Great location It's very old and dated but is kept clean…read more Friendly staff Pool and hot tub have been closed forever Great value

We were in town for a memorial service and this hotel was comfortable and clean. Yes, the decor…read moreis a bit dated, but far better than other older hotels I've stayed in. They've updated some important things; there are charging outlets on the nightstand and Keurig coffee makers in the room. I liked that they use refillable bottles for shampoo, etc rather than the small disposable containers. I did not like the layout of the bathroom which was even less short-person friendly than a typical hotel. Seriously...I had to take a roll of TP and put it on the toilet tank because the holders were out of reach....and forget about trying to adjust the shower head...I would have needed a step stool for sure....at least it was set at an OK angle and setting. Staff were all very nice and friendly. We enjoyed the cooked to order breakfast which was not included but priced very reasonably. The yogurt bowl was around $5.50 and was delicious and attractively presented. Honestly I was expecting a blob of yogurt with some granola...this was much nicer and tastier. Coffee and juice are complimentary. The hot cocoa bar in the lobby was lovely and we really enjoyed all the holiday decorations.

Filthy and Unsafe. Hair all over shower. Dirty bedding that smelled like men's cologne. Also a huge…read moregap in door that does not allow it to close properly. You can see into the room from the hallway and could easily break into room.

This is our third year staying at the Fairfield Inn for our gymnastics state meet. Every year we…read morehave been extremely happy with the customer service and the location! The staff is always very friendly and helpful and this is what truly has us coming back. The breakfast is quite decent and great selection of foods (eggs, waffles, bagels, yogurt, breakfast sandwiches etc). They do have a small workout room (weights , a couple treadmills and an elliptical ). Their pool is on the smaller side but is never crowded. Location wise, it is right by the adventure commons If you are there for a sporting event. The mall (which has a movie theater) is right across the parking lot along with a couple restaurants. If you are in the area for an event- I would recommend staying at the Fairfield Inn!

I had a one night stay here & it was very pleasant. From checking in with Shannon & her exceptional…read morecustomer service to Jose and Gie(sp?) in the kitchen to the room was a positive experience. The hotel and my room were clean. I would stay here again for future needs. Thank you for a pleasant stay and experience. There was sufficient parking but you may have to park further session from the door. The parking lot was pretty well lit.

Yuck. If you like cockroaches crawling on the walls of your room or hanging out in the coffee cup…read moreyou left for three minutes on the desk, this is your kinda place. Bugs not your thing? May want to choose a different place to stay. On the up side, staff members are truly amazing and kind. Maybe the bugs just hang out above the first floor.

Located off the main road next to what I believe used to be an active mall…read more Chocolate chip cookies and water to greet you upon arrival. The location looks freshly renovated, and the staff were kind, courteous, and helpful with any questions. The room was clean and spacious, with hot water readily available, but it ran out in the middle of my short shower. My only complaint would be that I'm not sure why Hilton insists on having countertops and showers for tall people, and then finds the shortest toilet stools available, where your knees are by your ears.

I stayed here in December on a visit to our sister company. The room was very clean and the staff…read morewas friendly and accommodating. I don't have any complaints.

Enjoyed my stay. I came for work and will plan to book here for future needs. Very comfortable and…read moreeverything needed. My only suggestion would be to replace the sheer mesh blinds with drapes that can be pulled to block any lights. The very bright parking lot street lights lit up my room so bright I had to hang something in the window just to get some sleep. One of the highlights of the stay was the cute bar and restaurant in the lobby. Besides the super friendly staff, they have surprisingly good food. Their BBQ Stacked Burger is the best burger I've ever had! Customer service and comfortable surroundings go a long way for me. Because of that, I will be back!

We were visiting from California. When we arrived in our room there was an empty beer can in the…read morecloset. I had to leave the closet open to air out because it smelled. On our second day staying there my husband called the front desk to let them know we were going to be out for a few hours if our room could be clean . When we came back we could tell it has not been cleaned our request was ignored. The sofa bed was all metal wire you could not even tell it was a mattress. It even hurt just to sit on the couch. We stayed for 3 days in a suit that cost over $500 dollars not worth it.

Good clean hotel, very hard-working staff. Signs all over…read morethe lobby about their no party policy (and I had to sign an acknowledgement at check-in), made us wonder if they've had problems in the past. Had 2 rooms -- our king room had recently been renovated, looked great. Our room with the 2 double beds -- the key didn't work the entire stay, even when they rekeyed it, and it smelled funny -- looked like it had been renovated too. Took a while to find the pool -- there are no signs to direct you. The hot tub was recently removed so there is NO hot tub here. Didn't get to swim but other guests called the temperature "spring-like". Free breakfast was good but standard. There is a "bar" with pre-packaged drinks and slot machines in the lobby....that was a first for us. Would stay again!

This hotel has rude staff who have crazy policies. They do not allow you to hang out as a family…read more(in talking immediate) and eat cake or they classify it as a "party" and charge you extra. They also have removed their hot tub even though the pictures show one, and they have no cleaning wipes in their work out facility, or access to showers for their pool. It's clearly a hotel who don't like to clean up after their guest which makes me wonder if they even clean at all, and clearly do not care about having access to a shower for the pool- a health code violation

I love staying at the Quality Inn in Bradley. The rooms are always clean and the bed is super…read morecomfortable. We just spent a week at a fancy hotel and the bed was so uncomfortable. I put more into a place with the things you can't see. Quality Inn has a great owner that supports the community. The service is always excellent. Breakfast isn't just a granola bar and muffin but a fresh made to order breakfast that was really delicious! We got married at this hotel, had kids' parties, birthday, weddings, fundraisers, and memorials. They never let us down.

Pleasant experience. We were greeted warmly by front desk staff. Room was clean, price was right…read more Walls were very thin and we heard our neighbors conversations. Nice renovations were done, and being connected to Oliver's is a nice bonus! If I am in the area again, I wouldn't mind choosing this place.

Checked in for the week paid an extra hundred dollars for my cats for the week it came up to $525…read moresecond day we were there. They start working on the roof did not inform me that they were going to start doing construction, all day, banging, banging, freaking out my cats Brought it to their attention. Ask if they would do a discount or a free day absolutely not they said third day start doing the gutters more banging. fourth day started on the outside stairs next to the room all I hear is drilling all day brought it back to their attention since he said the roof only took one day and there's no reason to compensate for that day and three days of construction now asked him to talk to the manager see what they suggest on making up for the disturbance he talked to the manager, but he doesn't come in till Friday and we check out Wednesday so nothing don't understand why he couldn't suggest something over the phone why he would have to be there in person just to compensate us

The service was great, they were honest and really cared about you. the room was clean and…read morecomfortable. scheduled a on get stay with them. Will recommend friends to stay here.

Idk about the reviews from a year ago but i just got here and my room is perfect clean bed, big tv…read moregood channels, no carpet in the room, good water pressure, cheap laundry and the check in lady was nice and chill, the hallway to the rooms doesn't look to great tbh but thats not something i personally care about. Booked for 2days came out to 179$ I personally look for 60-80$ a night hotels after taxes but this was the cheapest option in the area so you can't beat it... ik some people dont like smell, the hallways is kinda smokey but my room wasn't and smelled great idk about all the other rooms but i was #103

This is an update from my 2018 review. Over 5 years later and I can't stop thinking about how…read morefilty this place was. Judging from the newer reviews not much has changed. I wanted to add to my review that the place had bedbugs. I woke up in the morning with bites on my arm. It was so nasty I contemplated sleeping in my car but thought it was unsafe. There was a dent in my car when we left the next morning, someone had obviously hit my car in the parking lot over night. Ever since we stayed here I always read the reviews before we book a room in a hotel. The health department should shut this place down.

This hotel is filthy. When I entered the hotel, the whole place reeked of cigarettes and no one was…read morewearing a mask (employees included). I got to my room and it was filthy. Mystery brown stains on the chair, pube on the bathtub, piss stains on the toilet. I called the front desk and he offered to move me but I figured all the rooms would be just as dirty, so I just asked for cleaning supplies and I cleaned it myself. While the room was nasty, the front desk guy was very helpful and kind and the only redeeming factor about this hotel. The owners should be ashamed of themselves for allowing people to pay to stay in a place that is cleaned so poorly. The photo included of the rags is how dirty there were after I cleaned my "clean" room. 0/10, don't stay here.

Was excited to have a nice night in a suite. However our room was pretty gross. Even the phone was…read morediscolored and nasty. The pool was out of order and the lady I spoke to on the phone before booking failed to mention it, even when I asked if they had a pool and hot tub area. We went out with friends and family and came back late to find our room wide open and propped that way. When I told the front desk lady she said no one was in there from the staff and "huh that's weird and creepy" So we don't know who was in the room but someone did "fix" the toilet with a rag. Our room was $140 for the night, kind of thought our experience would have been at least a little better.