I have found Lens automotive to be very honest and helpful with the care of my families cars. Since…read morebeing recommended to them 8 years ago I go to no other even for tires I stopped using Costco. They are great.

I think that lens auto is the most honest repair shop I have ever been to. I am a very easy…read morecustomer to take advantage of because I do not know the very first thing about automobiles. On top of that - I can be very annoying with my anxiety, because as many know, car repairs cause immense financial stress, especially for a young adult like myself just coming into financial health. They will NEVER do a repair that doesn't need to me done, or upsell you without consent. This should be baseline, but I've experienced this so many other places, especially in Kirksville. The price of replacing my radiator had me feeling physically sick for days because I had no idea if it would total my car or not. They worked around the budget that I had said to find the most workable price for me, and then when my transmission shot in my car 2 weeks later, they found a way to connect a minor transmission repair to my radiator and gave it to me for free. Saving me, what could have been, 100-1k at other stores. Their customer service is off the charts, very knowledgeable and professional. I will continue to bring my car here for the coming years.

Everyone was very nice! Explained things clearly. Fair pricing! Super quick service! Would…read moredefinitely recommend!

Took my vehicle here to have the exhaust worked on. When picking up the vehicle my car had massive…read morescratches, and dent on the front end. Talked with owner to get security camera footage and they only have "live feed" and will not take responsibility for the damages. This cars paint is corrected and has no scratches anywhere till I brought it here. Would give it a 0 star review if I could. DO NOT RECOMMEND!

I started going to Christian brothers when I first moved here from out of state and found out I…read morewould need a safety inspection before registering my car in the state of MO. They were so kind to me and walked me through everything I needed, not to mention it was super speedy! Fast forward a few months later when my cars check engine light came on, they got me in asap. The front desk ladies are absolute gems, they kept me informed the whole way through. My car is always fixed and back to me in record time. I appreciate them doing a courtesy inspection on my car each time it is in, they never have made me feel pressured to do any additional work unless I wanted it done. I've been here a few times now, including for oil changes. Each visit I know I am in good hands. They even offer a courtesy vehicle and will drive you where you need to go. They might be priced higher than some surrounding shops, but the service you receive is quality.

This place sucks. If getting service is anything like the person on the phone trying to make an…read moreappointment for an oil change. I would never give you my service. I needed to give all of my info and she still did not know pricing. Please have someone else answer your phone we have 3 cars in our family and was ready to have all of our car's oil changed. I am still holding while tying this. Not good at all, and what a horrible representation of your O'Fallon branch. I will not come or recommend your location ever!

Great work at a fair price. Very happy with the diagnostic and work they did. I recommend them if…read moreyou got a car issue, particularly transmission.

We've been taking everything automotive to Ted over here since around 2011 and I gotta say, you…read morewill not find a better mechanic. He and his guys are as honest as the day is long, they will not sell you something you don't need and they'll even try to help you find ways to, not necessarily by pass things to be done, but the most economic way to go about your repairs. Dollar for dollar, they are hands down the best repair facility I have ever found, but especially in the area!

I'm SO happy I went with complete auto body. Obviously needing to go to a body shop isn't fun for…read moreanyone, but complete auto body was awesome. I had gotten estimates from a few places and no other body shop treated me the way this one did. The customer service was phenomenal, professional, and prompt which I really appreciated because a lot of the time these types of places are very intimidating for someone who's young and doesn't know a lot about cars. My car looks flawless and I loved how they were able to get me in quickly and complete the job quickly while maintaining extremely high quality work for a fair price. I would highly recommend complete auto body and will be coming back here if I ever have the need to!

Reasonable priced, wonderful communications on status of completion in a timely matter…read more Would highly recommend their services! Solid business...............

They do not honor their warranties. They are very unprofessional. He calls himself an emergency…read moremobile mechanic but tells me I can't get an appointment until a week out after he scheduled an appointment on Tuesday. Failed to show up failed to respond to text. Fail to respond to phone calls I did not hear from him until Friday and that's after I made a post on yelp and his website on Facebook other than that, he would not respond to text or phone calls. I've had to spend over $1500 to get something repaired that should've been covered under warranty because it was slowing and stopping my business, and due to his unprofessionalism and miscommunication, he makes unprofessional upfront, but when it comes to honoring his service, you can't depend on him.

Came to Missouri for the holidays and we'll my car didn't like the cold snap. I had a plastic part…read moreon the oil housing that had cracked and oil was leaking. Richard came to my location, made his assessment and informed me of the problem. He ordered the part was out the next day for several hours replacing the part. In the 30 degree cold . I couldn't be more happy with the customer service and the mechanical expertise. And I drove home to Florida without a problem. Thank you so much again Richard.

Excellent service. We have used Olympia for years. Derrick is always so extremely helpful…read more Recently had the brakes replaced & job was done quickly with no issues.

Thorough, honest, and to the point. Trustworthy. The only downside is that you have to generally…read morewait to get your work schedule but the wait is worth wow