Modern Nails Lounge Spa

144

216

1097

3 years ago

I have a go to nail salon, but my tech was booked out quite a bit and I chose to visit Modern Nails because I was a in a pinch. I was beyond the point of needing a fill and just needed a new set. The technician I got was friendly but when he started to prep to remove my acrylics he used the dry method of ripping the nails off with another acrylic nail. This is disappointing and should not be the standard way of removal- it is extremely damaging to the nail bed. And more importantly extremely painful. After the first nail I had to ask for the soaking off method. I know it takes more time but I am more than willing to pay for it. But then when it came time to use the drill I think they were using a wrong bit or were to heavy handed because my nails felt like there being torched. I've been getting my nails done for most of my adult life, this is not the norm for me. Time came to start shaping my new set and I asked for a very popular shape right now. They told me they didn't know how to do it. At this point I just wanted to get anything done and be able to leave. I settled for another shape and the rest of the experience was okay. My nails were done, and I'd rate them a 4/10. They look pretty but they are very thick compared to what I like. I'm not sure I will return. But I think there is potential. The salon is clean and nice. It may have just been an off day for the tech. read more

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Lynda H.

0

2

1

1 year ago

We took a big group in for pedicures and it was amazing! Lots of color choices and they were fantastic! They handled our big group easily and it was a fantastic experience. Peaceful quiet vibe will come back read more

Modern Nails Lounge Spa - Our pedis! - Nail Salons Near Me - Austin, Texas

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Quenton B.

228

215

321

3 years ago

I was super impressed by this place the prices are reasonable and the people are friendly. My specialist, started singing while doing my feet! I love it when people live what they do. I got the service with the hot rock and massage, which was kind of short, but they still delivered. They did an excellent job scraping the dead sking and such. We were only in town for a week and I wants to go back before I left. Tips: The water starts out a little hot but you get used to it. If you're sensitive to hot water, get that straight before dropping your feet in. Get straight the massage time before they start read more

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Jo I.

0

3

0

2 months ago

Where to begin? I'll start with the more egregious parts. If you want to wait over an hour and a half for a basic spa pedicure and acrylic fill, this is the place for you. And yes, that's *with* an appointment. And don't worry, they'll make sure to leave your service half-finished so you can't leave while they serve walk-ins as they come in. I don't understand the unprofessionalism of accepting appointments if you can't follow through with them. The man who worked on my toes also insulted their natural shape. I could not believe my ears. Who does that? In all my years of getting my nails done, I've never had someone comment on my body. This was my third and last visit. After my first visit, my nails chipped within the first week, but I wanted to give them another chance. The salon's overall cleanliness needs work, but its customer service is unsalvageable. Prices may look decent, but to say that you get what you pay for is far too generous. I basically paid for them to be rude, unprofessional, and to provide shoddy work. read more

Business owner information

Uyen T.

Hi Jo, we’re truly sorry that your experience did not meet your…

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Maren B.

0

2

10 months ago

FABULOUS. What a meticulous, sweet, and fun staff to be around. Triana did my nails based on an inspo pic I found... and I think she did even better! She is so sweet, attentive and intuitive. Steve-O running FOH made us fabulous cocktails and also did my friend's nails and toenails, and was just as talented and hilarious to talk to. Kim, who did my toes, was also amazing! cannot recommend enough for a fabulous experience, start to finish, with the best team. Will be returning for life! read more

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Camille B.

323

559

370

4 years ago

I recently got a manicure and pedicure done at Modern Nails because this is where my friend wanted to go. First time for me as I am not a local. I was pretty impressed walking in because the space is huge and well decorated. There were also tons of color options in both standard and gel polish. It also appeared to be pretty clean. The front desk lady greeted me immediately. I let her know my friend was running late for her appointment and that I wanted to get started with a pedicure. I picked my colors and they sat me down. When my friends arrived, they seated all of them across the room from me despite the place being empty. It was super awkward and I felt a bit like what's the point of doing this with my friends if they are way across the room? My pedicure started off great but then the woman assisting me really started digging into my nail bed areas and hurting me so bad, I thought I was going to be bleeding for sure but to my surprise I was not. She proceeded with everything else just fine until we got to polish where she was almost done, but got some polish on her arm from my nail when it was almost dry. Instead of redoing that nail, she just tried to do some patch work and fix it. It just didn't look great and didn't feel relaxing. I was not very impressed with the pedicure especially for the price buying a nicer experience, I had hoped to in the very least for it to be relaxing. This all changed for me when I got my manicure. My manicurist was amazing. She was gentle but effective when dealing with the shaping and cleaning up of my nails. I ended up getting gel polish and I don't do that often, but it was a super good experience and I loved the way it looked after. They were not busy at all on this weekday morning we went and the whole experience took quite a bit of time. Overall, I think if you're looking for a manicure I would recommend this place wholeheartedly. Just not so much if you need a pedi! read more

Modern Nails Lounge Spa - Simple manicure with gel polish, I loved it - Nail Salons Near Me - Austin, Texas

Business owner information

Uyen T.

Dear Camille!…

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Bernice H.

35

45

2 years ago

My pedicure and full set nails were amazing! Very pleased with the results and service! Kim was extremely friendly and very professional. I would definitely come back. read more

Modern Nails Lounge Spa - Pink chrome - Nail Salons Near Me - Austin, Texas

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Melissa R.

0

3

2 years ago

I've been coming here for over a year now, and they've always exceeded my expectations! This is the only salon I've found in the area that does a delicate, hand-painted French tip. I also recently got a hand-painted floral design that's stunning. When I need a neutral color, they're able to match my natural nail color perfectly, so that the growth is seamless. Kim did the floral design pictured here, and I highly recommend anyone else there! read more

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Elizabeth R.

0

1

2

1 year ago

Kim did a fantastic job again!! She always pays close attention to detail when shaping my nails :) They look great and are stronger too! read more

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Sommer L.

8

29

25

2 years ago

I had the worst pedicure I've ever had here! I sprung for the fancy collagen pedicure since I haven't had a pedicure in many many months. When I told Tony the nail tech the pedicure I selected he rolled his eyes and seemed very annoyed and went to talk to the front desk guy. When he came back he was very rough and abrupt cut my cuticles to the point of bleeding in several spots he was moving very fast and rough it was careless, massage was rough in a bad way like he was taking his anger out on me and he was scratching me with his nails. He never checked in with how it was for me and I multiple times winced and said it was too rough. When he put the gloves on me for a hand mask he was so rough he bent back one of my finger nails and ripped the gloves it was so bizzare. In addition I selected a 90 minute service and it only lasted 60 minutes I will never be back! read more

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Autumn H.

1

24

13

1 year ago

Bella did a wonderful job on my pedicure. Really gentle and did a good job removing all the dead skin around my cuticles. I will be coming back. read more

Modern Nails Lounge Spa - Gel pedicure - Nail Salons Near Me - Austin, Texas

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Kaeleigh S.

148

348

295

4 years ago

TLDR: Save your money and time by not coming here. I walked in here while waiting to sell clothes at Uptown Cheapskate next door. I asked if they had availability for a gel manicure and the receptionist said yes, it would be a 20 minute wait. I sat patiently and chose my color, and was brought to a manicure table after about 10-15 minutes. From that table I watched other people get helped who walked in after me (and had heard them say they had no appointment), employees amble around the store, and was basically ignored for the next 25-30 minutes. I ended up waiting over 40 minutes before someone came over finally to start my manicure. She came, gruffly asked if I was getting a gel manicure, then sat to start without another word. They also use drills here, regardless of natural nails or not. I could've easily had my gel soaked off completely in the time I sat waiting to. Anyway, was a bit annoyed they didn't ask or give an option to just soak and file as I've been trying to strengthen my natural nails. I also watched her throw the drill bits mindless back into dusty box that seemed full of nail dust...not sure if they clean it every time after the fact but it didn't seem like the most sanitary way to store given there was existing particles in the box she pulled them out of. The manicurist was not particularly friendly and seemed to get very impatient when the color I picked looked completely different--I stopped her before curing so all she had to do was wipe it off. I asked if I could do Funny Bunny and she said they were out so I just went with a color she found. It ended up being an alright color but not exactly what I hoped for. She didn't give me much time to choose another color. Also, right after that, I swear I heard a girl come in and they told her to pick a color and she said "oh I'm just going to do Funny Bunny"......so not sure what was up with that. The manicure itself turned out okay. The shape across my nails was inconsistent and polish layers uneven. There were some spots, specifically on my thumbs, that were very obviously not layered enough (pictured). So I paid roughly $40 for to wait for almost an hour, to get a less-than mediocre manicure by a less-than friendly lady in a not-so clean and comfortable place. I've learned my lesson for sure--it's better to drive 20 minutes out of the way to a quality place (I prefer Lantana Nails) than go somewhere closer by that is a waste of money. read more

Modern Nails Lounge Spa - Manicure tables with tv - Nail Salons Near Me - Austin, Texas

Modern Nails Lounge Spa - Manicure tables not super clean - Nail Salons Near Me - Austin, Texas

Modern Nails Lounge Spa - Main area - Nail Salons Near Me - Austin, Texas

Modern Nails Lounge Spa - Front area - Nail Salons Near Me - Austin, Texas

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Business owner information

Uyen T.

Dear Kaeleigh!…

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Katherine B.

21

9

1

1 year ago

I received the worst manicure ever here yesterday. The technician cut my nails way too short and injured my finger with her rotary tool enough for it to bleed. She was distracted and went too fast without much regard. I asked for clear powder finish but I noticed when she finished she had used a slightly opaque pink powder. I was very disappointed and didn't even want to stay an extra minute there. I would highly recommend that no one go there. The manager seemed to turn a blind eye to what happened to me. read more

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Mariela V.

0

1

2

2 years ago

Rating: 4.7 I decided to get my wedding nails done here. I went in on a Saturday at 10am for a pedi and French tip with gems/desigacrylic nails. Pedi was great, nails were not. A day after I got my nails done, the gems started falling and the gel began to scrape away. I called and asked if they could be fixed and asked me to go in. So I did, the sweet woman at the front called the manager over the phone and informed her of the quality of my nails. They scheduled me for a next day appointment with the manager herself. Next day: I got there 15 min early and was immediately greeted by the manager who right away got to work. Mimi saved my wedding nails. read more

Modern Nails Lounge Spa - After Mimi - Nail Salons Near Me - Austin, Texas

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Julia H.

0

22

14

2 years ago

nail service was bad I had the man I forgot his name to be honest, but he charged me an extra five dollars just to cut my nails down which is included or should be included in the service. he did not lotion my hands or do a hot towel and he was on his phone like the whole time did not talk to me once and was like rude honestly, I've never going back and do not recommend the person who is with the front desk woman!! GOT NAILS DONE YESTERDAY IT ALREADY CHIPPED!!! read more

Modern Nails Lounge Spa - GOT NAILS DONE YESTERDAY ALREADY CHIPPED!!! - Nail Salons Near Me - Austin, Texas

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Uyen T.

Dear Julia!…

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Alexandria G.

0

3

1 year ago

I came in after a disastrous attempt to try to do my nails at home by myself, and after being turned away by a separate salon for them not having enough techs available. I had a feeling my boyfriend was going to propose the next day, and was desperate to have my nails look nice. I came into Modern Nails and was greeted by Steve, who immediately took care of me, gave me advice on what would look best for engagement pictures in terms of nail style, and stayed late for me. The nails he did for me were simple and beautiful and made me feel so special. Sure enough, the next day my boyfriend proposed, and I felt so happy and confident taking our engagement photos during the proposal. Steve went above and beyond to turn a bad situation into such a happy one, and I'm so thankful he took the time to take care of me. read more

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Danielle D.

174

265

535

5 years ago

Overall, I was disappointed with my experience and that I drove as far as I did to come here. One of the main reasons I drove out to this particular salon was because the online reviews said that they had strict Covid protocols in place - I was EXTREMELY disappointed to see that the plastic dividers online reviews spoke about were nowhere in sight and less than 10% of the clients were wearing masks. With the new Covid variants, it would be refreshing to see the salon return to some of the Covid protocols that were posted on reviews. I selected the pampered pedicure and was disappointed at the onset by two factors - one, the tools used were not bagged/opened in front of me. Second, the scrubs and lotions used for this treatment were generic and didn't particularly look or smell good (in fact, I thought most of the product used smelled bad - the hot towels had a particularly unpleasant smell). This wasn't the most basic pedicure (it also wasn't the top of the line) but I certainly expected a higher quality of product/materials given the $55 price tag. The treatment also included a paraffin treatment - this was SHOCKINGLY HOT when the technician put it over my feet. I'm used to a technician letting it cool down first but not this time - straight in my feet went and it was NOT relaxing, it was painful. The massage portion of the pedicure was enjoyable and it was a decent length of time. I have definitely become accustomed to hot stones as part of pedicures (above the most basic level) and stones were not a part of the pampered pedicure here but overall the technician did spend a decent amount of time massaging my calves and feet and it was nice. Another positive, an easy, on-line reservation system. The nails themselves came out OK - the technician did two coats and a clean up - the clean up could have been tidier for sure. If this is local to you maybe it's a place to consider but I wouldn't drive out of my way again to come here. read more

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Uyen T.

Dear Danielle!…

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Mariellooby M.

0

1

0

10 months ago

Lovely staff and good prices. My nails are unhealhy and got good advice re their care.

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Lauren G.

Elite 25

527

263

1399

4 years ago

Website pricing is wrong. I just got a polish on my toes. No polish removal. No pedicure. Polish only and it was $30. They tried to argue with me about the pricing because on the menu it says $15. Such a rip off for polish only. I won't be back. Front desk staff was nice tho and it was nice inside. read more

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Uyen T.

Dear Lauren!…

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Mia B.

0

20

17

4 years ago

My friend and I came in for mani (full set)/pedicures and were very pleased with the services ! Both of our technicians were professional, kind and perfectionists. We had never been to this location, but upon seeing their work we were blown away and came in as Walk Ins. I would recommend booking appointments just in case of wait, but we were seen within 5 mins after an estimate of 10-15 min wait. I received Classic Pedi +Acrylic Mani w/designs & my friend did the Classic Pedi +SNS Dip Mani (S/O to Steve & Vinq for their amazing work) read more

Modern Nails Lounge Spa - Inspo picture for my nails shown to technician - Nail Salons Near Me - Austin, Texas

Modern Nails Lounge Spa - What I received !! Exceeded my expectations-on cloud 9 - Nail Salons Near Me - Austin, Texas

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Elena V.

0

1

2

2 years ago

I have had very good experiences with them in the past but just about a week and a half ago I went to get a full gel-x set. It was super cute and I was very pleased until the day after I got my set done, two of my nails had already fallen off while completing simple tasks (brushing my hair and grabbing my things). Since then all of my nails have fallen off except my thumbs and one ringer finger. (Reminder a full set is supposed to last around three to four weeks and mine lasted a week and a half). I am very upset with this experience and am debating wether this salon is worth it. read more

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Ariel H.

0

2

2 years ago

Brian knocked it out the park on my manicure! Please go to this nail professional and give him big tips! He is so efficient and cares tremendously about detail and symmetry. Thanks Brian! read more

Modern Nails Lounge Spa - Chrome Manicure - Nail Salons Near Me - Austin, Texas

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Kiara C.

0

6

4

2 years ago

My nails looked nice when I left. Prices good. Nice employees. A lot gel colors to choose from read more

Modern Nails Lounge Spa - Full set with shellac - Nail Salons Near Me - Austin, Texas

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Jessica G.

0

2

0

2 years ago

I haven't been here since mid summer of last year and I was extremely disappointed and disgusted with the service I received today. I'm not sure what the gentleman's name was who did my nails but he was so rude and I genuinely feel like I got robbed. I requested a light pink base instead of nude for my French tips and he immediately said no. He asked if I wanted to cut my nails shorter and I said yes, not knowing that there would be a charge to get my nails filed not even half an inch?? Never in my life have I been charged to have my nails FILED. I left extremely dissatisfied. Nothing about this was relaxing. I would not recommend for anyone to get their nails serviced at this salon. I paid $75 for a fill! Unacceptable! Not even two hours later, the polish is already chipping. 0/10 read more

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Stephanie C.

0

6

7

3 years ago

I have been to modern nails many times and they've done a lovely job. The last time was Mother's Day and it was a terrible manicure and pedicure. The polish didn't even cover the sides of the nail. I let it go because it happens. I just sent my teenage daughters (17 & 18) in as a treat. One asked for a French tip manicure and the other was a neutral coffin shape (pictures included). What came back, I have never seen before. When we went in to get it fixed, we were told that we picked the wrong color and we should've stopped her sooner, along with that the shape was a coffin shape (in my opinion, this was definitely not). The simple French tip manicure was also not a French tip nor correctly shaped, which was disappointing considering the simplicity of the ask. RESPONSE TO MANAGEMENT: So glad you were quick to respond to my recent review. I'm attaching some photos I quickly looked up on Pinterest. It seems like shorter nails don't affect French tip application, as all photos on the internet resemble the ones I am attaching now. Shape also should not be affected by length of the nail, as this has never been an occurrence previously. Furthermore, we had to pay to get the coffin nails adjusted, even though what was asked for was not provided. No refund or partial refund was given. My young daughters are not confrontational and did not want to offend when asking for adjustments, so I came in at a later time with them to assist. The initial requests should have been followed, and I'm disappointed that the response I got was simply excuses rather than fixes to the situation. read more

Modern Nails Lounge Spa - This is not a French tip.... - Nail Salons Near Me - Austin, Texas

Modern Nails Lounge Spa - The nails she got. - Nail Salons Near Me - Austin, Texas

Modern Nails Lounge Spa - The nails she showed them as the request. - Nail Salons Near Me - Austin, Texas

Modern Nails Lounge Spa - Example of short French tips. - Nail Salons Near Me - Austin, Texas

Modern Nails Lounge Spa - Second example. - Nail Salons Near Me - Austin, Texas

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Business owner information

Uyen T.

Dear Stephanie!…

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Maria N.

215

15

5

3 years ago

I really wanted to like this place but as soon as I got there at 10:30 AM there were no customers so I thought that I would be taken in, however I was told that the acrylics I wanted would require a special nail tech who would be there at 11:15. I walked around the plaza for about an hour and returned to the nail salon. They set me up with a lady who said she could do the nails that I wanted. It was nothing complicated, just a long coffin with black nail polish. The black nail polish was see-through so the nail base had to be clear. The lady that was doing my nails seemed like she was frazzled the whole time during shaping filing Etc., and then she started to build in the base with acrylic. It was an opaque nude base and it was looking pretty globby and chunky. She did three fingers and then a younger nail tech came up. They talked for a minute and they decided that they would switch. I was told that they were switching because the other nail tech didn't feel good. I saw her take another client right after and attempt the same coffin shaped nails. The new nail tech started using a clear base to build my other nails. I asked her if she could redo the three that the other lady did and she had to soak off the acrylic and redo those three nails. By this point I had been there for two hours. Thankfully the new lady doing my nails was really good and I nails came out pretty and what I wanted. However I was charged $75!! I was charged $10 extra for long nails and $5 extra for the nail polish I picked and $5 extra dollars for an unknown "extra charge". I think they charged me for the lady needing to soak off my 3 nails. Overall I think that they should've told me from the beginning if this was something that was going to be a struggle because I could've just gone somewhere else and spent less money and been happier and wasted a lot less time. I will not be coming back unfortunately however the girl who ended up doing my nails in the end did a good job. It was just not handled right. I shouldn't have had to pay that much!! read more

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Uyen T.

Dear Maria!…

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Anonymous R.

0

6

0

2 years ago

I do not get my nails done often but when I do I come here as it is close to where I live and is never very busy. I have only had one technician who I really liked so I probably should find out her name and request her in the furure The prices are not cheap so I really expect more than what I receive. I had a basic mani/pedi and the pedi was very basic. They advertise callous removal as part of the service but they only used scrub on the bottom of my foot for about 30 seconds each. Also, the service advertises an 8 minute massage but mine was 3 minutes max. Lastly, I had to ask for the extra skin that builds up around the edge of my nail on my big toes to be removed which has always been something that I expect as part of a pedicure. Also, I have seen people offered a glass of prosecco or a mimosa but I have never been offered anything in the several years I have been coming. Maybe I have to have more than a basic mani/pedi to be offered. read more

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Allison R.

122

552

738

6 years ago

Edit: the customer service is really great and they definitely want you to love what your nails look like. They redid my nails with a different color again and I'm hoping this one last longer than 1-2 weeks this time. Edit: I'm pretty annoyed with the quality at this point. Within the first week my thumb and my index finger were chipped. I went back to get them fixed and it was an easy fix and I appreciate them fixing it. 2 days later my other finger is chipping. So the gel doesn't even last one week, when it usually last 3 weeks for me. Maybe it's the color I picked but I'm super disappointed. I really like this salon. It's very big and spaced out. The colors were nice. The service was good. read more

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Uyen T.

Dear Allison!…

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Adly T.

4

31

30

4 years ago

I have been here a couple of times, the first visit was great, the second gave me mixed feelings. The initial reason why I chose this place was because they had on their website that they use sterilized tools with all clients, however, when I came in with polish on my toes from my previous visit, they used the nail drill to remove it and it looked used. I know nail bits can be harder to sterilize between people but that was such a turn off for me. Needless to say I will be removing my own polish at home. Another thing is that the receptionist there that day was not very friendly. I don't care much about that as long as the service is good but I know some people might care more than I do. Even with everything said, I will come back, it's reasonably priced and they do a good job. read more

Modern Nails Lounge Spa - So many colors to pick from !! - Nail Salons Near Me - Austin, Texas

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Shauna S.

0.8 mi•South Lamar District, 78704 (South Austin)

222

1845

1412

6 years ago

Great salon with eighteen pedicure and several manicure stations. We were able to call ten minutes ahead to schedule three appointments on a Monday afternoon. Friendly employees! Hundreds of polish color choices, both regular and shellac/gel. It was $35 for pedicures and $50 for pedicure and manicure. The chair massagers were wonderful! They gave us bottles of cold water. Highly recommend this salon. read more

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Uyen T.

Dear Shauna!…

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More info about Modern Nails Lounge Spa

3005 S Lamar Blvd
Ste 106
Austin, TX 78704
78704 (South Austin)
Directions
(512) 520-8075
Call Now
Visit Website
https://modernnailsatx.com

Services

Hours

What time does Modern Nails Lounge Spa open?

Modern Nails Lounge Spa opens at 9:30 AM on Monday, Tuesday, Wednesday, Thursday, Friday and Saturday.Modern Nails Lounge Spa opens at 11:00 AM on Sunday.

What time does Modern Nails Lounge Spa close?

Modern Nails Lounge Spa closes at 7:30 PM on Monday, Tuesday, Wednesday, Thursday, Friday and Saturday.Modern Nails Lounge Spa closes at 6:00 PM on Sunday.

Mon-Sat 9:30 AM - 7:30 PMSun 11:00 AM - 6:00 PM

Payment methods

Does Modern Nails Lounge Spa take Bitcoin?

No, Modern Nails Lounge Spa does not take Bitcoin.

Does Modern Nails Lounge Spa take credit cards?

Yes, Modern Nails Lounge Spa takes credit cards.

Services

Is Modern Nails Lounge Spa by appointment only?

No, Modern Nails Lounge Spa is not by appointment only.

Outdoor Amenities

Does Modern Nails Lounge Spa have bike parking?

Yes, Modern Nails Lounge Spa has bike parking.

Does Modern Nails Lounge Spa have parking?

Yes, Modern Nails Lounge Spa has parking options. Private Lot Parking

Other Amenities

Is Modern Nails Lounge Spa wheelchair accessible?

Yes, Modern Nails Lounge Spa is wheelchair accessible.

Does Modern Nails Lounge Spa have free WiFi?

Yes, Modern Nails Lounge Spa has free WiFi.

From the Business

Specialties

At Modern Nails Lounge Spa ( only 1 location ) we strive to provide our customers with the best aspects of beauty and style, from the latest trend in nails styles to the most effective skin treatments and products. We are here to offer our clients the ultimate experience in pampering from head to toe. Our mission is not only to create a beautiful appearance but also to nurture the relax of body and mind.

Meet the Manager: Uyen T.

I am proud to be the manager and a esthetician/manicurist at Modern Nails Lounge Spa. I love my job because I get to make every customer that visits my salon feel great about themselves.

More Info

Special Hours

Modern Nails Lounge Spa Reviews in Other Languages

Review Highlights - Modern Nails Lounge Spa

“Love this nail salon, I have tried a few in South Austin, and this one is the best!”

Mentioned in 5 reviews

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L'Orange Skin Studio

5.0(19 reviews)

2.8 mi

I love Katherine & her work. I've been a client for 15 years plus. Always does a fantastic job…read more And you can listen to your fav podcast during if you like .

I had the best facial I have ever experienced...... the hands of a goddess!! I had a…read moremicrodermabrasion facial with a few add ons. My facial was customized to my face and my desired outcomes. I was also provided with education, which is so helpful! It was a great price, very relaxing, and I will now be a regular customer. It has been a week and I went to work with only mascara today, which I never would have done before. My skin texture, color, and overall look is so much better. I'm so excited to see what a few months will look like.

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European Wax Center

3.9(64 reviews)

4.2 mi

Things that I love about this place: They are usually able…read moreto give you the appointment that you want The front office staff is always friendly and professional The estheticians are good spirited and hospitable. They do always ask if you need anything else waxed. I politely decline and there is no additional pressure I bought a package at another city location and they honored it without batting an eye The only thing that was a bother is, I got SO many text messages regarding my appointment. I made the appointment Monday at 10am and got 3 messages before my appointment at 1215pm.

I started going here because I heard about a worker there named Gina…read more Gina was amazing!!!! I only trust her with my brows/waxes, best service every time - hands down!

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Aloha Beauty Boutique

5.0(34 reviews)

4.4 mi

I get the Neveskin facial and it's been THE BEST investment for my skin. I'm in my mid 30s and…read morestarted showing signs of aging. This seems to magically make that disappear instantly! I love how much smoother and hydrated my skin is now, I'll be a lifelong client!

Love aloha beauty boutique! I've been seeing Aimee for years now and she never disappoints. It's…read morealways a great experience and she always makes you feel comfortable. Thank you!!! Her services are spectacular and she is so professional. Her space is like a little oasis! I love it!!

Palm tree lights when you look up

We carry Tamara's Professional Body Sugaring products for retail!

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YUMI Keratin Lash Lift & Tint

Glow Spa & Wax House

4.8(252 reviews)

8.4 mi•Allandale

Locally owned & operated

Women-owned & operated

The staff at Glow in s fantastic and they offer competitively priced waxing services. They are…read morefast, efficient & friendly. I am also a big fan of their facials, and have always gotten great recommendations for my skin. The spa is lovely, with nice decor and a comfy waiting area. They have a large selection of products for purchase if you need or want something!

I love Jessica!! She was so efficient with my Brazilian wax. She's super personable which is…read morecomforting, she's knowledgeable and experienced! I will definitely be coming back! They offer tons of other services as well which I'm excited to look into.

1.6 mi•Bouldin Creek, South Lamar District, 78704 (South Austin)

View of the spa

Custom made retail shelving and display

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Infrared saunas with led red light therapy now at Glow!

European Wax Center

4.3(116 reviews)

Certified professionals

Discounts available

I've been a longtime patron of European Wax Center, like 10+ years overall and at least 5 years at…read morethis specific location. The waxing itself is great; I prefer hard wax and appreciate how efficient the appointments are. I've worked with several, more senior specialists over the years, and they've all been great, friendly aestheticians. I've also had great service booking by phone or online. That said, I'm pretty sure I just had my last appointment, and the reasons have nothing to do with the quality of the service (hence why I'm still giving 5 stars). The reasons are more about how the business is run: 1. High Turnover. It's not a good sign that these facilities run through aestheticians. If you find someone you like and trust, it's highly likely that person will leave within about 2 years. Find another person, same thing. Rinse and repeat. 2. Treatment of Women. For this to be a place that primarily serves women, I've continued to hear about European Wax Center's less-than-ideal arrangements for female staff. No maternity leave? No flexible work schedules for new moms? I'll take my business elsewhere for the time being, but I do hope the owners/managers of these locations will take this feedback to heart and make some improvements.

Best wax I've had in years. Both Sarahs (yes, two!) were absolute angels. Sarah at the front desk…read morewas incredibly sweet. She explained the rewards program, how future bookings work, and even gave me helpful info about how certain products like retinol can affect waxing. Sarah who did my wax was amazing, so gentle, easy to talk to, and made the whole experience super comfortable. She talked me through each step, explained the products she was using, and even recommended a few to try at home. It all felt so genuine, not salesy at all. They even gave me a few samples to take home, which was such a nice touch. 10/10, I'll definitely be back!

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Salone di Essenza

4.5(24 reviews)

2.5 mi•Westlake Hills

I have been living in Austin for 15 years and have never found a stylist i like. My hair has lots…read moreof challenges and no one has been able to tame it.. Until now! Michael styled my hair incredibly well. He took his time and contoured it to fit the way my hair lays naturally in addition to making it stylish. Even though he took off at least an inch my girlfriend didn't realize i had gotten a cut because Michael did such a great job. I have paid twice as much for a cut not half as nice. And he didn't try to sell me a bunch of product. Needless to say i will be patronizing this establishment for my styling needs.

Absolutely love this salon! I'm pretty picky when it comes to my hair. Met Cynthia a few years ago,…read moreat a different location, followed her to Salone di Essenza last year.I like the vibe here like 1000x more than the stuffy salon before. I can walk in, and be myself! So happy to be a patron here, great vibes all around!

BOB with Cynthia H.

Color & Highlights are our specialty

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Waxxpot Austin South

4.0(66 reviews)

0.7 mi

Leah was amazing. It was my first time with the waxing specific areas and Leah was comforting and…read moreeased my nervousness. The space was clean and inviting.

I've been coming here for a little over year and have never had any issues until yesterday. I…read morealways ask for just a clean up because I like my brows to be full. Unfortunately yesterday Allison waxed way too much from my eye brows - they are so thin compared to what I'm used to and I'm so unhappy about it. Just a warning for anyone who has full eye brows and wants to keep them full - I would recommend maybe trying someone else for this service. Also, when I brought it to the person at the front desk, they didn't apologize, they said, "yeah it happens" as if maybe this is a consistent thing? Not sure, but will probably try another waxxpot since I bought credits ahead of time : /.

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Beautiful Me

4.9(243 reviews)

1.6 mi

Best laser experience I've had. Tracy is very knowledgeable and kind, and made me feel super…read morecomfortable. Her laser machine is the newest and most effective and the facility is clean and quiet. 12/10 would recommend!

i went to Tracy for ear, nose and eyebrows waxing. i was super nervous, never did anything like…read morethis before. she was very friendly and patient. turned out to be great. i highly recommend her. i'll be going back next month.

Beautiful Me

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26th and Butler

5.0(16 reviews)

3.0 mi•Westlake Hills

Alicia's work is the best, Ive been seeing her for over two…read moreyears and her brow work is always perfect. I would follow her anywhere!

Alicia is seriously an artist, and I don't trust my brows or lashes to anyone else. My brows were…read morein desperate need of re-shaping and trimming, I had some real issues going on in the eyebrow department when I first found my brow angel. She reshaped and completely saved my brows based on my face shape, and it made a huge difference! Now I won't go anywhere else. She recently did a lash lift and tint for the first time on me and oh.my.goodness. It's like a perm for your lashes, no more curlers or mascara. It's amazing to wake up for the day looking ready to go, and it lasted so long! Definitely 5-star service and results!

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Before and After Tweeze Only

Brow shaping with waxing (long term client with re-growth goals)

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Before and After with Waxing

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58 reviews that are not currently recommended

The reviews below are not factored into the business's overall star rating.

Aubrey S.

339

6

23

6 years ago

**RESPONSE** The colors were not shown to me before. He did do both hands at once doing sections. (He would do little by little to each hand. I would then put one hand in the light box while he did the same on the other hand going back and forth) I of course left a review because you hung up on me when I called you RIGHT after I left. You DID NOT offer for me to come in and get my nails fixed. Not once. I believe that he is your best technician. Im not arguing that. HOWEVER, just because he is your best, that does not mean he is capable of doing difficult designs... you should learn what his level of expertise is and let your customers know when he is not capable of doing something. My nails look NOTHING like the picture I showed. I would not have gotten them if you guys would have told me that you cannot match it. As far as your story about going out to eat, When you go to a restaurant you do get a refund if you are not happy with he food or the service. (I have worked in several) Your response and attitude that you have towards me shows what I dealt with and people will see that. I have seen in several other reviews that people are complaining about the same thing so I know it isn't just me. You are also responding to them unprofessionally and rude as well. Shows what kind of business you are running. As stated before. If you would have told me that you could not match it I would have been fine with it and have done something different, but you stated you could do it. DONT GO HERE. SAVE YOURSELF THE TROUBLE AND THE HEADACHE. ITA NOT WORTH IT. WORST SALON IVE EVER DEALT WITH. ** **UPDATE** Go to Crystal nails on north Lamar! They fixed my nails and they are EXTREMELY friendly! They were so welcoming and had great customer service. I highly recommend them over modern nails! Especially after I have gone through modern nails reviews and several people have complained about the same things I did AND the manager left them aggressive and rude comments as well. This is something they do. Crystal nails is much much better! Hope this helps! ** **REVIEW** I called ahead of time and and asked if they could do marble. I also showed them a picture and they said no problem and that they could do it. I hated them. They were a completely different color than what I wanted and nothing like the picture. I felt bad so I didn't say anything. I called right when I left the store to tell them. I asked for a refund just for my nails. I asked them to let him keep the tip and to keep the money for everything else. I just wanted a refund on my nails. The manager told me that they are not a clothing store and do not do refunds. She told me that they cannot match a picture perfectly. To which I told her that if they would have said that from the beginning I would not have gotten them. She then hung up on me...... I paid $90 for my nails alone. I spent over $200 there... I was very respectful and nice and just felt bad and uncomfortable saying to the guy that he did a bad job. This place is not a place to go to if you want unique nails. Also don't expect them to work with you If you are unhappy with the work. I was told that I should have said something to the guy. Which I understand... but I'm just not the kind of person to do that. It was extremely uncomfortable. read more

Nichole S.

1322

45

21

3 years ago

Yesterday I had a disturbing experience with Male (tattoos w/demon on arm) nail tech. He was using his manicure tools on himself while my GELx nails soaked off. I watched as he grabbed same DIRTY tools for me, I stopped him and asked for clean tools. He became aggressive, walked away abruptly, telling someone else to do my nails. The front desk people looked confused, no one apologized. Then he came back and told me to move from his table. About 5 minutes of awkward waiting at another table, someone friendly came up apologized and put clear coat on my nails as I had dinner plans after. I ended up leaving without getting my nails done. It was really disappointing and didn't feel like a safe experience. ***My feedback would be to 1. make sure clients are respected at all times. That was scary. 2. Tools are to be CLEAN and unused 3. In these events, be sure to address the customer and be sure they are okay. The only reason I did not put 1 star is because I had other good experiences here, but yesterday was really BAD. read more

Taylor C.

0

1

0

5 years ago

Not very male friendly. I'm a guy but I like having my nails painted. I thought this time id try and do some nail art, nothing crazy, just two diagonal lines of a different color. They seemed annoyed that I wanted something other than 1 color. They did not understand what I meant, and proceeded to ask for a pic. I found a random pic on google that was similar and they thought I wanted them exactly like that. In their defense I did not find a pic of the exact thing I had in mind. Then did a horrible job filing and seemed annoyed when I asked them to refile a few of them. They did an even worse job on the paint, then they brought in a second lady to do the two lines on each nail, and she had to touch them up. My wife got a whole massage with her manicure, I was told your done and to leave. I won't be coming back. read more

Jlynn Y.

0

1

0

7 years ago

I have been in Texas for many many years and have gone to a lot of nail shops, but I have finally found the one for me! I do not have to compromise between great service or a breathable roomy salon, this place has it all. Kaitlyn is amazing! She helped fix what another salon messed up and she's honest about when you need to take your nails off to breath for awhile to stay healthy. Since I've been going there I have finally been able to grow out my own nails long enough to put either dipping powder or acrylic on my natural nails! No more glue for me and it's all thanks to that salon. 10/10 highly recommend! And it doesn't hurt you can relax with a glass of wine in a beautiful salon that's also affordable. read more

Cierra S.

0

1

0

2 years ago

I recently visited this nail shop and unfortunately, it was a very unpleasant experience. The staff was rude and seemed rushed, not even bothering to bring my daughter the water she had asked for. To make matters worse, the guy who did my toes was rough and hurt me during the massage. I felt uncomfortable and unwelcome as I was looked at up and down, possibly because of my ethnicity. On top of that, the prices were exorbitant and not worth the poor service. I would highly recommend saving your money and going somewhere that values and respects its customers. read more

Jasmin M.

0

1

2

6 years ago

THIS PLACE IS AWESOME. The staff were friendly and patient. The salon itself was clean and they follow COVID guidelines well. Mimi took her time with me and gave me exactly what I wanted, exceeded my expectations and made sure I was satisfied they closed at six today(Sunday) She started at around 5:30 and she did not rush and stayed late just to take care of me. Reference pictures Are welcome, matched and even done better. Walk ins and appointments available. Please come here. I live out in San Marcos and This will be my go-to shop. The drive is worth it read more

Roaa M.

0

3

4

8 years ago

Came here with a group of ladies, upon arrival immediately greeted and able to accommodate our large group. The space is gorgeous with a modern touch. This place is super clean and everyone is friendly. Did I mention the complementary wine, mimosa and soft beverages. Kelly has an abundant amount of colors to choose from, I got the SNS ombré nails which I fell in love with! Thank you kelly and crew for an amazing spa day we will be coming back again! read more

Amber R.

0

1

0

8 years ago

This will definitely be my new regular nail salon. Everyone is so polite! I got a relaxing mani pedi that looked and felt fabulous. I came in the next day for another coat of shellac nail polish and the were more than excited to add a third coat. It's also really spacious inside. I love this because I hate being super close to the person next to me while getting a pedicure. I want to be able to breath and relax. Check this place out everyone! read more

Shea M.

140

1

2

6 years ago

Today was my first time trying out Modern Nails and I loved it! I had a great experience. It was very nice and clean and Vivian did an awesome job on my dip nails and pedicure! Even though they were super busy (especially after the snow storm and being closed for a few days) she still took her time and didn't rush to finish, which I appreciate! If I wasn't moving in a couple of weeks, this would be my new go-to nail salon! read more

Siobhan M.

0

3

0

8 years ago

Stopped into Modern Nails Spa after running an errand in the plaza. Was welcomed warmly and was sat right away. From there I was met with a warm neck wrap and some seriously nice new massage chairs. The women who worked on my manicure/pedicure were super friendly and kind. I was even offered complimentary mimosas! Will likely return here for my manicures! read more

suzanne v.

0

1

0

5 years ago

My daughter and I found this location off Yelp. We were visiting from out of town, and wish we lived closer because this would be our go to for our nails. From the moment we walked in the staff were friendly and helpful. The manager, Amy, was extremely friendly and wow is she talented. Quick, professional, clean, and friendly..no doubt 5 star rating! read more

Danelle R.

219

5

1

7 years ago

Prices are fair and they did an excellent job! The chairs are also the nicest massage chairs I have been in. Callous removal is included which i have noticed isn't always typical at some salons. I did the upgraded $45 pedicure and got every minute of the 12 minute massage. I will definitely be coming back! read more

Jayla M.

0

6

0

7 years ago

Newer salon on South Lamar that I tried for the first time today. The building/atmosphere is nice and clean and the staff is very attentive and professional. I came in for a pedicure but ended up staying for a manicure as well, I appreciated their service that much! Will definitely be returning. read more

Karen N.

110

2

7 years ago

My daughters and I came here for the first time today. I am so impressed!!! The staff is friendly and very accommodating! The nail work was amazing! The salon is bright, clean, well ventilated, and beautiful!!! I recommend this salon very highly. We are definitely coming back!!! Thank you!!! read more

Hannah P.

325

3

0

8 years ago

I called to see if they could do two mani/pedi's for myself and my friend. They put us in right away, we're very accommodating and sweet. Very attentive, and had spectacular attention to detail on my full set. This place is amazing, and if I could give it 10 stars, I absolutely would. read more

Sarah M.

0

1

0

7 years ago

This place is a hidden gem! Super clean and cute, new polishes, they match for you too. There's never very many people in there so they are very thorough and spend a lot of time with you, not rushed at all. They do a great job! One of the best I've found in Austin! read more

Natasha T.

0

1

0

5 years ago

I got a gel manicure with a half moon design here and loooovvveeed every minute of my appt. everyone is extremely nice, the space was clean and calming, and my manicurist did such a great job! I love my nails. Definitely going back here!! read more

Kaylyn T.

0

1

17

8 months ago

I have been going to modern nails for 4+ years and they have never failed to put a smile on my face! Good conversation, very versatile artists, comfortable environment! They also have a bar list to relax and enjoy! Recommend 10/10! read more

Margo E.

394

1

0

8 years ago

I had a wonderful experience at Modern Nails. The quality of service I experience was amazing. I will definitely keep going back to this salon. They have a huge variety in selection of colors. Also very beautiful and very clean! read more

Jacky Z.

0

1

0

6 years ago

Went with a friend to get acrylics done. Since we walked in we had to wait but the service was great! Great atmosphere, and great quality, I love how my nails came out! Totally worth it and amazing! Will definitely come again! read more

Modern Nails Lounge Spa - othersalons - Updated September 2026

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Gorgeous Nails & Spa

3.9

(116 reviews)

I had a really good experience coming here--zero complaints and I really appreciate them fitting me…read morein! Jasmine is fabulous.

I was referred to this salon by a friend and I am glad she referred us. We were greeted as soon as…read morewe walked in, it was about 5P and were able to be seen without an appointment. I just got the gel pedicure, because I work on my feet a lot at my part time job and just needed to be pampered. My daughter got her nails dipped again but this time she came with a photo. I don't remember the gentleman's name who assisted her but he took his time and she loved it. He even put a rhinestone on and it has been a week and it is still going strong. I think I may have found my new nail salon and I will definitely be back. When I was paying for our service I believe the manager assisted me and we laughed about these kids going back to school. I am glad we went when we did, because she informed me that with school starting back up they were going to be busy and I believe it.

Cute Nail Studio

4.4

(356 reviews)

•$$$

Quick update, second visit was just as great as the first. Renna did a great job and I got to see…read moreher Halloween nail design she did for herself. I really enjoy the small town feel of the salon, makes it familiar and comfortable. Clean, same hygiene standards and the music was great although it did get a bit different towards the end. I forgot they are CASH only, and thankfully have an ATM if needed.

While visiting Austin for the weekend, I was looking for a nail salon that offered manicure…read moreservices for children. Cute Nail Studio was close by, has excellent reviews, and I can definitely see why. Everyone there is friendly, facility is very clean and the overall vibe is very welcoming. All services are decently priced and only cash payments are accepted. You may have to provide a credit card to guarantee an appointment, but you will be asked to pay cash at the salon. They were so good with my daughter and made sure to make her feel comfortable. I highly recommend Cute Nail Studio and would make another visit next time in we're in the area.

Sola Nails

3.5

(25 reviews)

I had been going to the owner (Gina) for about a year but one of my nails started lifting about a…read moreweek after I got them done and she did not appreciate me coming in to have it fixed. She basically said it was my fault :(. I switched to a new tech after that and I've had great experiences again. They honor your appointment time and and very efficient.

**Don't come here unless you want to be treated with the utmost disrespect and possibly get an…read moreinfection.** Awful experience. Unfortunately, after reading the other one-star reviews, my experience doesn't appear to be unique. This place is so unprofessional. I had an awful experience with the technician, Su. She was so impatient and rude to me. I was just sitting there when I asked her which color was a brighter orange, and she aggressively responded, "It's a personal choice. I'm not you." I was so confused. Her whole demeanor was rude and aggressive throughout the entire session. She cut me and made me bleed twice. I asked her to be careful the first time, and instead of apologizing, she looked like she took offense to it, completely disregarded me, and then continued to cut my other finger. She didn't even bother offering me antiseptic or anything to clean the cuts. At that point, I just wanted to leave. When I told the guy at the front desk, he said he had overheard everything and apologized for her behavior. He said, "I don't know if she's having a bad day or personal problems." I thought to myself, even if she was, that doesn't mean you should take it out on your customer. The whole situation was bizarre, uncomfortable, and awkward. He told me that next time the manager would do my nails and take care of me. I don't know why, but I was open to giving it another chance. When I called to make an appointment with the manager, the same technician, Su, happened to answer the phone and refused to let me speak to the manager. She continued to be rude and said, "You should make sure to choose the color before you come in," as if it was somehow my fault she made me bleed. It was so strange. Then, out of nowhere, she said, "I'M NOT RACIST." That's when it clicked. Nobody deserves to be treated this way. Hopefully, this review can help prevent someone else from being discriminated against

Golden Nails Salon & Spa

4.0

(363 reviews)

•$$$

Lisa is amazing! I have been seeing her for around 5 years and she gives the best pedicures. The…read moresalon is very clean and there are a lot of service options for whatever level of pampering you want. And you get free drinks! What else could you ask for!

Looove it here - I go here for hard gel polish Susa killed…read moreit with my recent set. Luchi's great too!

Bling Nails

3.0

(3 reviews)

The guy who did my removal service didn't correctly remove the acrylic from my nails. left with a…read morethin layer of acrylic still on and my finger nails burning from him drilling it too much.

mia did an anazing job on my nails & i luv Kim & tammi but The lady who did my…read morepedicure delivered awful service,once i got home & looked at my feet,they were still really bad & my toe nails werent filed well & length was all uneven. I had originally asked kim not to let this woman do my pedicure but she insisted...Smh

Queen Spa Brodie Lane

4.1

(13 reviews)

Sipping on Mimosas while I had the CBD pedicure. The massage was great. My service provider checked…read morein and make sure I liked the color I picked. I requested to get up in the middle to run to the restroom and he gave me those little shoes to easily slip right into the pedi when I got back. Vibe is a mixture of pop art meets diva. A little confusing to be honest. I think they should change the pop art walls into something more befitting to their royal queen theme. Lean in queen spa!

Came here for the first time for a deluxe pedicure for Mother's Day. The tech was really nice and…read moreenvironment nice but the pedicure itself was a waste of money:( cuticles and toes were poorly done, leaving my toes looking dry and unprofessionally done-like something I could have done at home. I asked multiple times before the pedicure to pay special attention to cuticles and dry skin around toes. Nails were also cut crooked and hot rocks, massage and towel wrap were done in a hurry, not feeling so much like a spa experience. sadly dissappointed

Escape Nail & Spa

4.3

(6 reviews)

Been on the hunt for a new pedicure place for about little over six months now, and I've finally…read morefound it! My mom and I did some research, but pedicure reviews are hard to come by at nail spots. We decided to try Escape, and we weren't disappointed! We came just after opening on a Saturday and were able to sit immediately. There are so many color options and all the classic options for pedicure types. My only thing is that the services are a little on the pricier side. However, our technicians were both so friendly, listened to our individual requests, and did a fantastic job overall! I love the blue ocean-like floor and cannot wait to go back.

I had gone to this salon before for a pedicure and decided to go again to have a full set of…read moreacrylic nails removed and get a gel manicure since I was in the area. Nancy was assigned to do my nails and did not speak one word of English. The only reason I bring this up is because typically, when you need to get your nails removed, they soak your fingernails for a few minutes to loosen the bond, then clip them off of your natural nails piece by piece. Well, an hour and a half later, they finally removed. It was not communicated to me clearly that they did a different process to preserve the nail by slowly filing it down then soaking your nails, then slowly filing it down then soaking your hands times 11! Literally, it took over an hour and a half to get them removed. Nancy was rough with my fingers. She had sharp nails and dug them into my fingers while she was rolling them from side to side to work on my nails. It was painful and I tried to explain to her not to grip my fingers so tightly. She also cut my one of my cuticles. I know I have thin cuticles - I tried to explain that to her but she didn't understand. The manager should have stepped in and explained the process better and communicated to Nancy my complaints. They had me soak my nails for over 25 minutes with foil wraps before switching me out to have John be my new nail technician. John was wonderful. We were able to have a nice conversation and he did a great job. However, I did have an appointment I needed to go to and I was late to it because when I walked into the salon at 12:30, I had no idea it wouldn't be until 2:00 pm before that process was done. I will not be returning.

Madalynne's Nails and Spa

3.4

(38 reviews)

Pretty sure this is the worst manicure I've ever received. Acrylic with gel on top. All nails are…read moredifferent shapes when they were suppose to be almond shape. All have bumps and aren't smooth. Very disappointed. While I was there someone came in to complain about their service from a week prior, should have taken that as a sign.

Please do not go here. Go to LUV nails on William Cannon. This was the worst pedicure I've had in…read morethe longest time. She barely filed, didn't push back my cuticle. Attempted to cut the side walls of my toenails when I have perfectly good mail beds and no ingrown nails. I got the organic and she used regular deluxe (not organic) Voesch products from a box. I asked about them and why they don't say organic on the box and some woman started to explain this is what comes with the organic pedicure. Service was less than mediocre. Massage had no pressure. She barely spoke English so communicating what I wanted was out of the question. Never again. Even Pearl nails is better than this establishment. My usual place was booked. Not all places are created equal. Don't do it, just don't.

Milano Nail Spa

4.4

(256 reviews)

We decided to visit this nail salon for my husband's birthday so he could enjoy a little pampering…read more Since the salon was very busy and had a lot of staff working, we opted to get pedicures only. The atmosphere was beautiful and upscale, with elegant chandeliers throughout the salon that gave it a luxurious feel. The staff was friendly, welcoming, and pleasant during our visit. Our pedicures included a scrub treatments and hot towels with fruit scrubs, and our feet definitely felt pampered afterward. However, the entire experience lasted nearly two and a half hours, which felt like a long time for a pedicure. We didn't need a reservation, and the initial wait was only about 15-20 minutes, but once we were seated in the pedicure area, there was additional waiting. At times, it felt like we spent more time waiting than actually receiving services. Overall, it was a nice experience and felt like a special treat for a celebration or special occasion. While I enjoyed the luxurious atmosphere and the quality of the service, the time commitment makes it something I would reserve for occasional visits rather than a regular monthly appointment.

I visited Milano Nail Spa ATX and paid approximately $200 for a manicure and pedicure service. The…read moreservices were not completed as requested. My French tip manicure was left unfinished, the acrylic work was poorly done, and my pedicure was incomplete. During the service, my toe was cut and began bleeding. Despite bringing these issues to the staff's attention, I felt I was treated disrespectfully and my concerns were not properly addressed. Rather than resolving the situation or offering a satisfactory refund, the interaction escalated, and law enforcement was contacted even though I was only requesting that the services I paid for be completed correctly or refunded. I documented the condition of my nails and toes immediately after leaving the salon, including evidence of the incomplete work and injury. I attempted to resolve the matter directly with the business and requested supporting footage they claimed existed, but I did not receive the information I requested. As a paying customer, I expected professional service, quality workmanship, and respectful treatment. Instead, I left with incomplete services, an injury, and a significant financial loss. I am seeking accountability and a full refund for services that were not properly provided.

Dream Spa

4.4

(420 reviews)