bid at $5500. We wish that Jared Habel could have shown a commitment to customer service, and treated us and our kitchen with more care and respect. read more

What a great company!!! My parent's house flooded this winter after a pipe broke. Needless to say the clean up was a stressful ordeal. Jared at MJ Designs was incredible though and helped us through the cabinet portion of the remodel that we ended up needing because of the extent of the water damage. He was professional, competent, informative, patient and very Kind!!! He was easily accessible when we had questions. A floor plan design was provided to allow us to review and picture our order prior to construction, which made it helpful to make corrections or alterations prior to the completed process. Installation was a breeze, timeframes were met as promised, installation went smooth and their employees were kind and professional. The quality of MJ designs cabinetry was outstanding! We were SO happy with our final product and would definitely recommend and utilize their services again in the future! read more