Dr. Goco is amazing physician and person. He really cares about your overall health and does an…read moreextensive medical history to understand it. He is in a very busy practice, however, I never feel rushed and he answers all of my questions. I had 2 deviated septums and kept getting 6+ sinus infections a year, along with ear infections. Dr. Goco suggested the balloon procedure versus the sinus surgery where you do not have to put under, just twilight. I was nervous about it but it was the best thing I could have done for myself. I can breath clearly now, no sinus issues for two months and I'm not snoring. Literally, the best results I could have expected thanks to Dr. Goco and his staff!! I would highly recommend him to any friend or family member.

From the owner: Convenient Minimally-Invasive Sinus Treatment - Paul E. Goco, MD…read moreDr. Goco is a graduate of Georgetown University School of Medicine. Residency completed at Walter Reed Army Medical Center. Board Certified by the American Board of Otolaryngology - Head & Neck Surgery and the American Academy of Facial Plastic and Reconstructive Surgery. Fellow of the American Academy of Facial Plastic and Reconstructive Surgery. Dr. Goco specializes in medical and surgical treatment for a wide variety of ear, nose and throat conditions as well as cancer of the head and neck area.

PA missed and misdiagnosed a sinus infection for stress and anxiety. Cost me thousands of dollars…read moreand weeks of suffering. The office is primarily interested in taking your credit card as soon as you give them a "hello". PAs must stop pretending to be MDs. Go elsewhere.

I had balloon procedure in July 2025. I came out worse than…read moreI went in. Dr Goco is nice. His staff caused my added problem. I wasn't having issues with the right nostril just the left. His nurse that numbs your nose and inserts the leads did not wait long enough for the medicine to be effective and I about came out of the chair. After, the procedure I have a problem now with both sides of nostrils. I've been going back to try different ways to make it better. Even second opinion ent doctors have no idea why it's not getting better. Last week I went to Dr Goco office and saw Brett he didn't bother numbing my nose to look around. i told him when it gets extra juicy I usually have a sinus infection. He doesn't listen well. Then he ask me. Before I could say I finally got up a green with black specks he moved on to my ears to look in. He spent maybe a couple of seconds on my right ear. I told him that if feels like fluid and it hunts from my ear all the way down. He moved to the left ear for a couple of seconds. Then went out of the room when he came back Brett said he consulted with Dr Goco and they kicked me to the curb. That's how I felt. They referred me to Vanderbilt ent. I didn't know until I got a text that the offices were in Nashville. I can't drive to Nashville. It hurts my body to drive that far. Brett didn't bother asking would there be a problem getting there or I would have said yes. I wasn't going to sue but I believe that nurse needs to pay for the agony she put me through by not doing her job correctly. I'm actively look for an ENT lawyer. Didn't know that ENT doctors get sued a lot. I got on the internet and started searching for anything that would help me. I found an herb called Mullen. It's at Amazon or Temu. I got at Amazon to get it quicker. After just taking one I started feeling like it's working. The next morning I could already feel the effects. I could breathe better. The mucus was thinning. The best part I wasn't snorting like crazy. The snorting was one of the worst things about this. I couldn't be around friends or family because of it. For months I stayed to my self. My daughter thought I didn't like going with her. It was my snorting. Sometimes it would go on for hours before I could get to the point of just falling to sleep. I was always tired. I was ready just to end it. Now, with this miracle herb. I can go around people. I slept better it's only been 3 days. I've stopped using the nasal spray no need for it. If your having a problem with thickening mucus try this product Mullen.

We came to Middle Tennessee Ear, Nose and Throat Specialists after son son caught an elbow during a…read morebasketball game and broke his nose. Dr. Law was very professional and assuring. He spent a great deal of time talking to my teenager about the surgery: what to expect realistically in terms of outcome, what to anticipate on the day of the surgery, and the challenges of recovery. He even looked at family photos to see what my son's nose was supposed to look like and explained what to expect on the day of the surgery. My family has been through a few health challenges at various Nashville hospitals, and no experience was as easy, respectful, and efficiently run as the one we had with Dr. Law. On the day of the surgery, the nurses were kind and competent, the facilities new and impressive. They run their practice in a way that's both personal and professional. And, most importantly, Dr. Law completely fixed my son's nose. After the surgery, Dr. Law checked in on my son to make sure he was recovering well. Then, a few days later, we discussed the pros and cons of further sports participation. My son wanted to get back on the court, and Dr. Law treated his concerns respectfully by explaining the medical reality of his post-surgery facial vulnerability. (He ended up playing sooner than Dr. Law advised, but we were definitely informed of the risk.) Throughout the entire process, Dr. Law made himself available for any questions we might have and continued to follow up to check on my son's well-being. Overall, the experience was as good as a broken nose could possibly be. Thanks, Dr. Law!

From the owner: Specializing in: - Physicians & Surgeons…read more- Physicians & Surgeons, Otorhinolaryngology (Ear, Nose & Throat) - Physicians & Surgeons, Allergy & Immunology

Professional - everyone was friendly and helpful. Drove 70 miles and when traffic was backed up on…read moreI-24 I called. They understood and was ready for me when I finally arrived and took care of me within a few minutes of arriving. My condition was fully explained to me, and a course of action was decided upon.

I had no voice the day of my appointment and everyone was patient and helpful…read more Dr. Feeley (ENT) was compassionate and very thorough. He understood what I needed. And the appointments run on time - sometimes even early!!!!

I called them after doing some research for ENT specialist. Lady who scheduled an appointment was…read moreeasy to talk with. She took my initial information, verified insurance and we were all set. Everyone in the clinic are very friendly. During my visit they had a lot of patients, different nationalities, some knew each other, all atmosphere is very relaxing. All been seeing fast and we were invited to see the doctor on time. At first we saw the nurce , who took additional information and then dr. S.Morgan came. She quickly indicated the problem, actually few of them and offered a plan of action. She explained the steps we need to follow, possible diagnostic need to make, and made appointment . They directly contacted my pharmacy about medication, even it in different state. I'm happy so far, we drove 2+ hrs and will do it again. Looking forward to be healed now.

I'm updating my review. I returned to the office yesterday to be fitted for my hearing aid. The…read morefront desk receptionist greeted me with kindness and a smile. I was waiting quite a while to be called back. On one occasion, I arrived early for my appointment, and they forgot about me, calling several later appointments before me. I braced myself to be forgotten again. But she acknowledged that I had been waiting too long and called back to the audiologist, who came to get me right away. I'm glad that the complaints of patients and customers were heard and important changes implemented to make my hearing loss journey less stressful. I appreciate that.

87 Yo grandmother was referred to Upper Cumberland ENT by PCP. Got a random text with appointment…read moredate and time from the ENT. Called the office and spoke to a very nice receptionist that actually moved the appointment up due to the pain. Got another call at the end of business day on Friday that the Monday morning appointment is cancelled because they don't treat "Jaw Pain" and that she needs to see her dentist. I explained that she has already saw her dentist and that this is not jaw pain related that it's in her neck and the rude lady explains that it's still TMJ related. It was very evident that they just didn't want the appointment. Regardless I just wanted to give a review due to the extremely rude/careless call that I got to cancel the appointment.

Called for an appt Aug 2023 for nosebleeds. Spoke with receptionist Ashley. Asked if they are…read moretaking new patients. She wanted to know my insurance. That was the only question she asked. She said they would see me and the first appt was in October. I have been a nurse for 35 years and know that a well trained receptionist should have asked about severity, how long it has been going on and offered to have the need triaged by a nurse. Simply being offered an appt 2 months away was totally inappropriate. I would not recommend a practice that gives such impersonal care. Triage is necessary in medicine. If I simply want to stand in line, I will go to Walmart.

Dr. Erdman is an excellent doctor. Great surgical skills and also great people skills…read more His staff is very friendly and professional as well. Though we've since been referred down to Emory Hospital for treatment I wouldn't hesitate to have Dr. Erdman as my husbands Otolaryngologist again. Actually I think he's still his doctor once Emory releases him from making sure all cancer is gone. Not sure how it works. But I have a friend that uses Dr. Erdman also and she says she's had a great experience with him as well.

Dr Williams is very friendly and professional. His bedside manner is great and the staff are always…read moresuper friendly as well. I had a septoplasty for my deviated septum and have never breathed so well in my entire life.

Strange experience. I showed up for my first appointment 10 minutes early for my 2:30 appointment…read more I didn't have my insurance card but had all my insurance numbers. I gave them to the front desk person. She said repeatedly said I can't find you. I said It's okay I can fill out my paperwork (new patient) while I have a friend text me a picture of it. She replied. I don't have any paperwork for you to fill out. Really? She said without your card I can't give you any paperwork. Really? So you don't take cash?? Credit cards? I planned on staying whether I had my card or not. I had an EAR problem. She continued to just basically ignore me while I said - did you find it? Finally I walked outside. Had a friend text me a photo of the card with the EXACT same numbers / info I had already given her. Now it's 2:45 - there is no one else in the office. She says Okay I found you now when would you like to reschedule? It is the EXACT same time it would have been if I had sat down and filled out my paperwork. It was utterly ridiculous. This girl looked about 15 and appeared to have NO idea what she was doing. I had other things to worry about so I simply said - whatever is good for you? I rescheduled for the following week. Went back - same girl - OH SO pleasant this time. Immediately asked me to fill out the clipboard of paperwork that was there the week before. Then I am called in by a doctor that appears to be 20. Now I know new doctors might seem young but she just didn't seem to have any answers either. She explained how she would examine my ear and then send in her nurse. Doesn't the nurse normally come in and take info and then send in the doctor? It was just a STRANGE experience. I really felt like I was on a hidden camera show. This very young girl who did not appear experienced in ear problems talked a lot but followed up every comment with, but I can't be sure if that is what your problem might be. Then she says... I'm going to have the nurse come in and run a test on your ear. The nurse was the rude girl from the front desk. At this point I almost could not keep myself from laughing. It was the most ridiculous experience I have ever had. The doctor then returned with the test results and repeated there may be fluid OR this may just be your normal ear test results. As it showed a little bit off from being normal I guess. It was the most inconclusive bizarre appointment I have ever experienced. I hope there is not a large fee for this appointment or it will definitely be challenged. Left the parking lot in hysterics calling another doctor who may have a better understanding what is going on with my ear! I really felt like I was in a high school mock doctor's office.

Went to Dr. Deaton for a follow up. Had an appointment in the afternoon. Arrived on time and…read morechecked in. Staff was meh but not everyone loves their job. 20 minutes after the appointment time I was taken back to the exam room. 2 hours later still no contact, I went into the the hall to find Dr. Deaton discussing something with his nurse. I advised I had another appointment and could not stay. He very loudly explained he was dealing with truly sick people. Glad he could help, but confused why he didn't also have his staff explain he was significantly behind schedule. That unfortunately is not how his office works and this is not the first review to mention scheduling challenges. The front desk could not refund the required appointment fee, they said billing had gone home for the day. The choice to leave patients in the dark when significant delays exist is just poor manners.

Doctor Dayton is awesome! He treated my son and now he is treating my father and he is awesomeread more