The customer service was terrible and the cleanliness was subpar I would not recommend this to…read moreanyone looking to go to massage. You're better off going down the street to a different one.

Lucy did an excellent job on my back without me pin pointing where I hurt. Very professional and…read moreexperienced. I highly recommend this place!

I have mixed feelings about my experience here yesterday. On one hand, the facility is beautiful,…read morevery clean, and the staff is incredibly welcoming. The massage portion of the facial was amazing and easily the highlight of the service. However, I don't feel the service was worth the price point. While the esthetician was kind and explained her steps, the actual treatment felt rushed, as if my face was just being "played with" rather than treated. Several of the masks and cleansers caused a burning sensation that wasn't addressed. Most disappointingly, I woke up today with my skin looking worse than when I went in. I also received zero aftercare instructions. I wasn't told whether to wash my face, what to expect regarding irritation, or how to maintain the results. Overall, it felt like a waste of money for a professional treatment.

Nice little spa here in Springs. I can't believe they've been here so long and I didn't know about…read morethem. Anyhow, place is cute with nice setup. Super clean and smells great--as you'd expect (but some places will surprise you lol). My esthetician was friendly and knowledgeable. She explained everything as she went through the facial process, probably until I fell asleep cause duh, spa day!! Facial went well. Face feels lovely. I didn't know this place was here before but I'll definitely be back.

Due to health reasons had to cancel my hair appointment on Arch 1. Tina usually did an excellent…read morejob cutting and styling my hair. I had been bed ridden for 3 weeks that continued for another onth. On Thursday I was finally able to walk again and called for an appointment for Friday at 11 am. I am always about 15 minutes early, and due to my age 92 havee to have help with everything. Tina was finishing up her client and a little over. She gets upset if I am early, as I have to sit in a chair with arms to get up. My nurse has to help me. Apparently Tina was angry about my having had to face my appointment on the 1st. She cut my hair dry and it looked great. I moved to get it washed. She washed it and not happy when I had to use the chair instead of te lounge chair. After that she would leave for 10-20 minutes , return and do a little ad leave again. She took time to take a lunch break. Wat usually takes an hour took over 2 hours. She usual charges $35 when it's cut ad $25 regularly. She charged me $50 and everyone was gone but me, y nurse ad Tina. I have never been treated so disrespectfully before. She primped herself and just wasted time. I will not go back there and certainly never miss an opportunity to tell anyone about the behavior of this woman. I wonder how much she claims of the cash that she charges. She doesn't take credit cards I was told, so it's cash only. What a sick way to treat a customer.

Lauren is the most kind and skillful technician. My nails look beautiful and she is a sweetheart.read more

I recently came here for a Swedish massage with my wife and I am so glad I did. Before I arrived I…read morefilled out a quick little check-in on the phone stating any surgeries or allergies I had and when we got there, it was a breeze checking in. The interior front portion of the place was very clean, smelled wonderful and had a lot of items that they sold that seemed really interesting. After getting checked in, I went to sit in their waiting area that had a few seats and very dim lighting so I was already getting relaxed while I waited for more relaxation. Once I got called back, I went into another dim room where I got ready under the sheets to begin my massage. I decided to get medium pressure and my masseuse, Jocelyn, was wonderful. Taking the time for the full 60 minutes, I could feel areas loosen while she massaged. I loved that the bed I was laying on was slightly heated and the warm towels and oil she used both felt and smelled wonderful. Once I was done, she was ready with a small cup of water and wished me an amazing day. The price for a 60 minute Swedish massage is $125 and well worth every penny. This doesn't include a tip, so be ready to tip these hard workers! They also offer a membership that I have been contemplating getting because of how well this location treated me for my first time having a massage. Next time I'll try their deep tissue option!

The owner Ina. There is no communication between ANY of the employees/Staff. I went in to verify my…read moreinsurance for acupuncture. They promised to call me back before my appointment at 1:30pm. Instead wanted to charge me $25 for a no-show fee, when I had already been there with my insurance card to be verified BEFORE I came in- did they no!!! Instead Ina the owner called to basically treat me like a child! I'm 68 and it's not my "first rodeo" !!!And another employee called me to see if I could come in earlier- see my point? I Just left there. A lot of nerve. Gary L/Owner Look at your cameras! And YES I've found a Spa much cheaper and more professional. It's better than your "energy". Which comes from things that are not of GOD!

I've been coming to Andrea for eyebrows for almost seven years and I only have ever had positive (+…read morerelaxing!) experiences at Serena Day Spa. They have relocated from their location in Coral Springs to a space within the Renaissance Spa & Salon but they haven't lost the special touch that I've experienced personally and witnessed over the years. Andrea surrounds herself with an amazing staff of women who are kind and amazing at their craft. Laurie, who helped me make my most recent appointment was accommodating and easy to schedule with. She also let me know ahead of time what COVID protocols were being followed. I know during this time the idea of having someone close to your face can be scary but Andrea and her staff take every precaution. Temperature checks are taken at the front and Andrea wore a mask and shield when she did my brows. They are also sanitizing between each of the services. I felt safe and at ease throughout the entire process. Thank you Andrea + the staff at Serena Day Spa for taking care of me all of these years - your kindness and care for your clients is unparalleled. I could not recommend this spa more highly. I will continue to be a customer for life!

I have been going to Serena since Andrea took ownership, she is the kindest most humble business…read moreowner I know Angie however, is my FAVORITE She has done my Brazilian Wax for the over 5-6 years, my daughter won't let anyone else do her brows!!!! We love her because she is so meticulous and has the sweetest spirit‼

My wife and I get a couple's massage every other month. The people there are very friendly and…read moreattentive to your needs. The hours of operation work well with most people's work schedules. Give them a try. They promise to rub you the right way.

After packing my house and sitting in a car for 3 days, I could barely walk. I had Kathy as a…read moretherapist, and she gave a wonderful massage. I would give the massage part a 4.5. I asked that she just do my back, and that was fine. When she did my feet, she only did one. Hence, the 4.5. The 3 stars are because (i) the AC was so freaking COLD, I could not relax; (ii) even the therapy room was WAY TOO COLD; and (iii) the bed heater took forever to warm up and never could match the AC. I won't be returning.

I had a wonderful experience at Lifestream Spa. I was serviced by Amber for a one-hour hot stone…read moremassage, and from start to finish, everything was exceptional. She was professional, attentive, and made me feel completely comfortable right away. Her technique was amazing, the pressure was just right, and the hot stones added such a soothing, therapeutic touch that helped melt away all my stress and tension. Amber truly has a special gift; her hands felt like magic, and I could tell she genuinely cares about her clients' well-being. I left feeling deeply relaxed, refreshed, and completely satisfied with my service. This was exactly the kind of self-care experience I needed. I highly recommend Amber to anyone looking for a high-quality massage, and I will definitely be returning to see her again very soon.

Fantastic experience. A beautiful atmosphere with fun slippers and champagne in a quiet room with a…read moreneck heating pad to relax before the treatment. The hydra facial was as expected with pleasing results. I enjoyed the whole experience.

I came to this salon for the first time after getting a recommendation. I was able to get an…read moreappointment same day for the evening. It's located in the lovely and tranquil Parkland city center. I got a gel manicure and pedicure. Ana (Anna?) took care of me and was very nice. The gel mani and pedicure were very relaxing but also more quick than other places. I wasn't asked on how I wanted my nails shaped, but they turned out well so that was ok. It's been a couple weeks and they're still there, but about a week ago one of the nails started chipping off. I'm sure that wasn't their fault. Also my pedicure didn't seem to last as long as other places. The nail tech noticed there was definitely something up with the consistency of the polish. Anyway, Anna (Ana?) and the other nail tech were very personable and I felt very comfortable there. The inside is very nice and relaxing. The prices are on par for the area. I plan on returning and hope to make it my 'usual' nail spa.

What an absolutely amazing experience! This spa is incredible. It is very clean and the…read moreatmosphere is relaxing. Virginia and Corina did a fantastic job. Can't wait to go back. I have already booked my next appointment. If you want to be pampered and given true one on one service, this is the place. Very personalized service.

Still amazing! I made sure to stop in and see Gen again this year and it was the best 60 minutes of…read morethe trip.

Superb care at this local Spa with a staff truly interested in helping others for pain relief and…read morefull body maintenance. Gen Spa is 5 Stars all the way and a great asset to our community.

Wowowow 10/10. We were greeted by May and Ellie for our couples head spa experience. We were…read morebrought back to this beautiful room. Your eyes a covered with this warm eye patch so you dont know what they are using. Im pretty sure ellie touched my soul because it was THE BEST head massage i ever had in life hah

This spa is truly a hidden gem. The facial was absolutely incredible -- my skin looked and felt…read moreamazing afterward. I only wish I had taken before-and-after photos to show the difference. I can't recommend this place highly enough. Next visit, I'm definitely trying the head spa service.