A good place to get your car washed while traveling…read more While visiting the O'Fallon, Missouri area, we decided to stop at Waterway Carwash to clean the car after several days of traveling. The location was easy to find and offered both fuel and a car wash, making it convenient to take care of both at the same stop. We filled up with gas first before heading through the wash. Since this was our first visit to a Waterway location, we weren't familiar with how everything worked. The wash itself was straightforward, and after it was finished, we pulled into one of the vacuum and detailing spaces to wipe down the car. A staff member politely informed us that we had parked in an area reserved for VIP members and directed us to the appropriate area for standard customers when we were pretty much done. It was an easy mistake for first-time visitors to make, but the employee handled it professionally and courteously. The facility itself was very clean and well maintained. The vacuum and detailing areas seemed well organized. The prices also seemed very reasonable for the services provided. Overall, we had a good experience despite our brief confusion about the parking areas. Between the clean facility, courteous staff, reasonable prices, and convenient location, I would recommend this Waterway Carwash to fellow travelers or anyone in the O'Fallon area looking to give their vehicle a good cleaning.

Natalie was so nice! She helped me check in and pay on the kiosk. She also explained the different…read morecar wash options. The crash itself was great, we chose the ceramic. It doesn't get window paint off just FYI. I wouldn't say it's a deep clean. It's the highest option.

Worst car wash experience ever! They have certainly went…read moredownhill. I was there around 1130a and the only car getting serviced. Had to tell the guy to re vacuum, I could still see stuff on carpets, clean the review mirror, clean the passenger side wheels (they were gray), vacuum out the back, and more I've already forgotten. My windshield still has spots on it and so does the front of my car. I'm so disappointed! They used to be my favorite full service car wash, but I will never go back there again!

I had the best car wash I've had in a long time at Waterway yesterday afternoon. The interior was…read moreso clean, It looked like it had been detailed. I'm a Waterway member, but don't remember the car ever looking this good. I wish I had the young man's name who worked it. Bravo.

I did NOT get my car washed here. The parking lot was extremely tight when I pulled in, all the…read morebays were full and the line into the one auto wash was super long. I didn't have the time to sit and wait. Maybe next time there will be an opening and I can circle back on the product and a cleaning update.

The automatic car wash did not clean my car for the third time. Reached out to the owner, Mark, and…read morehe basically called me a liar. Extremely rude and hung up on me. Will never use this place or recommend it to anyone.

I came in because I have the Upside app so I get money back on my gas and this was a very clean…read more Nice location. Bobby was the clerk today and was so patient and kind The bathrooms were very clean. The pumps were very clean highly recommend this location.

Phillips 66 gas, an acceptable convenience store--mostly with packaged foods, snacks, and drinks;…read moreand a drive-thru car wash. That's Petro-Mart.

They do a fantastic job on all 3 of my vehicles. I drop it off in the morning and pick it up a few…read morehours later. perfectly detailed. I recommend them to everyone.

I would give this place 0 stars if I could. I booked a detailing online for my moms birthday as a…read moresurprise ahead of time for 10 am, I arrive a bit before 10 and it looks closed, I assume they maybe open at 10, nope their hours are after 9am. They also never showed up or answered the phone and charged me a reservation for the detailing online ahead of time! And they aren't even in operation! What type of business is this? Thankfully fast lane classic cars came in clutch and were able to get the car detailed last minute and save the day! And for less money I was quoted here! Don't waste your time here.

Always friendly staff, always clean! This is my usual coffee stop when I have morning…read moreappointments. At first I did not like the new coffee bar set up, but then I tried the skinny vanilla iced latte and my mind was changed! I typically get a large cold drink cup with some ice and then filled with the iced latte and a couple Splenda packets and it's pure perfection. Added bonus: just over $5 for that big coffee, huge value versus every other coffee shop out there!

Fantastic prices and conveniently placed. Loud people getting gas and playing music. Pumps serve…read moretheir purpose

With the proliferation of drive-thru car washes along Highway K it could be easy to forget there…read morewas a time folks washed their own cars. In self service places like this people got out of their cars, fed a bunch of quarters (now a credit card) into a machine, and did the easy work of removing dirt and salt and grime build up from windows and side panels. They vacuumed their cars and hosed off their floor mats. And, they did it for much less than $20 and up for the convenience of being pulled through the wash where carpet panels swirl across their vehicles and minimally removed dirt. Here, you use high powered hoses to rinse your vehicle, a soap brush to remove dirt, and a streak-free rinse to wash away the residue. Wax available. Vacuums work well for interior cleaning. Various products--towels, fragrance, air fresheners--are available at extra cost. A wash has been in this location for over 25 years. It's a testament to folks who prefer DIY and saving money.

convenient, easy to use, no brushes to scratch your car. Recently did some updates, it looks nice…read more family owned. I like this place

I took my car in for the AAA Free Inspection. H & S was great. Helpful and friendly. I was very…read moreimpressed. The service was fast and the waiting area was comfortable. They took the time to answer my questions which were not related to my visit. I will definitely use them from now on for oil changes, repairs and tires. Mary Lou

I took my car here for a safety and emission inspection. I am a little torn on the review type due…read moreto my experience, so I will list a "good and Bad." The Good: - They were able to get me in quickly. Many places hem and haw about inspections, but I didn't get that impression here. - They have a phone/tablet charging stain in the waiting area. Pretty neat touch, but the cords do not extend, so forget about plugging in your device from the couch. The Not-so-Good - Parking? Forget about it. I have never gotten a decent spot, and usually have to park across the street at the railroad tracks. They have a VERY small parking lot that has been full each time I was there. - My inspection failed because of a leak at the muffler exhaust flanges. Another shop inspector told me that he would never have failed me for this. I looked at the State requirements, and it seems it would, in fact, fail because of the flange leaks. - Here is what I REALLY didn't like. In order to fix this, they wanted to replace the resonators, pipes, and mufflers at nearly $1400. When I asked if the flanges could simply be cut out and a new pipe welded in place, the guy actually LAUGHED at me and said that is not something they would be able to do. Let me be frank... I work on my own cars and am VERY good at recognizing BS when I hear it. His laughter made me feel like I asked a stupid question. At least, it was an attempt at that, maybe. I am extremely well-qualified. After he laughed at me, it changed my impression of this shop... permanently. I am livid about this, and that other people may be prone to not questioning them. - What did I do instead? For a few dollars, I cut out the flanges and welded in pipes. Right... I said, "a few dollars." Not $1400. After the repairs, I brought my car back, and it passed inspection just fine. I had an opportunity to listen to some interactions while I was waiting. I am guessing a "manager" was in the lobby and on the phone while the other worker was trying to talk to customers. It was almost impossible because the manager was being so cocky and loud. I did not like that, either, because it gave the impression of cockiness and rudeness. Would I take my vehicles back here? NO... NO, NO, NO! Laughing at my question is NOT a good response. $1400 for replacing exhaust, resonators (etc.) that DID NOT need it vs. a simple fix I did myself left a permanent negative impression about this business. Making me feel like an idiot was not cool. It left me wondering how many other people fall into this trap and blindly hand out money. FOLKS... Ask questions... Get second opinions! Don't settle for the first answer, and NEVER allow someone to laugh at you and make it sound impossible. I'm sorry guys - No blank check today.