I went to Rush Physical Therapy because of several falls and an increasingly low exercise…read morelifestyle. I was very pleased by the results of my therapy. I have better balance and muscle tone. I worked with a number of the therapists and found them all caring but demanding in terms of the therapy. I would recommend this facility to anyone who needs physical therapy to improve a condition that has become a part of their life. In addition to the therapists the staff is also efficient and helpful. Dave Williams

NovaCare Rehabilitation in Mundelein is friendly and professional. I had a chronic issue with…read moretennis elbow and had been seeking help with an occupational therapist at another physical therapy office in the area and got no relief. The Physical Therapist at NovaCare Rehabilitation fixed my problem using different techniques such as dry needling.

Dr. Reffell is the most compassionate provider I've ever had the pleasure of meeting with. Not only…read moredoes he take the time to thoroughly evaluate your concerns, he really empathizes with you and respects the journey that led you to this practice. He focuses on the core function of things that may be causing your pain and isn't interested in using "band-aid" treatments. Dr. Reffell is also incredibly courteous, asking for consent and explaining every step for physical examination.

For six months, from mid-April to October, I lived with debilitating sacrum, lower back, and rectal…read morepain. Despite seeing multiple doctors and trying medications and therapy, I found no relief, and surgery was considered too risky. I am deeply grateful to have begun my journey with Dr. Joshi, who took the time to understand my condition and explore treatment options. Dr. Joshi is kind, caring, polite, compassionate, and genuinely committed to helping his patients. Although my treatment was experimental, he encouraged me not to lose hope, assuring me that additional procedures could be considered if necessary. In October 2025, I underwent a procedure, and by November 2025, I was pain-free on this first try. Dr. Joshi has provided a clear plan and path forward to continue managing my pain.

I highly recommend Dr. Todd Hagle! Illinois Pain and Spine got me in sooner than my usual pain…read moredoctor and I got my injections and have great improvement. Communication is clear, office is clean, staff is caring and kind.

I strongly recommend that you DO NOT see Dr. Hagle, It takes a solid 4 phone calls to get any…read moreresponse out of him. You also have to wait a min. of 45 min. to an hour in the waiting room. I have complained to him about the response time and he didn't react, just told me that I need to write down all the different people that I talk to. How's that going to help and why should I have to do that every single time? When your in pain after a procedure, it's his job to prescribe something for the pain, why do I have to wait a week in excruciating pain to get that medication. Hands down, never go to him.

My mother went for "treatment" for 3 months with no relief. The first time there, they gave her a…read morevalium to take. After the shot when they sat her up, she went into a catatonic like phase due to her blood pressure dropping so low. I had to tell THEM to call the paramedics! I should have never let her return. They were giving her shots in her back for pain but after going for 2nd opinion, the pain was caused by bone on bone in the hip. Had hip replaced and 2 weeks later totally pain free. This placed would have continued to treat her, bill Medicare and provide no relief at all. I recommend IL Bone and Joint. Dr. Tack was wonderful.

The staff is not coordinated nor prepared. Not one positive thing to say about the useless staff…read moreand doctors here. Try Illinois Pain Management Clinics for professional service and care.

I don't know what it is but every one that works here has an attitude and is extremely passive…read moreaggressive and rude. My first time going there they told me I didn't need an MRI even though I was having the worst back pain in my life for over a week. I ended up going to an immediate care that ordered an MRI For me. After the MRI I found that I had a herniated disc in my low back. Today was my follow up with them. I arrived 10 minutes early like they said I had to and finally at 4pm 15 minutes after my scheduled appointment someone brought me back into a room where I waited another 20 minutes the physician assistant not even a real Dr came in talked to me for about 5 minutes told me I needed an injection but I would have to go to Gurnee for it. Went up to the front and the girl informed me that they only have Fridays available which doesn't work for me because that is an extremely busy day at work for me not to mention Gurnee is really far for me. The girl next to her had this smug look on her face like she was about to laugh. I don't think people with that kind of an attitude have any business working in a medical office. Every single person I dealt with there had an attitude . If you value your time and your spine avoid IBJI.

Overall DON'T GO HERE. If you want to work with front office…read morepersonnel that know what they are doing and you value your time, you should go somewhere else. You will struggle to get answers to your billing questions. The people at the front desk can't answer many of your questions because they don't have access to systems. Even the front desk manager doesn't have access to these systems. On the PT side the managers are therapists themselves, so they are often with a client and don't have the availability to answer questions, and/or they don't understand how the operations work, so they can't give you answers. On the physician side, your time doesn't mean anything to them. There have been numerous times that I have had an appointment scheduled and have had to wait upwards of 1 hour after my appointment time to see the doctor. (More detail below about this on how they nickle and dime you). Billing Even the managers don't have direct access to billing system, they refer you to the billing department, which can't answer your questions because they don't know what happens in the faciilities (i.e the left hand doesn't know what the right hand is doing). The actual bills you're provided are very confusing and it's hard to decipher what's being billed, what has been paid by insurance, and what you owe. There have been have been multiple times where I have paid off a balance in full, been assured that there are no other charges or balances due, then the next time I go in I'm told that I owe the same balance I paid the last time. On the physician side in particular, they nickle and dime you for everything, For example, they charge you for the length of an appointment in increments of 15 minutes. They calculate the length of the appionrtment by taking the difference between the time you check in until when you check-out, even though the majority of the time you're waiting for the doctor in either the waiting room or in the exam room (see above). They charge for menial items such as a band-aid or a gauze wrap (at a rate that exceeds what it would cost to buy an entire box of said items at a pharmacy). Moral of the story, if you don't want a headache after relieving whatever other pain you're experiencing, DON'T GO TO IBJ!

Dr Chams and his team did a great job on my shoulder. They performed an ORIF on my left collarbone…read moreand have been very professional and friendly throughout the whole process. I am healing well and would recommend their service to anyone in need.

please know Dr Chams is a great Dr. and many people go to him for their injuries. He is very busy…read morethis why he has a team of PA's. I am headed for my 3rd knee scope, 2 on the left were completed and now a a scope on the right. my first 2 knee surgeries were because of my 80lb dog. Dr Chams perform both of those surgeries perfectly, I felt great afterward. My right knee is being scoped Friday due to a fall existing the Metra Train. I am confident Dr. Chams will find the issue and correct. I can't wait for my knee to be corrected. I would NEVER use another Orthopedic surgeon other than Dr. Chams

I ruptured my distal tendon working out. Dr. Hoepfner was a second opinion for me, and am I glad I…read morewent to him. The first surgeon wanted to "anchor the tendon via stitches. Dr. Hoepfner suggested a button technique without the screw. The surgery was done within a week, and I have been in therapy for 6 weeks. I have 100% of my strength back and have surpassed previous Occupational therapy goals. The recovery time was amazing. Small scar that is fading. Highly recommended.

I tore my distal bicep tendon clean off the bone in 2016. I selected Dr. Hoepfner based on reviews…read moreon www. healthgrades.com website and the fact that my procedure was reviewed by a previous patient. I would recommend Dr. Hoepfner 100% without hesitation. He knows is stuff, and speaks with you on a level that you will understand. He has a great bedside manor. His staff and team are great very professional and business like and treat you like family. 3 yrs. later my arm is stronger than before the accident.

well to start off by saying this place is a very offensive to those who go for treatment,let me…read moretell you about myself, about six years ago I had an accident that left me with a lot of nerve damage and pain, first off I will need to be on pain meds for the remaining time. I will start by saying that I've been with this doctor Kin for about two years.and in the two years I've been insulted underhandedly by calling me a drug peddler,here I'll explain the problem first off this doctor would give me a vary low dosage so twice a year they would ask me to do a mouth swob,I had nothing to hide she has her n/a's who do the test and some cases would not do them correctly, then upon my next appointment she would say that I had nothing in my system and would underhandedly accuse me of peddling my meds.and then I would tell her to do the test again and I would offer to do a urine test and she would decline, so I dumped this doctor it's finished!!!!!!

Dr Jon and team are the best !! I have a physically demanding job and hurt my back.. they helped me…read morein a few short visits and taught me some stretches I can do at home. I felt like a new person !!

Dr. John is by far the best Chiropractor At The Gates of Lake County, IL. He is always in High…read moreSpirits and creates an environment for healing and restoring your Equilibrium and Serenity. If your muscles and nerves are In Flames, his calming topicals are infused with Iced Earth minerals to reduce your inflammation. Also, the Lacuna Coil & Motorhead on his professional massagers work perfectly to relieve the Arch Enemy in my back, especially when my spine is really Disturbed. Dr. John always uses the appropriate Tool to determine the Origin of my Pain. If you're hurting half to Death, don't Accept any other doctor to handle your care. Even if you live as far as Linkin Park you should make a Power Trip out to Center For Wellness.