I had an outstanding experience getting my windshield repaired and just had to share. Will came out…read moreto my house and fixed a chip in my new truck within hours! He was professional, on time, and clearly takes a lot of pride in his work. The repair turned out far better than I expected, and you can barely even tell there was damage to begin with. It's not easy trusting someone with a new vehicle, but Will completely exceeded my expectations. If you're on the fence about getting a repair done, don't hesitate--Will is the person to call. I'm incredibly happy with the results and would recommend him to anyone without a second thought!

On a long weekend trip to Southport, a dump truck kicked up a rather large stone which caused a…read moredecent sized star. Called Will early the next morning and the repair was completed by about 11 AM. Friendly, fast service and fairly priced. If I'm ever in the area and have a similar need, I'll call Will!

I was looking to get my hood and roof repainted as the roof was starting to show little pock marks…read more The hood also had discoloration due to being kept outside and had a leaf print. I brought it into Damien's for a quote and met with Damien. He provided me a very reasonable quote and said that his office manager would schedule the appointment. My car was finished in a few days and it the exact color match. It looks amazing. They were a pleasure to work with. They were accommodating and finished the job on time. Extra bonus are the sweetest two shop dogs you'll ever meet.

Stop using student's to do all the work. Poor workmanship…read moreHugh spaces where water could get in the car. Had a full tank of gas someone suck it all out. QUALITY of work was bad, look like bumper is going to fall off anyway now. Just keep riding by that joint please believe, I warned you, First thing Damien ask you is how much the insurance com. giving you so, he can take it ALL. That my opinion!!!!

Attention to Detail Missing on this Repair:…read more I recently got a rock chip on my windshield and contacted my insurance company to have it repaired. They recommended a different windshield repair provider, but I chose to go with Novus since I had worked with the owner, Alan Paul, on previous repairs. Alan reached out to me on Saturday, September 6th to schedule the appointment. I brought in my SUV for the windshield replacement, but unfortunately, I encountered several issues with the repair. The technician seemed unfamiliar with reinstalling the sticky pad for the Touch Keypad Entry System on my windshield. He removed the keypad, stuck it onto the adhesive pad, and then tried to apply it to the glass. This resulted in a large air bubble underneath, as the correct method is to adhere the pad to the glass first before attaching the keypad. I contacted Alan about the problem, and he assured me that a more experienced technician would correct the issue. We scheduled a follow-up appointment for the following week. However, when I arrived, the same technician was assigned to fix it. He told me, "I know how to fix it now--I brought my credit card," and proceeded to use it to try to smooth out the sticker. Despite his efforts, the new sticker still had several white spots that looked like either scratches or air bubbles. I wasn't satisfied with the result, so I took my SUV to the Toyota dealership's accessory shop for a second opinion. They advised me to let the sticker sit in the sun for a month and return if the issue persisted. While showing the Toyota service manager the issue, we noticed the plastic trim around the windshield wasn't fitting properly and kept popping up. Upon closer inspection, it became clear the Novus technician had broken the plastic trim and reattached it without informing me. In the meantime, I had to drive to Asheville, NC for business. After returning, I washed my SUV and noticed the windshield wipers were misaligned and resting on the hood--clearly not reinstalled correctly. Thankfully, I didn't encounter any rain during the trip. Eventually, all the issues were resolved: the keypad sticker was replaced, the broken trim was fixed, and the wipers were replaced and realigned. However, the entire process was frustrating and time-consuming. The lack of attention to detail from the technician created unnecessary problems and multiple return visits. Based on this experience, I can no longer confidently recommend Novus for windshield repairs.

Great experience -- through a series of unfortunate events I had my windshield replaced three times…read moreover the last couple of years. Novus has always been accommodating and friendly.

Brought my Nissan in for an estimate on the inside rear passenger door panel that had been…read morecompletely dislodged when I backed out of my garage with that door open. Yes - dumb and embarrassing.. But the two gentlemen that came out to check it out reinstalled it - got all the electricals reconnected and sent me on my way with charging me anything!! I was expecting to have to get an estimate, pay my $250 deductible, risk my premium increase or cancellation and all it cost me was a smile and a hug for these amazing humans that chocked it all off to Karma!! Will always send everyone I know to this shop .. I am loyal for life

Great service from start to finish, Desmond was a godsend by helping me through the repair process…read moreand getting me back on the road. Thanks to Desmond and his team.

After the snowstorm a rock hit my windshield while driving…read more I reached out to my insurance company on Friday and Safelite repaired my windshield on Monday Technician came to campground where we were camping He was done in 20 minutes Awesome job looks great No out of pocket my insurance company covered it

The revi that was 5 stars was not me. I would not give…read moresafelite autoglass 1 on all categories. Here why I replace my glass in Augusta of 2024 from a rock that hit the windshiel. All went great after I drove in Vir to Nc I had not problems The next day around 12 I notice the windshield wad cracked call safe lite for an appointment. Well when I arrived this for the inspection under warranty, it no covered and I asked why. See micro dot here which was about the size of a pin tip . This is not covered under warranty. To replace it is $500.00 dollars. Their warranty are useless I will never use them again.by the way they took photos I so do I

Gary was excellent to deal with. He addressed my issue quickly and efficiently and had a repair…read moreappointment scheduled right away while it took others days to even call me back. Blaine the technician was prompt,courteous, and extremely professional. I high recommend Associated Windshield Specialists of Myrtle Beach

On our way to Longs SC we had a rock crack our windshield and it was large enough it would need…read morereplaced. When I called and explained our scenario and needing the repair the next day which was a Saturday they said they would try to get a mobile tech to take care of our windshield. In less than 20 minutes they had called our insurance and secured a mobile tech to come out to fix our windshield. They were so helpful and the tech that came out for us came in on his day off to help us out. If we are in the area and needed a windshield replaced I would use their services again.

Something smashed into my windshield while visiting my family in Myrtle Beach, and I needed to get…read morea quick fix. These guys provided great, efficient service at an extremely fair price. Highly recommend!

I had a small chip in my windshield. I stopped by to see what can be done about it. It was filled…read moreand repaired in a matter of ten minutes!!!! The guys were all a pleasure to deal with and very professional. As I attempted to pay for the service, I was advised that there was no cost! I can't thank them enough for repairing my windshield so fast. They have a lovely waiting area with a pool table, video games, drinks and snacks so you wont be bored had you have to wait. I love to support small businesses and will 100% recommend them to anyone needing a windshield repaired. Thank you again!!

Can't recommend this business enough. Do great work with a quick turn around and reasonable…read moreprices. Thanks, Registers Glass for helping me with my projects!

They are amazing! Their service was quick, efficient, and very professional. Had my Tesla side…read moremirror installed in two hours. Other places were hesitant to work on it but they weren't. Thank you!

Completely painless experience. Very quick quote on-line,…read morekept me updated regarding the appointment, showed up on-time and went above and beyond to replace the back glass. If you have an older Toyota, you'll want to ask for "Sleyton". He is extremely knowledgeable and got the job done in a very timely fashion. 10/10 will recommend to anyone needing glass replaced quickly!

Avoid at all costs. Safelite will try anything to avoid using factory glass. They will ghost you…read moreon communication and feed you false promises. If you are a Tesla owner, definitely avoid, since they lack the resources and knowledge to recalibrate the front camera system. It will be a painful frustrating experience from start to finish "maybe" . The business response is a lie. They told me it would not be a problem to get factory glass, and they had a district manger on top of the procurement. I had no problem paying for OEM glass, they just don't want to go through the effort to do the work. Quit being liars.

Don't tell them you aren't waiting because then they will take their good old time. I left for…read morealmost four hours. Called me after 2 about service needed. I had an apt 10 scheduled for 10 mins after I dropped it off. Not sure what good that was . Then they pulled my vehicle in after I got back 1 he 45 mins later. Seriously. Apparently my time is worth nothing to them. They should know better to give me all this time to write a not good review to let people know how they treat you.

This place is okay, went in to get oil change and tire rotation for one of our vehicles…read more Afterwards, they tried to say there were some other services needed, I work for a fleet company, so I know those services were unnecessary. Everything else with this place was fine.