I had a medical issue that couldn't wait for my doctor office to open on Monday so went here Sunday…read moremorning. The staff was very friendly and helpful. The wait wasn't too bad considering how busy they were. My only issue was I got their name off the Care Credit website as a provider who accepts this payment only to find when I got there that they don't accept it anymore. Not sure if it's their fault for not notifying Care Credit to remove them or if they did notify and Care Credit just hadn't removed them yet. Overall a good experience and if I need urgent care again I would probably use them again even though they aren't the closest to me. Would possibly even consider going to them for primary care if they provided it.

Terrible place, made an appt, waited for over an hour, no communication so I go out & ask, Dr is…read moredoing a procedure & that will take a lot more time so I'd be waiting even longer. Not a we're sorry we are running behind, are you able to wait, nothing. Communication keeps customers. Find another place.

I have been going to HFM for three years now and have had nothing but fantastic experiences. Great…read morePhysician's Assistant, a very kind staff, and compared to many urgent care places, even when you have to wait, it's not that bad.

I have been going to Hometown for over a year, and I have not had a bad experience. Dr. Burton is…read morea wonderful PA and listens to you. The office staff are so nice and understanding. I would recommend Hometown Medical to anyone that needs a PCP that listens to you.

Worst place ever they charge you. Tell you to go to the emergency room. They need to put a sign up…read more No pain medicine for people that's in pain. Majority of people going to urgent care. It's having some kind of a pain problem. So let's blow your liver out with antibiotics. They don't tell you that. Stay away

We've been sitting here now for 3 hours past my mother's appointment time, they claim to be busy…read morebut they are not! If you're sick or hurt do not come here or you will wait forever for no reason!

I don't usually write reviews but I must in this instance. If you are white -- stay away! I have…read morehad a bad cold and just needed some antibiotics so I spent a lot of time booking an appointment etc online. I was not welcomed when I entered the lobby but instead the front desk clerk said, "Our computers are down so I cannot check you in." with a frown and a grunt. I waited and waited, observing that indeed their system was back up. I approached the desk with my ID and insurance card but she flatly told me "you have to complete all the forms online and you did not do that..." No, I did not do that because I would rather fill out the forms with old fashioned pen and ink. When I stated that she went in the back to get the Nurse Practitioner who told me I was being 'rude and obnoxious'? Huh? I am 60 years old, I have numerous advanced educational degrees and was not feeling too great. No other clients were in the lobby. I said "I did not come here to fight with you, I just want to be seen..." She didn't care. I was told to behave better or I would be ejected from their facilities! Well, I filled out the form, gave my payment to the clerk and clicked the pen on the counter. Wrong thing to do! Apparently I clicked the pen rudely. Those 2 whispered and huddled together and I was told to leave! I have been previously to this same facility with no problems. Staff and management change? I went over the the Ascension Urgent Care on Memorial Blvd and had a very pleasant experience, which greatly improved my day. Oh, by the way, they thought I was very sweet!

Booked my visit online for the Covid test yesterday evening…read more It was not busy but it took a full hour for them to finally take me to the back. One nurse took my blood pressure, about 5 minutes later about nurse came in to give me the test. She was very nice, asked a few questions.. swabbed the inside of my nose and checked the back of my throat. She said results should come back about 48 hours. I know it was already about 7:30pm when I finished. Their office closes at 8pm. The lady at the front desk did not give an invoice when I left. I give this location 3 stars for overall experience. It was a very clean lobby area but it did not feel welcoming.

It has moved! As of 2 days ago, it opened in the new MMC building at 2668 Lascassas Pike, just…read morenorth of where Dejarnette intersects with it. The receptionist was very nice, and the wait wasn't that long. I appreciated that they took me at my word (about having a bladder infection) and got the urine sample first, before going through the interview part of the visit. Evan, the NP, was great! He listened well and looked at the recent urine culture results I had from another visit out-of-town. He even proactively(!) prescribed the oral yeast-infection treatment to take with the antibiotic (Thank You!!!). It only took about 45 minutes and I was on my way to the pharmacy. One odd thing, given that it's a brand new building, is that the height of the toilet is not ADA compliant; it's not even "chair height," which is slightly lower than ADA height (and, in my opinion, more comfortable for short people like me). Evan had also noticed this and was going to tell the manager. Hopefully, they will listen and fix it. Overall, a very good experience.

I received care for a urinary tract infection. The care I received was quickly provided and…read moreexcellent. It was a Sunday and my standard provider was unavailable. What a relief to receive quick and thorough care. The receptionist was efficient and warm. I staff and practitioners were excellent.

The check in process should have portable laptops for people who can't fill in the registration…read moreinformation from their phone. Next time I'll check the reviews before coming back here.

This place is a joke. Came in with a broken wrist and left with X-rays confirming broken bone and…read morethey would not give Nothing for pain or to even help sleep. You better off going to the emergency room. At least they will help the patient better. Horrible service with NP but the staff is good. Wow next time I will pass on every going again!!!!!!!

Don't go here. Doctor was very rude and unconcerned about my health. Paid a $70 copay for them to…read moretell me my covid/flu test was negative and to take over the counter meds for my severe headache, even after I told them that's what I was already doing and it wasn't working. Diagnosed with an "unspecified virus". But I knew something was wrong so I went to another clinic the next day. It was mono (with concerning neurological symptoms). Which the other clinic knew from actually listening to me and confirmed with a blood test. This doctor tried to argue with me about my own symptoms, saying "that's not what your chart says" and "every time I say a symptom you say you don't have that". You ever heard those stories about how someone managed to just walk into a hospital, put on a white jacket, and started treating people without getting caught for a while? Pretty sure that's what Marina Samaan did, because there's no way she's been through medical school.

The front desk receptionist was lovely and thanked me for wearing a respirator while getting me…read morechecked in quickly. I was seen almost immediately as the waiting room was empty. The nurse that brought me back was wearing a mask and took my vitals and did my screening. The doctor, however, came in without a mask and was very argumentative when I politely requested that she wear a mask. She claimed that they don't do that anymore and that "masks do not work". I was completely taken aback that a practicing health care provider was spouting off misinformation to me. How am I supposed to feel confident that I am receiving good care when the doctor (who sees sick people all day, apparently unmasked) is combative when asked to take infection control measures during an ongoing pandemic of an airborne virus? That certainly doesn't sounds like "do no harm" and makes me wonder how many patients she has infected due to ignorance and/or just plain negligence. She was completely patronizing to me and even laughed at me. If you or your loved one is medically vulnerable, I would suggest finding other options for urgent care. This was not a good experience left me shaken a bit.

In for a physical/ drug test, for a job. As soon as I came through the door I was met with a smile…read moreand a may I help you. The nurse was great and so was the PA who gave me my physical. Faster than I expected. Kudos

I have been going here now for 4 months. Since we first moved here in April 2012. I see Dr. Eller…read morehere, and I couldn't be happier. He is kind, very understanding, patient, well educated and takes his time with you, listening to all your issues & concerns. I am very lucky to have found him! I think out of ALL the family doctors I have seen in my adult life, he has by far been the best. The staff is kind and really take care of you. Every time I ever called to address a medication concern or refill they get right on it! They are efficient and really provide amazing service!!! The nurses are sweet :) Oh, and when taking blood, they rock! Never hurts...they have magic needles I think. lol! They have a great team here!!! Again, very happy here!!!

WOW! From Danielle's huge smile at the front desk, to Shannon to took my vitals and then Dr Eller's…read moreN.P Krista I was just blown away by the abundantly friendly ladies who make this huge place operate not only smoothly, but heck, I was seen EARLY!!! Never seen any office run ahead, much less one of this size!!! I was beyond comfortable, feeling like they had all known me for years even though I was a first time patient. Pricing was very reasonable, and they seem to make follow ups or a change to an RX as easy as a phone call.

This is my first time at this hospital. It has very nice landscaping, but really could use more…read moreparking. I had a procedure here today. The inside of the hospital is very nice with plenty of seating. It is very clear when you go to register when you come in. I got there at 7:45 for a 9:45 procedure but, that was not the case. I was not prepped in time and my doctor went to his next patient and then came back to me. Mine was 30 minutes later. But I do want to shout out to Lacey, Tony and Danile. These guys were awesome and made the extra time more tolerable. The procedure was quick and uneventful with prognosis all good.

I recently had a stroke. Admitted to stepdown care for testing and monitoring. Scary situation, but…read moremade much less scary by professional and compassionate care of nursing staff in stepdown care. I was treated with respect. My concerns were addressed quickly. I could not have asked for better care by every person entering my room. Not in a hurry to return, but if I had to I would not worry about how I would be treated. Bless you all.