Called late afternoon in search of help to troubleshoot and repair my mothers home outside of Utica…read moreand received very professional, polite and timely service. Took care of my mothers HVAC same night, fixed it up, cleaned it out and got her property back the way it should. Turns out he also was able to take care of a neighbor too!! Fee for service call and repair was absolutely beyond fair. The service, timeliness and professionalism sets this company apart and a 5 star rating- add in the great value and personal care and they set the example of what family owned business is all about! Thank you!

Prompt, courteous service. Luckily I really didn't have a problem with the boiler, just needed a…read morequick adjustment service & cleaning. Thank you!

Allied Heating and Air is our go to for heating and cooling issues. They respond quickly and they…read moreimmediately setup an appt. They email and text to confirm the appt. and text when the technician is in route. All of the techs we encountered were prompt and courteous.

Mirzet came out to perform maintenance on our boiler and was incredibly professional and thorough…read more He was kind and patient with our questions and even noticed an unrelated issue with our plumbing. He did an excellent job and he really knows his stuff. I highly recommend him for any of your HVAC needs.

Great experience. Cannot say enough about the quick response, efficient service and work ethic that…read moremost have left in the past. With the old weather threatening, I discovered I needed a new furnace in the home I had just purchased. After calling One Stop I was given an appt the next day, a price that was very agreeable to myself and my spouse, and a new furnace all within 48 hours! Wow, it's as though the old days of customer service actually matters with this company! Great owner and staff that were truly pleasant and a delight. Thank you so much guys for my toasty warm home. I strongly recommend you call them first if you need new or service of any kind. They were wonderful.

Please read ALL reviews before using this company. Ordered our annual maintenance of our mini…read moresplits. They came out did the work and charged us an extra $120 mileage fee. This was never charged previously or, were we told about it. It took over a week to get a call back from Harry. He acknowledged we were charged in error. Said he would email us a service agreement so it would not happen in the future- after one month of calling we are still waiting to get reimbursed and never received a contract. You will be passed around from person to person. We are now taking them to small claims court to get this company to do the right thing and give us our money back.

Terrible service, they don't show up after you book an appointment. They don't even bother letting…read moreyou know. Go elsewhere and save yourself the aggravation.

Some time ago they installed a new gas furnace. Not long after the thermostat stopped working…read more yesterday I called for the same thing happened. A no heat call in 50 degree weather usually results in a quick response. I would have to wait five to six days before they could send someone was the message at the end if the day. In all fairness they did suggest another company. But all day without heat to wait another day is bad business. Disappointed and discouraged.

Not so good...I called today (Wednesday) for a hot water heater repair. Short notice, I agree, but…read moreit's a bit of an urgent repair,,,,within the next 24 hours would be great. I didn't expect an appointment for next Monday. Eeeesh.

The units they installed failed after a few weeks and it did take a little too long for them to…read morecome back and fix them. However, they did eventaully return with a full crew and repaired our two units. They were courteous and competent, and we appreciated their good work.

The guys did a great job. They installed a hot water /furnace combo. Cleaned up after installing…read more No complaints.

The service that was provided was perfectly professionally done.I couldn't ask for anything more.I…read morewould definitely recommend the company. the thing I hate the most.Is that I couldn't give em 6 stars

I needed my furnace replaced. After 3 days of being perked around by other companies, I finally…read morelucked out and found BMR. They were professionals from the initial phone call throughout installation and beyond. I was treated fairly, with respect, installers were excellent, and the owner even called after they were done to ensure everything went well. Highly recommend!

These guys really are the best. Very friendly staff and fast scheduling. The technicians are very…read morethorough and know what needs to be done. They are honest and do not recommend anything that is unnecessary. We had to reschedule our original appointment due to a last minute schedule conflict on our end and the office staff were very understanding and scheduled our air conditioning to be serviced the very next day. Excellent pricing. Just a fantastic company all around!

I recently had Collis install a new furnace and air conditioning unit, and I could not be more…read moresatisfied with the entire experience. From start to finish, the teams' professionalism, courtesy, knowledge, and integrity truly set them apart. From my very first contact, the sales team was friendly, professional, and never made me feel pressured. They took the time to understand my needs, answered all of my questions thoroughly, and made sure I was completely comfortable throughout the selection process. Their communication and coordination were excellent. The installation team was just as impressive. They were highly skilled, professional, and kept me informed throughout the entire installation process. It was clear that they took pride in their work. Collis lives up to its family reputation for integrity, quality, and genuine care for the customer. I highly recommend Fred F. Collis & Sons Heating and Air Conditioning.