I had the unfortunate luck of visiting this den of thieves when I'd just delivered a camper trailer to a family in the Keys who where staying in a shelter. I'd pushed my truck a bit too hard & after hearing a strange sound under the hood I pulled into this Medium duty Izuzu truck dealer with my Izuzu powered medium duty truck. They brought it in right away about 1:30pm on a Monday reassuring me that I was in good hands. After not hearing from them all week I stopped in to be informed by service guy that motor was blown & I'd have estimate by Monday. At this time he also said have a few beers & a good weekend, my response I don't drink. His response was unimaginable, " I get carried away with the sniffs myself" As these words played over & over in my mind I decided I was not willing to trust a dealer who's rep feels the need to tell me about his Cocaine problem. I returned first thing the following Monday when I was informed truck no longer runs when it came in under its own power. I arranged for a tow truck for the following morning. I returned to next morning to meet to truck to take to a Competent diesel mechanic. At this time another customer who had already been robbed & promised his service truck was ready, it wasn't. Even after I'd informed them I was not confident in their ability to fix my truck & tow truck was in route another service manager presented me with a $21k + estimate. He went on to say he had to special order this that & the other to justify his astronomical estimate. His tone of a high school bully standing 6'6 325. My response I'm standing on a Izuzu floor mat looking at Izuzu sign & pointing at an Izuzu badge on your chest & your telling me you have to special order parts for my Izuzu motor & I'm supposed to accept that, I won't let you rob me. He then handed me a bill for 401 for cost of estimate. My response it ran when it got here & now it doesn't, & I'm to pay you for that ? I later found out at new shop who fixed it that they had successfully drained both my batteries so my truck left truck nation in worse shape than when it arrived. Truck was fixed at Palm Beach Diesel Power for $9,100 ($1,400 less then initial estimate) $ 12,000 less than the criminals at truck nation. By the way no motor work was required at all only the fuel system & batteries replaced. I've put on 3,000 miles since repair & truck runs like new. THIS IS AN ABSOLUTELY DISHONEST DEALER AVOID THEM LIKE THE FLU ! read more