1. Mobile Electronics

    1. Mobile Electronics

    0

    Meriden, CT

    Mobile Electronics

    4.3 (22 reviews)
    Closed Closed

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    Ask the Community - Mobile Electronics

    Review Highlights - Mobile Electronics

    They were very courteous, did not charge any extra for the issues they ran into, and did a great job with the install.

    Mentioned in 5 reviews

    Read more highlights

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    Verizon

    Verizon

    2.0
    (24 reviews)
    $$$

    I have been using Verizon as my cell carrier for over 25 years. Whether it be a phone upgrade,…read morequestions, or service issues the staff has always been very knowledgeable and helpful.They once gave me a better plan for less money without me even asking for it. I have also been very pleased when calling for online technical support, or building issues.

    Got a quote online. I was interested in signing up but decided to go in to the store as I like…read moredoing these things in person. Since I got a quote online, I went in knowing what plan I wanted, the phones, and knew the pricing. The manager did not want me to get the plan I asked for. I was very clear of what I wanted but I had to repeatedly tell him this. I had to keep telling him I was sure of the plan I wanted because he kept insisting I take the higher priced plan. He proceeded to start the process to sign me up, and when he gave me the quote and paperwork, it was made out to the most expensive plan and with a tablet I did not ask for, need, or want along with watches that I also did not want. I told him AGAIN that the plan he kept talking to me about was not the plan I wanted. I wanted the most "affordable" plan they have. I told him to please redo the paperwork to reflect the plan that I told him I wanted over ten times and to take out the tablet and other crap he added that i didn't want. He told me he would not do it for the plan I wanted. This is predatory behavior and I would not recommend anyone come to Verizon. He obviously wanted to make a sale and only cared about the sale and what he needed as an employee. He did not care for me at all as a customer or my needs. He understood exactly what I was asking for and what I wanted. But he decided to ignore me and my needs as a customer so that he could meet his goals. Imagine what he does to elder people or those not knowledgeable with this type of behavior or those who don't pay attention. NOT OKAY!!

    AT&T Store

    AT&T Store

    1.5
    (12 reviews)
    $$$

    If you are looking for an honest hardworking and professional person go see Destiny R. She was…read moreincredible, professional and knowledgeable, she remind me of why I continue to do business with AT&T to begin with. Excellent service. Thank you for your hard work and dedication is so hard to find people that care now in days.

    Beware you will be taken advantage of!! Came in with my mom in hopes of getting the well-publicized…read moredeal for the iPhone 15 at massive discount with trade in. Sales associate told me that was only online and in store our phones were worth only $100 of trade in value. I pushed back, showed the fine print online that said nothing about being online only and they still wouldn't do the trade in for me. My mom needed the new phone so she went through with the purchase in store, and we were under the impression we'd get the trade in value as stated earlier. The transaction is over, phones are switched and the sales associate says "ok you can take your old phone we don't need it", so we didn't even get the trade in value from it. Later that same day I'm trying to do the online order for my phone, and I go to a different ATT store just down the road in Wallingford to ask a quick question, tell him what the sales associate told me up the road, and he said your phone has over $800 trade in value, even in store! So he did the upgrade for me right then and there. Feel bad for my mom because she could have saved a lot of money if we just left the store and went to a different store without lying associates.

    AT&T Store

    AT&T Store

    2.2
    (10 reviews)

    I had great help from Ashley this morning at the Wallingford store, after some frustration setting…read moreup a new prepaid phone purchased elsewhere. Ashley's high quality customer service was refreshing, her knowledge was on target, and she was able to resolve my issues quickly. This experience helped renew my faith in AT&T as a communications provider. Ashley provides customer service value like it's meant to be. I hope Ashley grows in her profession. Dave

    Do yourself a favor and go to another store. Ashley, the store manager is rude and confrontational…read more I bought the 55+ plan with internet and 2 phone lines. I only wanted a new phone and an upgrade on my plan but the 55+ sounded too good to be true, and it was. The internet lags, I returned the air hub box so my plan automatically increased even though I was assured it would have the proper speed for the devices I have at home. They put my phone number that I've had for 25 years on an old phone I brought in instead of putting it on the new iphone that I purchased there. They also put the installment plan on the old phone. I'm trying to get rid of one of the phone lines now that the plan costs more because I'm not keeping the internet but they can't disconnect a line with an installment plan on it. They are unable to transfer the installment plan to my new phone. I got an email with my new bill a few days after the purchase. I was told it would be $99 on one bill but I got a $197.65 bill for the two phone lines and a seperate bill for $65 for the internet. Ashly will not help or admit that they made a mistake. She blames me for not "listening" when the agent described the plan. Yam is the agent. He is very nice but made many mistakes-too many more to bore you with. Stay away from this store, the worst AT&T experience ever. I wish I knew I could have fixed my old phone and not bought anything but of course they didn't tell me to just replace the glass :(

    Mobile Electronics - mobilephones - Updated July 2026

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