Got my IPhone8 screen replaced for $140. My home button no longer works and now have to use…read moreassistive touch.

They broke my iPhone but still charged me over $200. My home button is now broken and the screen is…read morepopping out of the frame. These guys are completely useless and will lie to your face. Would not recommend anyone to these imbeciles.

America companies should be grounded in hard work, integrity and customer first…read more Asurion should be reported for fraud and shady business practices. Spoke with several reps at Asurion to ensure the correct services were rendered and well I was sold products and service under false pretenses. Asurion puts in claims that were fraudulent. Lies to customers only to pass the coverup to other reps. When escalated to supervisors they endorsed the fraudulent insurance claims. Additionally, on recorded lines continued to endorse this business practice to upsell additional insurance packages just to get more services. Asurion is a scam, while I recognize that for some it works with relatively no problems that far outweighs the corruption and fraud that is happening up and down the organization. I am currently waiting for a manager to return calls to address this type of shady business practice. Before escalation to At&T and their corporate partnership teams. Yes I'm frustrated however, it's important that people know and are informed that this company should be avoided and reported for fraud. Two or their core values of customer first and act with integrity are not being acted at all levels of the organization.

Quick service. Very knowledgeable, friendly & helpful. Highly recommend. Wouldn't hesitate to use…read moretheir service again. Calvin was super!

ordered an iPad Air and was asked to prepay, was well over one thousand dollars for one with 1TB…read moreand cellular option. over one month later, called after 2 weeks, then called again after 4 weeks. Told there "is an issue in the warehouse". Was also told Mac Man would call me back with an update. Now 5 weeks later, I am frustrated and no iPad. No return calls to me. I'll have to try another angle. Not going to buy from these people again. Terrible customer service and no service whatsoever.

Bought a new iPad and external key pad less than 24 hours ago. Couldn't get the keypad to work…read moreafter charging it for approximately four hours. Took it in this morning and told them I couldn't get it to work. They said they'd look at it for a charge. What???? I was very disappointed in their response. Could have gone to Best Buy but wanted to give a locally owned store my business. Guess that was my first mistake. Must be nice to have so much business they don't care!!

When my PC had a program using all my memory, TC Teks saved the day! They saved everything they…read morecould and reinstalled it all including upgrading to Microsoft 10. My computer is working once again. The only downside was that it took a little longer than I had hoped for. The sign right beside the cash register says that most jobs only take 1-2 days. Well, I dropped the PC off on a Saturday and didn't get it back until the next Friday. I even had to call on Wednesday to see if it was one yet.

They were very reasonable price wise, fast and efficient. Explained everything in detail.read more

It would take way too long to write a review describing how helpful the staff & managers in the…read morestore were but they were amazing and saved me a ton of time and hassle!!

I wish I could give this store a zero star due to its horrible customer services. My story is…read moreshort and simple. I tried to return a malfunction printer. There was nobody at the Customer Service desk so I started looking for a staff. The first staff that I found happened to be the GM. I raised my hand and he spotted me. He started walking toward me and was called by another customer. Instead of helping me, he turned around and helped that lady. I let this one go. After he finished with that lady, he started walking toward me again and again was called by a different lady. He ignored me the second time and started helping this other lady. By this time, I had stood there for a good 15 to 20 minutes. Then I saw another staff walked right behind me. Instead of helping me, she helped another customer who had just walked in the door. I was denied customer service three times. I will never shop here again. I had told family and friends about this experience. I had called in to file a complaint.

Mike at Mad Computers dropped everything to get my machine back up and running. He gave me a couple…read moreof helpful tips as well. Reasonably priced and trustworthy. I highly recommend him.

Mike and the Guys at MAD are AWESOME. I had been looking to build a new PC for my Youtube channel…read morefor some time. Mike was will to talk with me in advance and helped pick out the parts what would work best for my build based on my needs. Let me tell you I'm blown with the attention to detail, and the price for the build, I honestly expecting more. The PC is a BEAST I love it! They also helped repair my girlfriends laptop, great price, great work, and done quickly. I love to support an amazing local business, MAD checks all the boxes for computer needs!

Amazing service. My phone call was answered quickly and accurately, and I was able to run in and…read moreget my car battery swapped out in minutes for a very fair price. Professional, smart, and they HAVE what you need in stock. Outstanding. Also I should mention that I am a female customer and was treated fairly and not talked down to. This matters to me and is not a common experience.

I was having trouble getting batteries to fit a megaphone. They couldn't get it to work either. So…read moreI was able to return it to the place I purchased it. Nice people. Great customer service!

Dealing with specturm is genuinely the most infuriating thing ive ever had to do. when upgrading my…read moreInternet I told him I didn't need a new modem and router and they insisted that I needed one and they shipped one to me anyways and now that I called back, they said " yeah they like to do that " and now I have to ship it back or else I'll get charged an extra $15 a month.

Waited over 45 minutes to return my equipment and still wasn't seen. The place is understaffed with…read moreonly two employees while 5+ people were waiting. One worker spent time typing on the keyboard and laughing to himself for 10 minutes before exiting as it appeared he was leaving for his shift. Another worker came out 5 minutes before he left. The two workers were working with a couple, but only one was on the list. I would think one worker would work with the couple and the other worker would take the next person in line. If I could give 0 stars I would.