I took my Range Rover in for service after receiving and agreeing to a quoted repair cost. A day…read morelater, I was contacted and told an additional part was needed, increasing the cost by $400. I approved the extra charge, but when I got my vehicle back, the original issue was still not resolved and my check engine light remained on. They told me they could continue looking into it, but also mentioned that these types of warning signals "sometimes happen," which didn't give me much confidence. On top of that, I noticed my car was returned without proper care there was dirt left in the back seat. At this point, I no longer trust this shop to handle my vehicle. I will be exploring legal options and recommend others proceed with caution when considering their services.

I took my Chevy Bolt into Carrectly after a minor accident. They process was very easy and they are…read moreso nice and very communicative, especially Oliver. Even the garage waiting area was cozy and had a unique vibe. They ended up dropping off the vehicle to my apartment which was a lifesaver. The car looked brand new and they had vacuumed and cleaned the car both inside and out. Very happy with the service.

Carrectly Auto Care provided an excellent experience from start to finish. The team was…read moreprofessional, responsive, and easy to communicate with throughout the entire process. They were very transparent with pricing, delivered exactly as promised, and paid great attention to detail. The quality of service truly stands out, and it's clear they care about customer satisfaction. If you're looking for a reliable and trustworthy auto care provider, Carrectly Auto Care is definitely a great choice.

Carrectly Auto Care provided a smooth and professional service experience. The staff explained the…read morework clearly and kept me updated during the process. The repair was completed on time and the car was returned in good condition

This place cannot be trusted Please do not take your car…read morehere They are not honest mechanics and take advantage of people and their money which is not good business Shame on you!

AVOID THIS PLACE AND SAVE YOURSELF THE GRIEF!! I brought my…read morecar here in good faith, trusting this company to diagnose and fix an issue on a vehicle that was fully drivable when I dropped it off. While they attempted to make repairs, they instead damaged another part of my vehicle, leaving it in worse condition than when I arrived. What should have been a straightforward repair turned into an incredibly stressful experience. I was left dealing with new problems that did not exist before, wasted time, unnecessary anxiety, and the burden of figuring out how to fix damage they caused. No accountability, no proper resolution--just excuses. A mechanic's job is to repair vehicles, not create additional problems for customers who trusted them. This experience has caused significant stress and disruption, and I would never bring my car back here again. Because of how this situation was handled, I will be filing formal complaints and taking further action, including: * Chicago Department of Business Affairs and Consumer Protection (BACP) * Illinois Attorney General - Consumer Protection Division * Better Business Bureau (BBB) * A civil lawsuit to recover damages caused by their negligence Future customers deserve to know what kind of operation this is before trusting them with their vehicle. Learn from my mistake and take your business elsewhere.

Dave is an honest mechanic. Quick quality work. Explained to me thoroughly what was wrong and…read moreshowed me why it needed to be repaired. I'll definitely be back for work that needs to be done on my car.

Dave always does an excellent job for a very reasonable price. He is also very responsive and…read morenormally gets us in within a day or two.

I highly recommend Ogden Automotive. It's the best and only place my family and I go to for our car…read morerepairs. Love these guys, they're fast and the prices are fair. Paul and Elias are both super cool dudes and both very knowledgeable and fun to talk to. 5 out of 5

Very good place - they're careful not to do stuff that really doesn't need doing but do the…read morenecessary stuff the way it should be done. Had brake pads & rotors all around, transmission flush + general tweaks & inspections. Communication can be erratic but I think that's just the way things are at a busy shop

I had been going here for years. Last night (April 2026) while watching my truck via GPS, I saw…read morethey were driving my truck after hours (10-11pm CST) for their personal use at 32nd & Halsted. When confronted with screenshots, Wayne stated multiple times that it was not him [personally] and he did not care. Never getting my funds or service again. Trash. I encourage you all to use an AirTag or other tracking device to see for yourselves. Be best.

I hate to leave such a poor review because I really like Wayne. I have been a customer 10+ years…read morebut I'll never go back. Last time I got my brake pads replaced. After Driving off my dash lights up like a christmas tree. Check Abs, check brakes, power steering, plus a few others. All these lights came on at the same time. This had NEVER happened before and just so happened to start RIGHT after they did the work. I brought it back immediately. Wayne's guy in the garage proceeds to gaslight me and say these lights have NOTHING to do with the work that they did and that it was a computer issue. Lies. These lights have lit up my dash for months. They come and go. Another mechanic verified that this was the result of poor work when changing my brakes and now it is really expensive to fix. And now that the sensor for my abs is messed up, getting other work done on my car triggers more related sensors. Now tmps is going nuts as well. My car had ZERO computer issues and ZERO abs issues before theh did my brakes this last time. They should be responsible for these repairs! But they proved to be dishonest! If you make a mistake, OWN UP TO IT! I can respect that and have been loyal for years. Wayne is great but the guys in the garage really screwed me this time and tried to make it seem like they didn't. For this I will NEVER patronize them again and don't recommend that anyone else do.

I've come here a number of times and always had a great experience. Orlando and the team are…read morehonest, reliable, fair and quick. Whether my car needs regularly scheduled maintenance or just an oil change, I come here for everything. I appreciate how honest they are, once telling me "you drive so little, you could probably skip the next maintenance alert and wait until you hit a mile threshold." My suggestion on process is: 1) Call ahead and schedule an appointment 2) Leave a few minutes early to find nearby street parking 3) Walk up to the door, which is a bit hidden, and ring the doorbell

I had difficulty with my heat blowing in my Nissan Sentra. I needed a new blower fan. Orlando got…read moreit done in one hour and I was out. On point.

went today recomended by someone who told me they were good…read morethey are very good , they took care of me very honest and knowledgeable people Miguel is a good man

I've went for regular maintenance twice and left with my vehicle perfectly running each time. These…read moreguys are awesome at what they do. Quick, efficient, and professional. Would definitely recommend. Note: Bring cash with you.

I've tried to get my oil changed here a few times. Usually they are too busy and aren't taking any…read morenew cars or don't have room in their lot to fit another car. Recently I tried again and luckily was able to drop my car off. The staff is nice enough and communicative with next steps. The price for my car (synthetic oil) was on par with other auto shops in the neighborhood. Our car was ready quickly and they called to let me know. Nothing crazy. I'd definitely go here again, as it's close by and walkable for me. I just hope the next time I need an oil change they have the room for my car!

Came in for an issue I was noticing with my car, they quoted me $7k to get "everything I needed…read morefixed". Went somewhere else based on what I was told needed done and paid $1.2k for what I actually needed done.

I'm going on a road trip soon and needed an oil change ASAP so I called around to inquire prices…read morefor a lexus RX 330. Eric answered the phone, he was very polite and honest. He told me it was kind of busy but if I came in the next hour he could get me for HALF THE PRICE everyone else was asking for. ($30) The shop was clean, cool, and spacious. Thank you Eric for being so professional and hospitable. I'm bringing everyone to your shop!

Came in yesterday because my car was making noise. George put my car on a lift, explained what the…read moreproblem was in detail, made a quick fix and sent me on my way. I would have paid hundreds of dollars for a new part, but he told me that there was no need and refused to charge me for his time. Honest, kind and professional. Suffice it to say, I think I've found my mechanic for life.