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    Mobil

    5.0 (1 review)
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    Berlin Auto Service - Spark plug not gapped

    Berlin Auto Service

    (11 reviews)

    Started going here several years ago for oil changes, reasonable price. When I needed mechanical…read morework, they got me in quickly, did a great job and prices are reasonable. Would recommend them highly.

    This is not the place to go to if you need to get work done on your vehicle. My 2019 Lincoln got…read moretaken here for service on July 17 after noticing my engine light came on. They told me they replaced all 4 spark plugs and engine filter due to a misfire on cylinder 1. On Wednesday, July 23, my engine light came back on. I called and got the car in next day. I was told that the car had coolant leaking and that I could have a cracked head gasket - costing well over $3k but that they weren't sure that was 100% the issue. I took my car back to get a second opinion. If my car had really had a bad head gasket my engine would have overheated, I would have smelled anti freeze in the oil, and/or notice black smoke when driving. I had none of these symptoms. Take a look at the supposedly "new" spark plugs. There is no way that these spark plugs were two weeks old. My new mechanic actually replaced the spark plugs and ignition coils. This place also intentionally unplugged my vacuum line so my new mechanic had to fish for it and replace it. I do not recommend this place and Fred's service. I feel manipulated as a woman taking her car to be fixed and being told certain things were done and bigger fixes needed to be made. It looks to me that they just took the code off, wanted me to come back, tell me it was a bigger service, allow them to fix it, and then actually replace the spark plugs for way over the price. I cannot believe such awful mechanics exist. Please, do not take your car here. You are better off finding a different mechanic. There is absolutely no way these were the spark plugs that were supposedly replaced on July 17. I am doubtful this shop has Ford spark plugs, that these would have so much buildup after just two weeks, one is cracked, and one isn't gapped. This is not the place for quality service.

    Mobil - My new friend Rocky !

    Mobil

    (25 reviews)

    Live local and support the community that ones exists in…read more We are from way out of town! We are just passing through like strangers in the day and night . Always represent yourself as you would like to be treated. As a fellow human being the clerk, Craig from behind the counter was an amazing man. Craig the owner of this store was spooked when we walked in for we were in town for the Scream Town Convention. My daughter was in costume and looked in danger. Her costume was too life like and we informed the public that she was fine. So is she, mentally wise. The customer service was beyond the best level we have seen. It's also bring your dog to work each and every day too. The dog, Rocky was so happy and loving. We sat and had some coffee with Rocky and Craig learning about each others home town. This gas station offers it all too. You can get gas, put air in the tires and even an oil change. All local. Local support is important too. The coffee is always available and flows to your soul as the word of life comes from your mouth with love

    I forgot about my sticker and out of desperation I went there besides my better judgement. Last…read moreyear I went and was treated poorly and feel like it was race related like other reviews stated. I've had the same car for 9 years and it has NEVER failed inspection for tints. They actually did my inspection last year and it passed. The guy was rude and wouldn't even listen to me when I was asking him questions! I'm out $35 and would never go there again!

    Mobil - servicestations - Updated July 2026

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