High quality of workmanship combined with excellent communication skills with customers makes for a…read moregreat experience.

I absolutely love this place, if something needs replaced, they'll tell you or give you your…read moreoptions. A very nice atmosphere and cool lounge area while you wait. I's give them more than 5 stars if I could!!

I've been going to Oil Works since most of you people were in diapers. And that's no spewage. This…read moreis the second location in the area - that mainly handles the oil changes and some minor vehicle work. Les and his gang are always quick, attentive, helpful, and for the money you spend, it really is worth every penny. The most recent trip I got a full-service oil change which was done in 30min with 3 cars ahead of me. Very good service. Highly recommended

It's so fast and easy! I can drop my car off, grab a quick bite at Subway, check out a store in the…read moreLaVale Plaza, then bam! My car is done! They are so incredibly nice and really do good work for the price. They are my go to shop before I hit the road for a trip!

Over priced $135 to replace 2 tires off the car. Charged for sweeping the door and clean up and…read moremiscellaneous shop supplies

Once again Mr. Tire in LaVale came through. This time it was an emergency. My dashboard lit up like…read morea Christmas tree. I was only a few blocks away. I called and they were still open. I was nearly in tears. I handed over my keys and the service advisor came back. When he handed me the printout, I was stunned, because it was the same thing that had happened to my 2013 SUBARU three years earlier. The SOLENOID had gone bad. Again. After only 20,000 miles. Anyhow, Mr. Tire doesn't do that work. He suggested I get it towed. My son on the phone said drive it home. The advisor at Mr. Tire was RIGHT. I didn't make it home. A $100 flatbed tow later, I was home. The good news? Mr. Tire did not charge me a dime for running the computer analysis. Those guys are great.

I had a great experience with the technicians at the center. I prepaid, so all they had to do was…read moreget my tires installed, pick up my keys and walked out the door. It was quick and efficient. I was in and out in an hour, only because they had to locate my tires, which were in a different area (whoever pulled them the day before, placed them up front instead of where they actually do the replacement). I had to take a brief work call, after I was done, they came over and said I was all done, checked out and went about my way. Several technicians checked on me to be sure I was being helped and check out was simple. "Oh you pre-paid, here's your keys, have a great day". It was even better watching one of the technicians be patient with an elderly woman ahead of me who was counting her change for her purchase (I've learned not to interrupt and ask if I can pay on their behalf, I got chewed out a couple of times and some elderly view it as an insult because they have the money to "pay their own way"!). So he gently waited while she counted out the 0.89 change as part of her purchase. It was precious to watch and knowing that these guys are supportive, friendly and patient. I'll come back every time for tire repair!

Called first to bring my Jeep in for a quick tire repair. After waiting patiently for a associate…read moreto process my service in the computer - her admitting she had no idea how to work the iPad device, asking for help & the tire repair service itself - it was around 2.5 hrs. Quality of service was good, but store associate's should have some clue on how to work the computer to process the requested service.

My wife bought four brand new tires at Sears automotive in LaVale, Md. Because she was told that…read morethere were eight people ahead of her, she agreed to shop in the store while waiting. They waited until they were finished to inform her of the added charges. They took our money and sent her on her way. She did not make it to Cumberland before realizing one of the was showing 17 psi. They asked her how many pounds of air pressure she would like in her tire. After she called me and I told them it should be the manufacturers prescribed 32 psi they miraculously discovered that a previously working stem needed to be replaced. They also told her the best they could do is put a generic stem (not guaranteed) in. She would also be placed behind six other customers. Will we use Sears automotive in LaVale, Md again!?

I was driving to Virginia by way of Ohio and had a tire blowout in Maryland. I was travelling…read morealone and in a slight panic having not known where I was. Being as though I was still 2.5 hours from my destination, the closest auto shop I could find was Walmart, who didn't carry the size tire I needed (19"). They recommended I tried Sears, which was my second stop. Upon my arrival at Sears I was greeting by a gentleman named Rodney, who was, from the start, extremely friendly and knowledgeable. Upon investigation, he informed me that they didn't have the size tire I needed in stock either, and, given it was Memorial Day weekend, they wouldn't be able to get one in for a few days. Given my desperation, Rodney did everything he could to try and help track down a tire so that I wasn't stranded. He made a few calls and truly went above and beyond for me. If it weren't for Rodney I wouldn't have gotten to where I was going. He deserves the ultimate praise for his kind heart, diligence, and superior customer service skills. Sears landed a gem with him!

I bought 4 Bridgestone tires for my Tacoma a few months back from G & G tires. Every part of the…read moretransaction was smooth and exactly as they said it would go. No surprises and they had me out the door in an hour on a super cold, below 0 morning. 2,000-some miles later the tires are great and I am very pleased with the service and my purchase experience. Thanks G & G tires.

Have bought tires from them and had some minor repairs done. They have always struck me as a class…read moreact - good service and completely honorable. Am very surprised at mediocre ratings on this website.