Avoid at all costs. Safelite will try anything to avoid using factory glass. They will ghost you…read moreon communication and feed you false promises. If you are a Tesla owner, definitely avoid, since they lack the resources and knowledge to recalibrate the front camera system. It will be a painful frustrating experience from start to finish "maybe" . The business response is a lie. They told me it would not be a problem to get factory glass, and they had a district manger on top of the procurement. I had no problem paying for OEM glass, they just don't want to go through the effort to do the work. Quit being liars.

Completely painless experience. Very quick quote on-line,…read morekept me updated regarding the appointment, showed up on-time and went above and beyond to replace the back glass. If you have an older Toyota, you'll want to ask for "Sleyton". He is extremely knowledgeable and got the job done in a very timely fashion. 10/10 will recommend to anyone needing glass replaced quickly!

Ryan's Auto Glass was awesome, easy to schedule for a chip repair with our insurance for our used…read moretruck. We did not notice that it had a chip when we bought it. Then we got to Ryan's and they said the chip was already repaired, nice honesty from this company. Will probably eventually have windshield replaced but Ryan's did not push us into doing that. When we are ready, we are going to Ryan's!

Three tries to replace a windshield on a KIA Optima, it never got replaced. The wrong equipment…read morewas ordered each time. I do not recommend this business. Had to use another business instead.

Can't recommend this business enough. Do great work with a quick turn around and reasonable…read moreprices. Thanks, Registers Glass for helping me with my projects!

They are amazing! Their service was quick, efficient, and very professional. Had my Tesla side…read moremirror installed in two hours. Other places were hesitant to work on it but they weren't. Thank you!

Attention to Detail Missing on this Repair:…read more I recently got a rock chip on my windshield and contacted my insurance company to have it repaired. They recommended a different windshield repair provider, but I chose to go with Novus since I had worked with the owner, Alan Paul, on previous repairs. Alan reached out to me on Saturday, September 6th to schedule the appointment. I brought in my SUV for the windshield replacement, but unfortunately, I encountered several issues with the repair. The technician seemed unfamiliar with reinstalling the sticky pad for the Touch Keypad Entry System on my windshield. He removed the keypad, stuck it onto the adhesive pad, and then tried to apply it to the glass. This resulted in a large air bubble underneath, as the correct method is to adhere the pad to the glass first before attaching the keypad. I contacted Alan about the problem, and he assured me that a more experienced technician would correct the issue. We scheduled a follow-up appointment for the following week. However, when I arrived, the same technician was assigned to fix it. He told me, "I know how to fix it now--I brought my credit card," and proceeded to use it to try to smooth out the sticker. Despite his efforts, the new sticker still had several white spots that looked like either scratches or air bubbles. I wasn't satisfied with the result, so I took my SUV to the Toyota dealership's accessory shop for a second opinion. They advised me to let the sticker sit in the sun for a month and return if the issue persisted. While showing the Toyota service manager the issue, we noticed the plastic trim around the windshield wasn't fitting properly and kept popping up. Upon closer inspection, it became clear the Novus technician had broken the plastic trim and reattached it without informing me. In the meantime, I had to drive to Asheville, NC for business. After returning, I washed my SUV and noticed the windshield wipers were misaligned and resting on the hood--clearly not reinstalled correctly. Thankfully, I didn't encounter any rain during the trip. Eventually, all the issues were resolved: the keypad sticker was replaced, the broken trim was fixed, and the wipers were replaced and realigned. However, the entire process was frustrating and time-consuming. The lack of attention to detail from the technician created unnecessary problems and multiple return visits. Based on this experience, I can no longer confidently recommend Novus for windshield repairs.

My son cracked his windshield last week and needed a new windshield. The price quoted was…read morereasonable, the service technician showed up to our house on time, and the glass was replaced quickly. This business made the process effortless and cost effective. I appreciated that I was able to work while the installer worked on the car and interacted with my son. A seamless operation. Would definitely use them again.

A representative was walking through my neighborhood in Conway, SC after doing some work across the…read morestreet. He saw the cracks in my windshield and knocked on my door. My Durango is 7 months old and had two cracks already. I am not the type who likes to be bothered when I'm off and home, but I'm glad I opened the door this time. The rep explained who he was, and why he was in the area. I explained to him, that one crack had recently been repaired and filled by another glass co. The second I had just received a week ago. I had already got the repair approved through my insurance company, and had an appt for the 7th. He explained that they were a smaller local company, which I prefer. And they were approved to do work through my insurance carrier. (I told him who my ins company was). He had their number in his phone. He called, and in less than 5 min I had changed from the other company to Showtime to have my windshield replacement done. I arrived ten min before my appt and they took my vehicle right in. The shop waiting area is bright and clean. Just like advertised they have free snacks, plus video games, a pool table, large video monitors on wall, I'm sure I'm forgetting something. The tech who worked on my SUV kept me updated on the process. He was polite and professional. (I must apologize, I do not remember his name, but he is from the west and loves off road Baja racing). In a little over an hour my vehicle was returned to me, repaired and with all of the traffic safety sensors recalibrated and working properly. My vehicle was neat inside, no trash or dirt left in it. Other than a few fingerprint near the rear view mirror, their was no evidence of a repair. (I only noticed this cause as my girls say, I'm a freak about clean glass). I have driven the vehicle for the last couple of days, and it has rained almost constantly since the repair. No water leaks, nor any wind noise or undue sounds. Our Durango looks like it did when I took it off the dealers' lot the day I bought it. I'm am very pleased with Showtime and their work. I will gladly recommend them to anyone that needs glass repair on their vehicle.

Something smashed into my windshield while visiting my family in Myrtle Beach, and I needed to get…read morea quick fix. These guys provided great, efficient service at an extremely fair price. Highly recommend!

I would give no stars if I could. They took $150 to order a windshield and then ghosted me. They…read morewill not respond to phone calls or texts, and I have yet to have my windshield replaced. They are thieves and a scam "business." Do not give them any money upfront!!!

these guys are amazing and there service's are very well worth it , if I ever need a window…read morereplaced I will be using this business!

Jose C. came to my apartment to fix my sedan window, he did such a great job! It can take a couple…read moreof days to get an appointment, but that's because they do such good work.

Great service. Repair done as scheduled and ahead of time. Other businesses need to use their…read morebusiness model of price and service