Updated photos on my recent experience with Port City Collision…read more Brought in a car needing some exterior bodywork, ended up with a vehicle gutted by flames. After a month no attempts at reasonable compensation for their negligence.

While my 8 month old vehicle was being repaired for fender damage, they set the car on fire. Don't…read moretrust this company.

I had never needed a body shop before. I called a Wilmington body shop b7t was told they don't…read more work on my car type. Thankfully, they gave me a list of three recommendations. I called the first on the list, which was Jeff Shepherd's Ultracolor in Castle Hayne. I spoke to Pat, who said to come over now. He gave me an estimate, scheduled me within a very short time, and completed the job ahead of schedule. The cost was very reasonable. Pat was such a pleasure to work with. I highly recommend Jeff Shepherd's Ultracolor.

On 2018 had to repair the bumper in my car. I was new in the…read morearea and didn't know a decent and honest body shop to fix it. I searched the internet and asked friends, family and car dealers and they all recommended me Ultra color. They handled all paperwork with insurance and fixed my car really good and happy with the time they took to fix it and quality of work. They are the best in town and are here to stay for long time unlike many horrible low quality shops. I have been recommending them to family and friends. I wish we had more shops like it in Wilmington.

Fantastic service! We had a super deep scratch on the car that looked like it would be a repaint…read more They were able to fix it as good as new for a reasonable price we could afford! I never thought it would turn put this great! Nicest people in the world as well. Thought we would have to live with a scratch but they did an amazing job faster than promised. Will use them again 100%! Nice big clean shop as well.

The Car Guys are excellent. They saved my day. The service, quality and value of the experience was…read moreoutstanding. Would recommend!

Gotta give a HUGE shoutout to Chris and the entire team at The Car Guys! They over delivered on…read moreservice and did not stop working until they had multiple problems solved. Highly Recommend !

Brought my car in to add some shiny black PPF to the roof and trunk, as always Phillip and his team…read moredo great work. My car is always ready when promised. They go above and beyond in customer service, and pricing is very fair for the great work they do! I will always bring my vehicles to them customer for life!

I recently brought my JL Wrangler to this body shop for repair work, and to be fair, the exterior…read morebodywork itself was done very well. The paint and body repairs look excellent, and from the outside the vehicle looks great. Unfortunately, the condition of my vehicle when it was returned was extremely disappointing. The entire interior was covered in sanding dust from the body shop. Dust was on the seats, dashboard, vents, and throughout the cabin, and the inside of the vehicle still smells like a body shop. My Jeep was brought in clean and well cared for, but it was returned in a condition that felt careless and unacceptable. My biggest concern is that this fine dust has been circulating through the vehicle, raising concerns about what I am now breathing in while driving. When I brought this to their attention, the response I received was simply that they would "wipe it down" because they do not have a detailing department. For a vehicle returned in this condition, that response did not feel adequate. Quality bodywork is important, but so is respecting a customer's vehicle. Based on my experience, anyone using this shop for body repairs should strongly consider negotiating enough off the final bill to have the vehicle professionally detailed afterward, because the cleanup standard here fell far below what should be expected.

Fantastic service! Jim was great at communicating every step of the way while my car was being…read morefixed.

I recently needed some work done on my son's Jeep Compass. I looked at reviews for several…read morecompanies and decided to go with Lunar Low Automotive. I usually do most of my own automotive work, so needless to say, I'm pretty skeptical when it comes to repair shops. After diagnosing the issue, Dave called me with a price. It was right around what I expected, so I told him to go ahead with the repair. That afternoon, I got the call that the Jeep was ready. Dave said, "Hey, I have some good news--it's cheaper than I quoted you." I was honestly surprised. They could have easily charged me the almost $200 more that I was originally quoted, and I probably would have never known the difference. But they didn't. They were honest and upfront about it. Needless to say, going forward, Lunar Low Automotive will be my first choice whenever I need automotive work done, and I will recommend them 100% to anyone looking for a trustworthy shop. It's a great feeling knowing that honest and trustworthy garages are still out there. Thank you, Lunar Low Automotive, and especially Dave! You've definitely earned my business and recommendation.

Nothing but great things to say about Dave and his crew. Been taking care of my Hummer for years…read more Honest and reasonable. You can trust they will do right by you. Thanks Dave!!

I strongly don't recommend this place especially for a mechanical repair. They do the bare minimum…read moreto get the job. My car had under 15,000 miles and warranty didn't cover what they didn't repair and it was clearly caused by the accident. From 50 yards away you can see where they painted the door and I had to go back to a shop multiple times and pay out-of-pocket for repairs that were clearly caused by the accident. The person had to deal with was very aggressive assertive. He did not update me until things were done. He didn't inform me of the damages properly. He lacked knowledge, bedside manner basically all of the skill sets needed to perform the job that I thought I would be getting. I've been in the automotive industry for 20 years and wish I would've had more information to have found a reputable shop in this area.

Great service and staff. Was able to get my car in quickly and they did a great job. Super…read moreservice!