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    MMC Now

    3.3 (9 reviews)
    Closed 10:00 am - 5:00 pm

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    Tyson L.

    Upon arrival a very nice man with a beard told me he was unable to check me in because the receptionist was on lunch. I returned and the receptionist was there but was not only unpleasant and severely lacking in personality, she told me to come back in another hour because someone else was on lunch. I returned yet again and waited for a moment only to have my insurance declined and was told to go elsewhere. Now keep in mind I'm basically trying to give these people money. Apparently they don't want to take it and all of this could have been easily resolved had they just bothered to take a look at what I had for two seconds and I could have been done and out of there. But instead I've wasted three hours of my day and now I can't get in to be seen anywhere because I'm out of time and need to be at work. I'm a pretty understanding and patient person, but this receptionist is just a jerk. Not apologetic or kind. Just basically someone who needs to find a job that isn't the first person you have to deal with when a customer walks through the door. Because her customer service skills are appalling.

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    2 months ago

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    Photo of John C.
    30
    14
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    2 years ago

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    2 years ago

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    4 years ago

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    3 years ago

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    978
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    10 years ago

    Helpful 3
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    2
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    9 years ago

    Helpful 1
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    92
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    9 years ago

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    9 years ago

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    Gateway Urgent Care - Front desk

    Gateway Urgent Care

    2.9(7 reviews)
    2.7 mi

    Not a bad experience at all. Called first to see if they required appointments and received all the…read moreimportant information on the recording. I waited to speak with someone (Derrick) to ensure we could still come in as it was 1 hour before closing. Derrick was super nice and professional even when we arrived. The location is new so it still has a pristine appearance. We were the only patients there so able to get in and out in about 30-35 minutes. Certainly will consider going here again if needed as it is convenient to home and open after pediatric clinic closes.

    Made an appointment at the Franklin RD location after having flu-like symptoms on 6.21.26. After…read morebeing called back someone asked me a few questions and took my blood pressure. About 10 to 15 minutes later, I believe the doctor came in. I explained to her again about the flu-like symptoms and other issues. She was very short with her answers and wasn't paying attention to my descriptions of the symptoms. She interrupted me and took a quick look in my ears and throat and said there was nothing wrong with me. I then requested antibiotics or something for the symptoms, but she declined and told me I was good to go. The symptoms persisted and I made an appointment with a PCP. After his examination, I was properly diagnosed and prescribed medications for a respiratory infection and sinusitis. I called the Urgent care location and requested not to be charged for the lack of service, but I was told someone would call me back from the billing office within 48 hrs. No one called me back and I received a bill two months later in the mail. I called the location again and was given another number to call for the billing office. This is a prime example of how healthcare funds are being misappropriated. Charged $160.00 (Office Visit, New Patient. Level 3)....

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    Gateway Urgent Care - Lobby and refreshments

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    Lobby and refreshments

    One Stop Family Clinic - One Stop Family Clinic: Emily Robinette, APN, NP-C is a Family Practice serving Murfreesboro, TN

    One Stop Family Clinic

    3.9(7 reviews)
    6.5 mi

    Audrey Gale and the staff at One Stop Family Clinic have been AMAZING to me! I was looking for a…read moreprimary care provider in Murfreesboro and am so thankful I found them. Everyone I have encountered at their office have been nothing but nice and helpful to me during my visits as well. I really do feel heard with Audrey Gale, she takes the time to listen to my concerns and thoroughly goes over everything she is prescribing or diagnosing to me so that I fully understand. She has helped me so much in my time of need with my current health issues, referring me to the suitable external doctors for more examination to help figure out what is going on. She will 100% stay my primary care physician as long as I stay in the area! Highly recommend!

    My wife waited over 2 1/2 hours to get a strep test and then was made to get a Covid test and told…read moreno one could see her until after the Covid results came back. And refused to see her until the Covid results came back. Horrible protocols and incompetence. Stay far away from this clinic. They're sign reads compassion, healing , convenience , it was none of these I assure you. Mill's family pharmacy is not associated with these "clinic".

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    One Stop Family Clinic - One Stop Family Clinic: Emily Robinette, APN, NP-C is a Family Practice serving Murfreesboro, TN

    One Stop Family Clinic: Emily Robinette, APN, NP-C is a Family Practice serving Murfreesboro, TN

    One Stop Family Clinic - One Stop Family Clinic: Emily Robinette, APN, NP-C is a Family Practice serving Murfreesboro, TN

    One Stop Family Clinic: Emily Robinette, APN, NP-C is a Family Practice serving Murfreesboro, TN

    One Stop Family Clinic - One Stop Family Clinic: Emily Robinette, APN, NP-C is a Family Practice serving Murfreesboro, TN

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    One Stop Family Clinic: Emily Robinette, APN, NP-C is a Family Practice serving Murfreesboro, TN

    Silver Hill Medical Clinic

    Silver Hill Medical Clinic

    3.7(3 reviews)
    4.7 mi

    I never expected to be writing this, but after five years as a patient of this practice, I feel…read moreit's important to share my experience. I've been a parent for ten years, and for the last five of those years, we have Silver Hill Medical Clinic as our primary care office. Anyone who knows me or has followed me for a while knows that when I find a provider I love, I am incredibly loyal--and that I am also a very strong advocate for my children. I don't take speaking publicly about medical care lightly !!! We began seeing this practice at the start of COVID, and Dr. Sandy became my trusted primary care provider. She walked with me through two second-trimester pregnancy losses, the mental health crisis that followed, and many deeply vulnerable seasons. Over those five years, this office has seen all four of my children, including multiple visits when they were infants and toddlers. I always felt heard, remembered, and genuinely cared for by Dr. Sandy herself. Unfortunately, a recent experience with the office staff completely shattered the trust I had in this practice. When I called seeking care for my 10-month-old--who they had turned down earlier that day when my husband brought her in. (But she had been seen at this office just weeks prior). I was told they "do not see children under two" and that this has always been their policy. This policy has never once been communicated to me in five years of care, despite clear medical record proof (posted public and pinned on my personal page) that they have repeatedly seen my babies and young children. When I expressed my confusion and frustration, I was repeatedly told they had "made an exception" at her recent visit, even though this was never mentioned at the time. The staff showed no empathy, insisted the policy had always existed despite the documentation, and ultimately hung up on me. If this truly is their policy, I can respect that--but being turned away without warning, CONTRAINDICATED BY YEARS OF RECORDS, and treated with such dismissal was incredibly upsetting. What has been most painful is the complete lack of follow-up. After years of loyalty and deeply personal care, Dr. Sandy did not call, did not message me directly, and made no attempt to address what happened outside of the message you see below. I waited through the holidays, hoping to hear something. I never did. Even a brief portal message was unsigned and impersonal. Losing a provider I once loved and trusted is devastating. We will not be returning to this practice, and I can no longer recommend it--especially to families with young children. I'm sharing this with documentation so others can make informed decisions about their care.

    Wonderful Dr Office!!! They take real good care of you!! Last minute pop in, or scheduled…read moreappointment. They will treat you just the same! Love this place!

    MMC Now - walkinclinics - Updated August 2026

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