They used to be better. But service and trained staff. Have diminished over the past year. Enjoyed getting pedicures there. Be will be looking elsewhere. read more

They had me and my granddaughter (who is 9 wait 3 hrs ) They try to get Alot of people in but you wait and they push you a side not friendly @ all read more

Tammy! Meticulous- Detail oriented- fast and GENTLE. Love my dip nails. Go see this woman! read more

Model Nails - Dip nails by Tammy - Nail Salons Near Me - Bristol, Tennessee

The cleanliness of this salon needs serious improvement. I recently graduated from cosmetology school and hold a disinfectant control certificate so I'm well aware of proper sanitation standards. Barbicide was not labeled, and the salon and pedicure chairs were not wiped down after each use. The staff was rude and unhelpful. I received an acrylic fill with a few nail repairs, and the nail that was fully repaired broke off in less than a week. This salon needs a deep cleaning and more professional, courteous employees. read more

Salon clean and friendly. Pedicure not great but good Manicure, not happy at all. I will go back and ask for a different tech. I have been there before and was happy. Not sure what happened. read more

Best of Bristol...! Friendly, good attitude, relaxing atmosphere and clean. I enjoy every service here.

They were wonderful! Like was great! Brought my two granddaughters in and he took great care of them also!

I have a few disabilities and so I have to use nail salons and I was driving by this one and thought I would stop in and get my nails done. Fortunately or unfortunately depending on how you look at it I require the use of a service animal to have Mobility. But when I went into this shop they told me they don't allow dogs and when I told them that this is my service dog and that she is allowed to go anywhere that I go including airports and restaurants, I want to make sure I get the name right because the first person I talked to I wasn't really sure what they were telling me and I think their name was tran luka heuy... or something along those lines which may explain why I wasn't able to understand what they were telling me but then they walked away and went in the back and the manager came out and I think his name was ngueyn hue hwau but I am trying to spell that from memory and I also happen to have a brain injury. But when I told him that it was federal law that they allowed the animal to enter with me he told me that the nail places policy was more important or higher on the pecking scale for people that don't like Federal laws. But then it dawned on me that God was just whispering to me but there was a reason that there was nobody in the salon at 5:30 on a Monday afternoon. So I guess I should really be thankful that they save me from giving my hard-earned money to someone who doesn't respect the laws of the country their business is in? read more

Model Nails - I'm not sure what they are a model of but it certainly isn't customer service or following federal laws - Nail Salons Near Me - Bristol, Tennessee

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Great service. Nice clean salon. Just moved to the area, I think I've found my salon!

Friendly welcoming staff! Quick, quality and worth every penny! Also, clean and feel good environment! Just moved here from California and this place is my place! I will definitely bring family and friends who come to visit! read more

Arrival was rocky, I signed in for my 1:00 appt and sat down. At 1:20 I asked when I could expect to be seated for my 1:00 appointment? The man glanced at a schedule and asked if I was Mia which I confirmed. He said as soon S she (he pointed) is done. As for greeting their clients they could do a bit better. But, my nail technician, Tammy, did a great job on my pedicure and my nails. As I was getting my pedicure all the techs that passed by were very kind. The salon is nice, clean, and I'm hoping to make this my home salon because I just moved to Bristol. Tammy is definately 5 stars. Other than the greeting when I arrived not being so good, everything else was worthy of 5 stars. Definately going back. read more

Very friendly and very clean.. the nail tech went above and beyond to get the look I wanted read more

Model Nails - Ombré - Nail Salons Near Me - Bristol, Tennessee

First, I absolutely love the quality job that Nancy does. She has done my nails for years and always does a superb job. That being said, the process they use to get clients in a chair is very poor. When they quit excepting appointments (which was rarely ever kept anyway), my satisfaction with the overall experience has declined significantly. Not only do they not except appointments, but they are not truthful with projected wait times when you call to ask. Today, I was told that they were not busy and that Nancy would be done soon. I left after 45 minutes (nails untouched) when I realized it would another 30-45 minutes before getting my turn. I understand that when you deliver quality work that you're likely busy, but please be honest about wait times when asked. No one has time to be in a nail salon 3 hour every other week. read more

My nail tech did an excellent job and took his time to make sure my nails were perfect. He also suggested a pretty design and asked if I was satisfied with the shape and length before he began painting them. I highly recommend this nail salon to everyone. Thank you for a perfect 10!!! read more

Model Nails - Nails - Nail Salons Near Me - Bristol, Tennessee

As I walked in I waited about two or three minutes before someone even looked up that I was there after they saw me walk in. I asked them how long it would be and they told me to sign in I asked them again and then they just told me to sign in and ignored me. I then waited 45 minutes and ruined my lunch break and finally had to leave and they said nothing. read more

I like model nails because they are clean but you have to watch the services you receive. Sometimes they don't match the price you choose fir service. For example: I asked for the $30 pedicure which includes nail color. But I apparently picked out a gel color and not regular and wasn't aware of the $10 upcharge. They also asked if I wanted a flower on my toes. Of course I did and they charged me $5 for each flower and wasn't told nor informed about this until check out to pay. There was nothing I could do but pay the $55. Anyways I'll go back because they are really clean but I'll know what to except and look out for the next time. read more

Model Nails - Nail Salons Near Me - Bristol, Tennessee

Went here for services before my wedding day and IT WAS SO BAD I WAS ALMOST IN TEARS. This place doesn't even deserve one star. I had called at least one week prior to make an appointment because I wanted a special design. I asked the owner repeatedly if he wanted me to send my design to make certain they could do it. He assured me they could do any design. Needless to say, when I got there and showed them the design they could not do it. The guy doing my pedicure said he couldn't take the dead skin off my heels because they were cracked and he didn't want to make my feet bleed. But he actually used a pumice stone so hard on my heel it made two open wounds that bled into my white stockings on my wedding day. AVOID THIS PLACE AT ALL COSTS. They can only do what they want and have NO CLUE ABOUT CUSTOMER SERVICE OR HOW TO MAKE A POSITIVE CUSTOMER EXPERIENCE. read more

Model Nails - Nail Salons Near Me - Bristol, Tennessee

My gel nails came out great! The nail artist just made my pinky bleed is all. But other than that it was great!

Love getting my nails done here. Sometimes they are a bit crowded but it is worth the wait. All the nail techs are courteous and professional. Try the Vegan Spa pedicure... I love the extra attention my legs and feet get with the selection. read more

I have been having my nails done here for 2 years and I have NEVER had a problem with the salon employees. They are always nice and courteous. The only thing is don't go on Saturday morning. They are so busy, the wait is forever. You want to know why?? They are that good! I have been to several nail places in the years I have lived here and they are the BEST! The few times I have had a break due to my heavy handedness, they fix me right up. Tony and the crew are awesome! read more

I had an appointment but I wasn't seen on the time I had an appointment for, I had to wait around 40 minutes. There was very little communication leaving me confused on how long I was supposed to sit and let my nails dry. I felt that my nails were rushed and they did not turn out perfect. read more

Went here today with a picture of a lily to see if they could put something similar on one nail. The male began laughing and shaking his head no and saying "no no". Then he turned to the technician behind him who had 2 customers and told her and the tech doing a pedicure who all joined in laughter. I should have walked out but was pressed for time today. He gave me a card of nail designs and I chose the closest one to a lily I could find. I ended up with a pinwheel. A simple "no I can't do that" would have been nice instead of my request being the joke of the day. read more

My husband purchased a gift certificate for me as a Christmas gift at Model Nails, mistakenly. I utilize a different salon, T P Nails, also next to a Food City which is why the confusion for my husband! T P Nails is an amazing nail salon, by the way! I went to Model Nails 20 minutes ago to explain the mistake and get a refund on the gift certificate my husband mistakenly purchased at Model Nails. I spoke with the manager and very professionally and politely explained and requested my refund with the gift certificate in hand. There is NOT a "nonrefundable" disclaimer on the gift certificate itself nor is there a "nonrefundable" notice posted anywhere in the salon including on the posting for gift certificates available. The manager still condescendingly refused to refund for the gift certificate. This is why I would NEVER patronize Model Nails...they want to take your money but offer rude, horrible customer service with a condescending attitude. BAD CUSTOMER SERVICE! read more