Quick service. Very knowledgeable, friendly & helpful. Highly recommend. Wouldn't hesitate to use…read moretheir service again. Calvin was super!

America companies should be grounded in hard work, integrity and customer first…read more Asurion should be reported for fraud and shady business practices. Spoke with several reps at Asurion to ensure the correct services were rendered and well I was sold products and service under false pretenses. Asurion puts in claims that were fraudulent. Lies to customers only to pass the coverup to other reps. When escalated to supervisors they endorsed the fraudulent insurance claims. Additionally, on recorded lines continued to endorse this business practice to upsell additional insurance packages just to get more services. Asurion is a scam, while I recognize that for some it works with relatively no problems that far outweighs the corruption and fraud that is happening up and down the organization. I am currently waiting for a manager to return calls to address this type of shady business practice. Before escalation to At&T and their corporate partnership teams. Yes I'm frustrated however, it's important that people know and are informed that this company should be avoided and reported for fraud. Two or their core values of customer first and act with integrity are not being acted at all levels of the organization.

mid-2012 MBP suffered from the dreaded HDD cable failure. Contacted MacMan and said they could…read moreorder the new/improved Apple cable and have it in a couple of days. I was contacted and setup a time to have it fixed. OUTSTANDING customer service and staff. I didnt rate higher since they charged me quite a bit to replace a cable that took literally took 3mins to fix. Funny that the owner was walking out and stated that they offered military discounts yet charged me full rate to fix and offered no discount.

ordered an iPad Air and was asked to prepay, was well over one thousand dollars for one with 1TB…read moreand cellular option. over one month later, called after 2 weeks, then called again after 4 weeks. Told there "is an issue in the warehouse". Was also told Mac Man would call me back with an update. Now 5 weeks later, I am frustrated and no iPad. No return calls to me. I'll have to try another angle. Not going to buy from these people again. Terrible customer service and no service whatsoever.

They were very reasonable price wise, fast and efficient. Explained everything in detail.read more

OUTSTANDING CUSTOMER SERVICE! These guys are absolutely the best. I live in Florida now and Carlos…read morewas able to remotely access my computer to address the problem I was having. I would have been at a loss had he not taken the time to guide me through the necessary steps to fix the issue. Thanks Carlos!

It would take way too long to write a review describing how helpful the staff & managers in the…read morestore were but they were amazing and saved me a ton of time and hassle!!

I wish I could give this store a zero star due to its horrible customer services. My story is…read moreshort and simple. I tried to return a malfunction printer. There was nobody at the Customer Service desk so I started looking for a staff. The first staff that I found happened to be the GM. I raised my hand and he spotted me. He started walking toward me and was called by another customer. Instead of helping me, he turned around and helped that lady. I let this one go. After he finished with that lady, he started walking toward me again and again was called by a different lady. He ignored me the second time and started helping this other lady. By this time, I had stood there for a good 15 to 20 minutes. Then I saw another staff walked right behind me. Instead of helping me, she helped another customer who had just walked in the door. I was denied customer service three times. I will never shop here again. I had told family and friends about this experience. I had called in to file a complaint.

Mike at Mad Computers dropped everything to get my machine back up and running. He gave me a couple…read moreof helpful tips as well. Reasonably priced and trustworthy. I highly recommend him.

Mike and the Guys at MAD are AWESOME. I had been looking to build a new PC for my Youtube channel…read morefor some time. Mike was will to talk with me in advance and helped pick out the parts what would work best for my build based on my needs. Let me tell you I'm blown with the attention to detail, and the price for the build, I honestly expecting more. The PC is a BEAST I love it! They also helped repair my girlfriends laptop, great price, great work, and done quickly. I love to support an amazing local business, MAD checks all the boxes for computer needs!

Amazing service. My phone call was answered quickly and accurately, and I was able to run in and…read moreget my car battery swapped out in minutes for a very fair price. Professional, smart, and they HAVE what you need in stock. Outstanding. Also I should mention that I am a female customer and was treated fairly and not talked down to. This matters to me and is not a common experience.

I was having trouble getting batteries to fit a megaphone. They couldn't get it to work either. So…read moreI was able to return it to the place I purchased it. Nice people. Great customer service!