Just had my first visit for a routine cleaning. Very impressed. The staff is courteous and…read morefriendly. Rachel the dental hygienist, has a very gentle touch and Dr. Downie very pleasant and attentive. Already made next year's appointment.

Seriously the best dentist and hygienist I've ever had. Some of the nicest people you will meet!…read moreThey do an incredible job and I can't recommend them enough!

Not many people will say this, but I love my dentist and his whole practice. So, going to have…read moredental work, other that a cleaning, can be scary and painful. Not with this dentist. They entire office gets to know you. They remember personal details, and are just so caring. Every step of the process, he and the support staff were concerned about my comfort level and care. If I could give more than 5 stars, I would! Thank you to the entire staff and Dr. For a wonderful experience!

Dr. Colucci and staff are truly AMAZING! I've been coming here for years and was afraid when Dr…read more Bishara left but I have to say that I'm beyond happy with the change to Dr. Colucci. You can honestly tell that they care about their patients. Thorough and professional. They actually get to know you and exceed expectations with the customer experience. Best dental experience hands down! If you're looking for a dentist this is indeed the place you need to come.

A dentist who isn't a narcissist!!!…read more Dr. King is a no-nonsense, salt-of-the-earth dentist. Other (male) dentists have leaned their hands on my lips, pinched them, and bruised them. Dr. King knows that my lips aren't there as a support for her hands.

They take great care of patients. Got me in same morning for a minor emergency. Kind and…read morecompetent office staff.

I am 9 months pregnant and I just wanted my teeth cleaned before having my baby. So coming in they…read moresaid I need x-rays, I asked why I needed an X-ray to get a cleaning (bc I m pregnant I can't get x-rays) and they said "we can tell you have a lot of red flags". I was like "oh wait I am not sure what I did wrong, I just don't understand why I would need them" they said we need you to leave. And he kicked me out, 9 months pregnant and all. I have never ever been treated like that before in my life, just incase some of you might have questions about your teeth - they don't tolerate that at all. So wild, not educating the patience or helping them get the right care. My husband called saying hey why are you treating my wife like this and the doc said I am twisting the words and was argumentative just to argue (that's not my personality). I have never met a doctor who does not appreciate question. In all sincerity I was actually trying to understand, but they clearly didn't like that. Really wished they treated me more kind. And I kind want people to know what to expect coming to this place, so that's why I am Leaving this review. Also, I just read the other reviews and I guess this isn't the first weird thing about x-rays! The senior hygiene lady was so mean to me too! I m not sure why this place can get away with treating people like this.

No one enjoys going to the dentist, but an office can and should make the visit friendly and…read moreprofessional. I have excellent teeth, but go for cleanings every 3 to 4 months to take care of my gums. On this visit, I was told I must get X-rays, fine no big deal. But when I did not want them the senior hygienist were essentially yelling at me. I will not name any names but the doctor essentially told me go somewhere else... He then sent me a letter" Thank you for visiting the practice you're going to need to find a new dentist" Wow that's after I already indicated I would find a new dentist. Thanks for the going away letter. I agreed to the X-rays because I needed a cleaning, my "new" hygienist loved to berate me the entire appointment commenting on my gums not being perfect or my slightly crooked bottom teeth. Mind you my teeth with the exception of 4 bottom teeth are perfectly straight. She told me to get bottom braces not once but 4 times. The doctor who sent me the lovely going away letter, who I've gone to for over 8 years spent about 15 seconds with me at my appointment. Instead of calling me to address my negative experience or even apologizing to keep my business, he sent a letter " Thank you for visiting our practice. Going forward your going need to find a new dentist". Going forward with this type of incredibly bad interaction , he will need to find new patients. To treat a long term patient like I'm disposable because they are too busy to deal with me, is just how unprofessional and terrible they acted towards me. Bye!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Front desk to the Dental Assistants,this team is amazing. The Doctor really shows great…read morepatience.,along with there staff Thank you,I'm so proud of my smile.Everything came easy with finances and scheduling appointments.

Very friendly office staff and gentle dentist. Extra special care for the relaxing atmosphere in…read morethe lounge (waiting room). If you are cold or just need a blanket for total relaxation, just ask and they will bring you not just a blanket but a pillow, too.

Today I called as a new client, and I wanted to schedule a time to come in. Nothing about having…read moreinsurance was mentioned, so I asked if they took my insurance. The only answer I got was beating around the bush that they're out of network but was told "that shouldn't matter it just means we haven't signed a contract with them". I work in insurance. That means nothing will be covered. I was then asked what's more important, finding a dentist in network, or one that gives good care. I said both, I now have insurance so that would be great to not pay out of pocket. So, after setting up an appointment I was then told "then go do that" and hung up on by Karen.

Took both my boys to The Family Dentist, Ron O'Neal. I can say that it was a very positive…read moreexperience for both of my boys and that I feel confident in my decision to take them here. From the reception area, the hygienist to Dr. O'Neal everyone was professional and friendly. Highly recommend this practice.

BEWARE OF OVERCHARGING!…read more I strongly recommend that any patient here carefully compare every charge to their insurance EOB. Do not assume the billing is accurate without verifying it yourself! After personally reconciling the office's patient ledger to my insurance Explanation of Benefits, I found over $5k in billing discrepancies. Line by line, I found charges that exceeded the insurance-allowed amounts. For example, one visit was billed at $467, while the allowed amount was $251. These differences were not minor--they added up to a substantial overpayment! What's troubling is that these discrepancies were not identified or corrected by the office. I had to do the reconciliation myself and bring it to their attention. After submitting detailed documentation, including a very detailed and thorough spreadsheet, persistent follow ups and ultimately escalated to take legal action until I finally received a partial refund, well beyond the expected timeframe. Even now, the amount is not fully resolved, and $252 remains in dispute. When billing discrepancies of this size only come to light after a patient conducts their own detailed audit--and then require weeks of pressure to partially correct--it raises serious questions about billing accuracy and internal oversight. Also want to note that they require full payment for procedures up front and don't take in account estimated insurance proceeds. As a result, I ended up over paying by more than $10k! What makes this whole situation worse is that I used to really like this office, had a lot of trust and respect for them but the way I've been treated ever since I started questioning the charges has done a complete 180. They consistently made me feel like a burden and the "bad guy". They did not take accountability at all for the issue and continue to argue with me with no substantial back up. Regarding the actual dental work I received - when I went in to switch out my temporary crowns to the permanent ones (I got crowns on almost all my top teeth), I really didn't like them and weren't like the temporary ones I was wearing for a few weeks. I was almost in tears trying to advocate for myself before they permanently cemented them. They made me feel bad for sending them back, I'm so glad I got the courage to speak up and not accept something I did not like. Ultimately after the second visit, they ended up looking really good but after everything I've dealt with recently, I certainly won't be returning. Who knows how much they overcharged me since 2019 when I first started coming here! If you chose to go to this office, please make sure to pay close attention to your patient charges and the amount they submit to your dental insurance (they should match)! If they owe you a refund, Florida recently based a law that makes it unlawful for healthcare providers to hold onto amounts owed to patients for overpayments over 30 days.

1 star I'm writing…read morethis carefully, because I want anyone reading it to understand this isn't a rant -- it's a timeline. Before I ever came in, I called the office and asked directly: will this visit cost me anything? I was told no. Then at the front desk, I asked again -- and asked specifically whether they had verified my insurance. They said yes, verified, no cost to me. Two separate confirmations, two separate conversations. Weeks later, a $125 bill arrived. When I called to question it, I was first offered a "courtesy discount." Then, suddenly, the story changed: oh, actually, insurance covered a portion -- you only owe $25. Read that again. The bill went from $125 to $25 only because I called. So which is it? Either they never actually verified my insurance before billing me -- meaning the "yes, it's verified" I got twice was false -- or they sent me an inflated bill and hoped I'd just pay it. There is no third option, and neither one is a "mistake." When I pointed out I was told there'd be no cost at all, the answer became "we don't guarantee insurance coverage." Then why did your staff guarantee it -- on the phone AND in person? Nobody said "we can't promise coverage" either time I asked. That disclaimer only appeared after the bill did. A policy you invent after the fact isn't a policy. It's a cover story. To be clear: this is not about $25. I can afford $25. This is about an office that told me one thing twice, billed me five times that amount, and only corrected it under pressure. If I hadn't called, they'd have my $125. How many patients just pay? And it fits the pattern of the entire visit, which was one long sales pitch. I was told I needed gingivitis therapy, antibiotics, AND a deep cleaning at premium prices. They pushed a CT scan, which I declined -- thank God, given what their billing looks like. They even tried to sell me Invisalign, which I never asked about. So I got a second opinion: another dentist told me the antibiotics were not necessary and quoted the deep cleaning at a fraction of the price. The treatment plan wasn't built around my teeth. It was built around my wallet. The front staff is polite -- I'll give them that. But polite is what a sales operation is supposed to be. I've been to Aspen Dental, and at least Aspen never told me twice a visit was covered, billed me $125, and then "discovered" it was $25 when I complained. This is the first dental office I've ever ranked below Aspen Dental. Let that sink in. I've since switched to Bay Premier Dentistry: honest pricing quoted upfront, no surprise bills, excellent work, zero sales pressure. Night and day. What happened at this office isn't "just how dentistry is" -- it's a choice this office makes. To be honest, I wouldn't go to this dentist at all. But if you come here anyway: get every cost in writing before sitting in the chair -- verbal assurances from this office meant nothing for me, twice. Check every bill they send against your insurance's explanation of benefits, because mine was five times what it should have been. Decline anything you didn't come in for, and get a second opinion on any treatment plan. I am reporting this to my insurance company. Not for the $25 -- for the next patient. I understand people are in different financial situations, and I don't want someone getting screwed who can't afford it. A surprise $125 bill built on false assurances could really hurt the wrong person. Shame on them.

You just can't find a better dentist than this team!! They are amazing! nick (daddy diez) knows I…read morehave a nightmare fear of the dentist. He has a warm smile and calms me down as soon as I'm in the chair. I HAVE to know detail to detail so he walks through the entire process. I'm fearless !!!!! Would not go to any other dentist team in the area

I recently visited this dental office and had an outstanding experience from start to finish. Dr…read more Michael "Mick" Diez, was exceptional he took the time to explain my dental health and treatment options in a way that was easy to understand. I never felt rushed, and I truly appreciated his attention to detail and commitment to high quality care to the patients in additional, my crown was done in (one day) no waiting for no lab. I also want to thank my hygienist Margarita for her soft touch. I highly recommend General and Cosmetic Dentistry of Tampa!

I have mixed feelings about leaving this review because there are people at this practice that I…read moregenuinely appreciate. First, my hygienist is wonderful. She is consistently kind, professional, thorough, and one of the main reasons I've continued coming back. I also have a great deal of respect for Dr. Vallo. He was my original dentist, and he ran an efficient, organized practice. I'm sorry to hear about his health issues, and I wish him nothing but the best. Unfortunately, since his departure, the office has steadily declined. Communication has become the biggest problem. It's nearly impossible to reach someone at the office directly because calls almost always go to an answering service, and messages frequently aren't returned. Even when I call for simple status updates, I often don't receive a response. Wait times are routinely long. The office used to make those waits more pleasant by offering coffee or water, but those amenities have quietly disappeared. While that's a small thing, it reflects a larger change in the patient experience. I've also witnessed multiple patients expressing frustration over billing issues while sitting in the waiting room. Whether those situations were ultimately resolved or not, it's concerning to see those conversations happen so often. There also seems to have been significant turnover among the front office staff, and communication has felt inconsistent for several years. My Invisalign experience has been especially disappointing. I wore my aligners exactly as instructed, yet whenever an issue came up, I often felt as though the assumption was that I hadn't been compliant rather than considering there might have been an issue elsewhere in the process. The team provided very little explanation about what to expect, why certain procedures were being done, or helpful tips--such as keeping previous trays in case the next set didn't fit properly. There were even occasions when incorrect dates were written on my Invisalign schedule, and I had to correct the timeline myself. Asking questions often felt like I was inconveniencing the staff instead of being an informed patient. The final straw has been the completion of my Invisalign treatment. I paid for my final retainers, was told they would arrive in four weeks, and now it's been over nine weeks. I still don't have them. I've been told it's due to an Invisalign backlog, but I haven't been given updates, tracking information, or returned phone calls despite multiple attempts. It has left me wondering whether the order was submitted when it should have been. I truly wanted this practice to remain my dental home because it's conveniently located, I love my hygienist, and I had such a positive experience when Dr. Vallo was there. I also didn't want to start over with a new dentist after more than three years as a patient. But after repeatedly leaving appointments telling myself, "I need to find a new dentist," I'm finally accepting that this practice is no longer providing the level of communication, organization, and patient care I expect. I sincerely hope they can address these issues because there are good people there, and I know this office is capable of being much better than what I've experienced.

Doctor Alsakati was very professional and caring about his patients to ensure they were happy with…read morethe results of my procedure. Also his assistant Paola was extremely helpful and nice I would recommend them to anyone needing a referral for dentistry The entire staff is awesome including Anthony Michelle Shayla and Kelly

Had my teeth cleaned by Alyssa today.... I could get that done weekly... second to none on that…read morecleaning! ~ Tampa Location! ~

I've been coming to Dr. Skinner for about 18 years and everyone here is wonderful and caring-Dr…read more Skinner is the BEST! Highly recommend!